Director of Marketing & Communications

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

We are currently looking for a Director of Marketing & Communications to lead the Marketing & Members’ Events Teams by developing, planning, budgeting and implementing Marketing strategies for The Arts Club London in collaboration with our sister club in Dubai.

Successful applicants will become part of a fun, dynamic team who work closely with the operations teams who bring The Arts Club to life on the daily basis.

About the role:

As the Director of Marketing & Communications, you will have in-depth marketing communications experience and a passion for digital technologies, you will be working closely with Senior Executives as well as key managers in the Club to ensure consistency through all channels, providing forward-thinking ideas to build and maintain a strong and coordinated brand presence and a fully integrated marketing strategy for the growth of the business. This role is 5 days per week onsite. 

In a nutshell:

• Responsible for creating and implementing the Club’s social media strategy, which includes content creation, scheduling and copywriting across all channels, as well as maintaining the club’s tone of voice, tailoring content for a luxury audience
• Overseeing all digital marketing channels (website, social media, PR) to ensure brand consistency
• Managing the Club’s website in conjunction with our external web team, plus handling of CMS, ensuring consistently up- to-date/relevant
• Creating monthly e-mailers, which includes everything from procuring images and copywriting, to building and testing all campaigns
• Managing the Club’s branding agency as well as printing and mailing houses
• Appointing and managing any public relations/social media agency. Regularly reviewing and assessing their performance
• Working closely with the Operations & Membership Teams capturing all creative ideas and offerings to develop best marketing strategies with an analytical approach for business optimisation
• In consultation with the Chief Operating Officer (COO) developing the Marketing and Communications budget as well as delivering on key financial metrics
• Working closely with the People & Culture Team developing our Employer branding and internal communication strategy for improving recruitment traction, employee engagement and retention
• Driving continuous analysis of competitive environment and consumer trends, monitoring competition and generating ideas to stand out 

  About you:

• A minimum of 10 years Marketing, PR & Communications experience, at least 3 years in a similar capacity within luxury brands / hospitality sector preferably, with a strong passion for the industry
• Experience in Private Members Club is preferrable
• Confident, driven, a strategic and dynamic leader, can be hands-on whenever needed
• Excellent analytical and project management skills, with a can-do attitude and an eye for detail
• Entrepreneurial mind-set with the ability to spot original branding opportunities
• Enthusiastic, dedicated, resilient, goal-oriented and an effective decision-maker
• A true team player and collaborator, with strong key stakeholder management ability
• Ability to work well under pressure with grace and professionalism, and a good sense of humour!
• Excellent communicator (written, listening, verbal - multilingual is a bonus)

 In return we offer fantastic rewards and benefits (T&C’s apply):

• Private medical benefits 
• Discount in over 800 retail outlets via Reward Gateway
• Discounts on food & beverage in our restaurants and sister businesses
• Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
• Enhanced sickness pay
• Life assurance
• Long Service Awards
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme
• Occupational health nurse
• Birthday Day Off

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants either must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. THIS JOB DOES NOT PROVIDE VISA SPONSORSHIP.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!

 Director of Marketing & Communications

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

We are currently looking for a Director of Marketing & Communications to lead the Marketing & Members’ Events Teams by developing, planning, budgeting and implementing Marketing strategies for The Arts Club London in collaboration with our sister club in Dubai.

Successful applicants will become part of a fun, dynamic team who work closely with the operations teams who bring The Arts Club to life on the daily basis.

About the role:

As the Director of Marketing & Communications, you will have in-depth marketing communications experience and a passion for digital technologies, you will be working closely with Senior Executives as well as key managers in the Club to ensure consistency through all channels, providing forward-thinking ideas to build and maintain a strong and coordinated brand presence and a fully integrated marketing strategy for the growth of the business. This role is 5 days per week onsite. 

In a nutshell:

• Responsible for creating and implementing the Club’s social media strategy, which includes content creation, scheduling and copywriting across all channels, as well as maintaining the club’s tone of voice, tailoring content for a luxury audience
• Overseeing all digital marketing channels (website, social media, PR) to ensure brand consistency
• Managing the Club’s website in conjunction with our external web team, plus handling of CMS, ensuring consistently up- to-date/relevant
• Creating monthly e-mailers, which includes everything from procuring images and copywriting, to building and testing all campaigns
• Managing the Club’s branding agency as well as printing and mailing houses
• Appointing and managing any public relations/social media agency. Regularly reviewing and assessing their performance
• Working closely with the Operations & Membership Teams capturing all creative ideas and offerings to develop best marketing strategies with an analytical approach for business optimisation
• In consultation with the Chief Operating Officer (COO) developing the Marketing and Communications budget as well as delivering on key financial metrics
• Working closely with the People & Culture Team developing our Employer branding and internal communication strategy for improving recruitment traction, employee engagement and retention
• Driving continuous analysis of competitive environment and consumer trends, monitoring competition and generating ideas to stand out 

  About you:

• A minimum of 10 years Marketing, PR & Communications experience, at least 3 years in a similar capacity within luxury brands / hospitality sector preferably, with a strong passion for the industry
• Experience in Private Members Club is preferrable
• Confident, driven, a strategic and dynamic leader, can be hands-on whenever needed
• Excellent analytical and project management skills, with a can-do attitude and an eye for detail
• Entrepreneurial mind-set with the ability to spot original branding opportunities
• Enthusiastic, dedicated, resilient, goal-oriented and an effective decision-maker
• A true team player and collaborator, with strong key stakeholder management ability
• Ability to work well under pressure with grace and professionalism, and a good sense of humour!
• Excellent communicator (written, listening, verbal - multilingual is a bonus)

 In return we offer fantastic rewards and benefits (T&C’s apply):

• Private medical benefits 
• Discount in over 800 retail outlets via Reward Gateway
• Discounts on food & beverage in our restaurants and sister businesses
• Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
• Enhanced sickness pay
• Life assurance
• Long Service Awards
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme
• Occupational health nurse
• Birthday Day Off

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants either must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. THIS JOB DOES NOT PROVIDE VISA SPONSORSHIP.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!