Employee Records
Night Manager
The Cavendish London
Full Time
Coins Icon £27000 / Year
Night Manager
The Cavendish London

Full Time
Coins Icon £27000 / Year
Skills
Customer Service
Description

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience. 

Reporting to the Front Office Manager, our Night Manager is responsible for the smooth and effective running of the whole hotel overnight (shifts are generally from 11pm-7:30am), managing a small team.

This role of Night Manager is crucial for:

  • Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall
  • Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary
  • Ensuring that the highest standards of guest services are consistently delivered at Front Office through quality leadership and robust team management
  • Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained

The ideal Night Manager candidate would be a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have:

  • A fully flexible rotating roster throughout the week (5 out of 7 night shifts per week)
  • Previous experience in supervising the Front Desk area and team
  • Excellent customer service, communication and problem-solving skills
  • Advanced experience with a PMS is desirable
 For the successful Night Manager candidate, we offer:
  • A Uniform and meals on duty
  • A Perkbox membership
  • A contribution towards your commute & Incentive Payments based on KPI's
  • An abundance of training, learning & development opportunities

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Night Manager.

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience. 

Reporting to the Front Office Manager, our Night Manager is responsible for the smooth and effective running of the whole hotel overnight (shifts are generally from 11pm-7:30am), managing a small team.

This role of Night Manager is crucial for:

  • Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall
  • Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary
  • Ensuring that the highest standards of guest services are consistently delivered at Front Office through quality leadership and robust team management
  • Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained

The ideal Night Manager candidate would be a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have:

  • A fully flexible rotating roster throughout the week (5 out of 7 night shifts per week)
  • Previous experience in supervising the Front Desk area and team
  • Excellent customer service, communication and problem-solving skills
  • Advanced experience with a PMS is desirable
 For the successful Night Manager candidate, we offer:
  • A Uniform and meals on duty
  • A Perkbox membership
  • A contribution towards your commute & Incentive Payments based on KPI's
  • An abundance of training, learning & development opportunities

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Night Manager.