Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.

The Team

Our Tech team is a 60+ strong team of curious minds, building the digital experiences that power KFC – from app to kiosk, delivery to checkout. We work cross-functionally, move fast, and stay focused on what matters: creating smart solutions that make things better for our customers and our teams.

About  the role

As the lead Infrastructure and Security person you will have overall responsibility for all aspects of infrastructure and security covering our Head Office and 1000+ restaurant estate.  Our current technology stack blends on-premises solutions with those born in the cloud and the ideal candidate will have expertise in both. Coupled with experience of managing the transition from on-premises to the cloud.

What you’ll do:

Strategy & Planning

• Influence and maintain the enterprise’s security architecture design.
• Influence and maintain the enterprise’s security awareness training program.
• Create and maintain the enterprise’s security documents (policies, standards, baselines, guidelines and procedures).
• Create and maintain the enterprise’s Business Continuity Plan and Disaster Recovery Plan.
• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
• Participate in the development of IT strategies in collaboration with the executive team.

Acquisition & Deployment

• Maintain up-to-date knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.

• Select and acquire additional security solutions or enhancements to existing security solutions in line with global standards to improve overall enterprise security as per the enterprise’s existing procurement processes. 

• Oversee the deployment, integration and initial configuration of all new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise’s security documents specifically. 

• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.

• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.

Operational Management

• Supervise all investigations into problematic activity and provide on-going communication with senior management.
• Supervise the design and execution of vulnerability assessments, penetration tests and security audits.
• Oversee the regular security awareness training for all employees to ensure consistently high levels of compliance with enterprise security documents.
• Engage in ongoing communications with peers in the Restaurant Tech and Digital Teams as well as the various business groups to ensure enterprise wide understanding of security goals, to solicit feedback and to foster co-operation.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure and security systems, including LANs, WANs, Internet connectivity, wireless implementations across our head office, restaurants, data centres and cloud environments hosted in AWS.
• Define hardware and software standards in conjunction with business stakeholders.
• Manage network performance tests and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure and security activities, including regular updates on internal audit compliance.

What we’d love from you

EXPERIENCE

• Strong experience managing and delivering infrastructure and security design and operational excellence.
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• Hands-on experience in troubleshooting infrastructure issues and dealing with security vulnerabilities and incidents.
• Experience in interpreting the applicability of local laws/regulations and Yum! global policies to company operations. 
• Extensive experience in enterprise security architecture design.
• Extensive experience in enterprise security document creation.
• Experience in designing and delivering employee security awareness training.
• Experience in developing Business Continuity Plans and Disaster Recovery Plans.
• Experience in Cisco ISE, Palo Alto Firewalls and GlobalProtect VPN, 802.1x, Microsoft AD and GPOs, System management software such as Quest KACE or equivalent.
• Strong understanding of IP, TCP/IP, and other network administration protocols.
• Familiarity with core infrastructure technology stack such as Nutanix HCI, Amazon AWS and Microsoft Azure, SDWAN concepts and capabilities, Cisco WLC, Ubiquiti and Meraki wireless.

ABOUT YOU

• Strong understanding of project management and agile principles.
• Ability to manage complex stakeholder relationships, to influence but also to listen.
• Problem solving, analysis and computational skills. You are comfortable designing systems and reasoning about them. When tackling problems, you take a thorough and logical approach to solving them and you retain ownership through to resolution.
• Strategic thinking, with a demonstrable ability to see the big picture and articulate it in a way that drives action.
• Excellent written and verbal communicator of complex engineering solutions. You can communicate effectively and efficiently, knowing your audience and making an impact.

What’s in it for you:

We offer benefits that make your life that little bit easier — because we know the juggle is real.

From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.

You’ll get:

• Hybrid working from our Woking RSC (just 24 mins from London)
• Up to 11% company pension contributions
• Fri-Yay finishes at 1pm every Friday
• 25 days’ holiday (plus bank hols)
• 5 Live Well Days a year, just for you
• Bonus scheme linked to company & personal performance
• Private healthcare, Digital GP access & mental health coaching
• Enhanced parental leave and flexible return options
• Study support, income protection, life cover & more
• And yes — 25% off the chicken

Because real ones deserve real rewards.

The Road to becoming a real one...

1.  Apply (Go on... do it) – send us your CV and answer a couple of app questions. 
2. Intro call with our Talent Team 
3.  Virtual call with Hiring Manager 
4. Virtual call with the Leadership Team member + HR Business Partner 

Ready?  

We hope so, if you’re ready to be part of our community, now’s the time to apply. 

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.

The Team

Our Tech team is a 60+ strong team of curious minds, building the digital experiences that power KFC – from app to kiosk, delivery to checkout. We work cross-functionally, move fast, and stay focused on what matters: creating smart solutions that make things better for our customers and our teams.

About  the role

As the lead Infrastructure and Security person you will have overall responsibility for all aspects of infrastructure and security covering our Head Office and 1000+ restaurant estate.  Our current technology stack blends on-premises solutions with those born in the cloud and the ideal candidate will have expertise in both. Coupled with experience of managing the transition from on-premises to the cloud.

What you’ll do:

Strategy & Planning

• Influence and maintain the enterprise’s security architecture design.
• Influence and maintain the enterprise’s security awareness training program.
• Create and maintain the enterprise’s security documents (policies, standards, baselines, guidelines and procedures).
• Create and maintain the enterprise’s Business Continuity Plan and Disaster Recovery Plan.
• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
• Participate in the development of IT strategies in collaboration with the executive team.

Acquisition & Deployment

• Maintain up-to-date knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.

• Select and acquire additional security solutions or enhancements to existing security solutions in line with global standards to improve overall enterprise security as per the enterprise’s existing procurement processes. 

• Oversee the deployment, integration and initial configuration of all new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise’s security documents specifically. 

• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.

• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.

Operational Management

• Supervise all investigations into problematic activity and provide on-going communication with senior management.
• Supervise the design and execution of vulnerability assessments, penetration tests and security audits.
• Oversee the regular security awareness training for all employees to ensure consistently high levels of compliance with enterprise security documents.
• Engage in ongoing communications with peers in the Restaurant Tech and Digital Teams as well as the various business groups to ensure enterprise wide understanding of security goals, to solicit feedback and to foster co-operation.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure and security systems, including LANs, WANs, Internet connectivity, wireless implementations across our head office, restaurants, data centres and cloud environments hosted in AWS.
• Define hardware and software standards in conjunction with business stakeholders.
• Manage network performance tests and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure and security activities, including regular updates on internal audit compliance.

What we’d love from you

EXPERIENCE

• Strong experience managing and delivering infrastructure and security design and operational excellence.
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• Hands-on experience in troubleshooting infrastructure issues and dealing with security vulnerabilities and incidents.
• Experience in interpreting the applicability of local laws/regulations and Yum! global policies to company operations. 
• Extensive experience in enterprise security architecture design.
• Extensive experience in enterprise security document creation.
• Experience in designing and delivering employee security awareness training.
• Experience in developing Business Continuity Plans and Disaster Recovery Plans.
• Experience in Cisco ISE, Palo Alto Firewalls and GlobalProtect VPN, 802.1x, Microsoft AD and GPOs, System management software such as Quest KACE or equivalent.
• Strong understanding of IP, TCP/IP, and other network administration protocols.
• Familiarity with core infrastructure technology stack such as Nutanix HCI, Amazon AWS and Microsoft Azure, SDWAN concepts and capabilities, Cisco WLC, Ubiquiti and Meraki wireless.

ABOUT YOU

• Strong understanding of project management and agile principles.
• Ability to manage complex stakeholder relationships, to influence but also to listen.
• Problem solving, analysis and computational skills. You are comfortable designing systems and reasoning about them. When tackling problems, you take a thorough and logical approach to solving them and you retain ownership through to resolution.
• Strategic thinking, with a demonstrable ability to see the big picture and articulate it in a way that drives action.
• Excellent written and verbal communicator of complex engineering solutions. You can communicate effectively and efficiently, knowing your audience and making an impact.

What’s in it for you:

We offer benefits that make your life that little bit easier — because we know the juggle is real.

From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.

You’ll get:

• Hybrid working from our Woking RSC (just 24 mins from London)
• Up to 11% company pension contributions
• Fri-Yay finishes at 1pm every Friday
• 25 days’ holiday (plus bank hols)
• 5 Live Well Days a year, just for you
• Bonus scheme linked to company & personal performance
• Private healthcare, Digital GP access & mental health coaching
• Enhanced parental leave and flexible return options
• Study support, income protection, life cover & more
• And yes — 25% off the chicken

Because real ones deserve real rewards.

The Road to becoming a real one...

1.  Apply (Go on... do it) – send us your CV and answer a couple of app questions. 
2. Intro call with our Talent Team 
3.  Virtual call with Hiring Manager 
4. Virtual call with the Leadership Team member + HR Business Partner 

Ready?  

We hope so, if you’re ready to be part of our community, now’s the time to apply. 

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.