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Front Office Assistant

Summary
Front Office Assistant
Salary £21000 / Year
Schedule Full Time
Location 81 Jermyn St, St. James's, London SW1Y 6JF, UK

Front Office Assistant


Description

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.

We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience.

We are seeking a highly personable, opportunistic and professional candidate to work as a Front Office Assistant (Receptionist) with a passion for customer service excellence to join the hotel.

On any given shift, as a Front Office Assistant (Receptionist) you will be required to:

  • Give our guests a highly courteous and personable welcome and departure according to the required standards and above
  • Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed in an efficient and effective manner
  • Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible
  • Take initiative in accommodating our customers’ needs in a resourceful manner (external and internal clients)

To be a successful Front Office Assistant (Receptionist), ideally you must have:

  • Excellent customer service skills
  • Ability to learn and work with systems quickly (Experience with Opera PMS is desirable)
  • Excellent communication and organisational skills
  • A good command of English is essential, a second language would be advantageous

For the successful Front Office Assistant candidate, we offer:

  • A Uniform and meals on duty
  • A Perkbox membership
  • A contribution towards your commute & Incentive Payments based on KPI's
  • An abundance of training, learning & development opportunities

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Front Office Assistant (Receptionist).

Employment Entity: The Cavendish Hotel (London) Limited

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.

We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience.

We are seeking a highly personable, opportunistic and professional candidate to work as a Front Office Assistant (Receptionist) with a passion for customer service excellence to join the hotel.

On any given shift, as a Front Office Assistant (Receptionist) you will be required to:

  • Give our guests a highly courteous and personable welcome and departure according to the required standards and above
  • Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed in an efficient and effective manner
  • Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible
  • Take initiative in accommodating our customers’ needs in a resourceful manner (external and internal clients)

To be a successful Front Office Assistant (Receptionist), ideally you must have:

  • Excellent customer service skills
  • Ability to learn and work with systems quickly (Experience with Opera PMS is desirable)
  • Excellent communication and organisational skills
  • A good command of English is essential, a second language would be advantageous

For the successful Front Office Assistant candidate, we offer:

  • A Uniform and meals on duty
  • A Perkbox membership
  • A contribution towards your commute & Incentive Payments based on KPI's
  • An abundance of training, learning & development opportunities

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Front Office Assistant (Receptionist).

Employment Entity: The Cavendish Hotel (London) Limited


Details
Salary £21000 / Year
Schedule Full Time
Location 81 Jermyn St, St. James's, London SW1Y 6JF, UK

Skills
Fluent in English
Customer Service
hotel
By applying you confirm you have these skills.


81 Jermyn St, St. James's, London SW1Y 6JF, UK