Description

Scheduled to open in late 2026, The Carrington will be the first business club of its kind. Focused on an exclusive membership of elite business leaders, The Carrington will offer a range of dining and bar options, a state-of-the-art wellness centre, meeting rooms, drawing rooms and business support services. It will be styled with the unique flair that characterises the social clubs (5 Hertford Street & Oswald's) founded by Robin Birley. This new business club will serve as a business home for its members.  

We are seeking an experienced Operations Director to oversee the daily operations, ensuring exceptional service, seamless efficiency, and brand excellence across all departments. You'll recruit, train, and empower top-tier teams, champion a refined service culture, and uphold the highest standards in every detail. Collaborating closely with ownership, you'll translate vision into action, drive performance, manage budgets, and elevate the member experience at every touchpoint. A calm, solution-focused presence, you’ll handle challenges with discretion and lead with confidence. Strong commercial acumen, operational finesse, and a deep understanding of luxury hospitality are essential.

The key responsibilities of our Operations Director include:

• Leading and developing high-performing teams to deliver excellent service across all areas
• Ensuring smooth, efficient daily operations aligned with brand and service standards
• Driving member satisfaction through constant service refinement and experience design
• Managing budgets, KPIs, and performance across departments in partnership with leadership
• Acting as the key link between ownership, teams, and external partners to maintain excellence

The benefits you will receive are:

• Private medical insurance with Bupa
• Private dental insurance with Bupa
• Workplace nursery scheme
• Discounted gym membership with GymFlex
• Birthday day off
• Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
• Cycle to Work Scheme
• Employee Assistance Programme – Hospitality Action
• Access to a company doctor
• Eyecare & specs vouchers
• In-house industry training
• Sponsored social events
• Online retail discounts
• Freshly prepared meals whilst on duty

If you feel that you have the experience and skills to join us as Operations Director then apply by forwarding your up to date CV together to the link below.

Description

Scheduled to open in late 2026, The Carrington will be the first business club of its kind. Focused on an exclusive membership of elite business leaders, The Carrington will offer a range of dining and bar options, a state-of-the-art wellness centre, meeting rooms, drawing rooms and business support services. It will be styled with the unique flair that characterises the social clubs (5 Hertford Street & Oswald's) founded by Robin Birley. This new business club will serve as a business home for its members.  

We are seeking an experienced Operations Director to oversee the daily operations, ensuring exceptional service, seamless efficiency, and brand excellence across all departments. You'll recruit, train, and empower top-tier teams, champion a refined service culture, and uphold the highest standards in every detail. Collaborating closely with ownership, you'll translate vision into action, drive performance, manage budgets, and elevate the member experience at every touchpoint. A calm, solution-focused presence, you’ll handle challenges with discretion and lead with confidence. Strong commercial acumen, operational finesse, and a deep understanding of luxury hospitality are essential.

The key responsibilities of our Operations Director include:

• Leading and developing high-performing teams to deliver excellent service across all areas
• Ensuring smooth, efficient daily operations aligned with brand and service standards
• Driving member satisfaction through constant service refinement and experience design
• Managing budgets, KPIs, and performance across departments in partnership with leadership
• Acting as the key link between ownership, teams, and external partners to maintain excellence

The benefits you will receive are:

• Private medical insurance with Bupa
• Private dental insurance with Bupa
• Workplace nursery scheme
• Discounted gym membership with GymFlex
• Birthday day off
• Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
• Cycle to Work Scheme
• Employee Assistance Programme – Hospitality Action
• Access to a company doctor
• Eyecare & specs vouchers
• In-house industry training
• Sponsored social events
• Online retail discounts
• Freshly prepared meals whilst on duty

If you feel that you have the experience and skills to join us as Operations Director then apply by forwarding your up to date CV together to the link below.