Maintenance Supervisor

Description

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. 

Maintenance

The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort

Salary 

The on-target earning potential for this role is £33,652.00 annual salary, compromising of a base salary of £32,425.88 plus a qualified estimate of £1,227 Gratuities per annum

About the role

This role is for 40 hours per week, working a variety of shifts, and will include weekends and evenings.

As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team’s workload and ensuring smooth operation across shifts.

You will also be responsible for:

• Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team
• Assisting in the training and development of team members to ensure consistent standards are met
• Carrying out PPM checks in all front of house and back of house areas in line with resort requirements
• Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards
• Managing and responding to reactive maintenance issues in a timely and professional manner
• Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines
• Safeguarding resort property and assets at all times

About you

The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership.

In addition to this, you will have:

• A strong understanding of maintenance operations and relevant technical knowledge
• A proactive and hands-on approach with excellent problem-solving skills
• Experience or confidence in supervising a small team or acting as a team lead on shift
• The ability to prioritise workload and maintain high standards under pressure
• Strong organisational skills and a commitment to property safety and guest satisfaction
• Computer literacy is preferred, although full systems training will be provided
• A flexible and collaborative attitude, with excellent communication skills

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.

Maintenance Supervisor

Description

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. 

Maintenance

The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort

Salary 

The on-target earning potential for this role is £33,652.00 annual salary, compromising of a base salary of £32,425.88 plus a qualified estimate of £1,227 Gratuities per annum

About the role

This role is for 40 hours per week, working a variety of shifts, and will include weekends and evenings.

As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team’s workload and ensuring smooth operation across shifts.

You will also be responsible for:

• Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team
• Assisting in the training and development of team members to ensure consistent standards are met
• Carrying out PPM checks in all front of house and back of house areas in line with resort requirements
• Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards
• Managing and responding to reactive maintenance issues in a timely and professional manner
• Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines
• Safeguarding resort property and assets at all times

About you

The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership.

In addition to this, you will have:

• A strong understanding of maintenance operations and relevant technical knowledge
• A proactive and hands-on approach with excellent problem-solving skills
• Experience or confidence in supervising a small team or acting as a team lead on shift
• The ability to prioritise workload and maintain high standards under pressure
• Strong organisational skills and a commitment to property safety and guest satisfaction
• Computer literacy is preferred, although full systems training will be provided
• A flexible and collaborative attitude, with excellent communication skills

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.