Join One of London’s Leading Restaurant Groups

At The Coal Shed London, part of the Black Rock Restaurant Group, we’re known for fire-based cooking, premium British produce, and exceptional service. Now, we're looking for an experienced and passionate Assistant General Manager (AGM) to support the General Manager and help lead our team in one of London’s most exciting hospitality environments.

About the Role

As Assistant General Manager, you will play a key role in driving the daily operations of the restaurant, supporting the leadership team and motivating staff to deliver unforgettable guest experiences. You’ll be hands-on, energetic, and solutions-focused—someone who thrives in a high-quality, high-volume service environment.

You’ll act as a role model to the front-of-house team, support staff training and development, and take the lead in service, quality standards, and team engagement.

In This Role You’ll:

• Support the General Manager with day-to-day operations and overall team leadership
• Help drive performance, standards and service excellence across all FOH touchpoints
• Maintain responsibility for the overall strategic planning, development and success of the restaurant with the General Manager and Head Chef.
• Ensure all necessary and approved actions are taken to achieve both short and long- term goals / objectives.
• To achieve and maximize sales and profit targets as set by the General Manager.
• To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget. 
• To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines.
• To ensure daily safe checks and end of night sales administration is completed accurately.
• Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve stability, productivity and loyalty.
• Champion staff training, motivation and on-the-floor coaching
• Manage rotas, floor plans, bookings, and guest feedback
• Deliver commercial results through team leadership, guest satisfaction, and upselling
• Uphold Black Rock Restaurant Group’s service values and brand standards

What We Offer in Return

We believe in investing in our people. That’s why we offer a truly competitive pay package, a great professional environment, and opportunities for real growth within one of the UK's most respected hospitality groups.

As an Assistant General Manager, you’ll enjoy these benefits:

• A truly competitive pay package
• Free food and drinks on shift
• Team incentives, trips and rewards
• 50% staff discount at all our restaurants for you, your friends & family
• An extra day’s holiday every year for your first five years
• Refer a Friend scheme – earn money per successful hire
• Cycle to Work scheme
• Flexible hours and shift patterns

What We’re Looking For

• A confident, natural leader with at least 2 years' experience in a management role within a premium hospitality setting
• Strong operational and guest service skills
• Passion for quality food, wine, and exceptional guest experiences
• To achieve and maximize sales and profit targets as set by the General Manager.
• To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget. 
• To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines.
• To ensure daily safe checks and end of night sales administration is completed accurately.
• Contribute to the recruitment of new employees in the Kitchen and Restaurant.
• Deal with disciplinary issues and seek advice from HR where necessary.
• Excellent people management and communication skills
• A calm and confident presence on the floor, especially during high-volume service

Why Join Us?

By joining Black Rock Restaurant Group, you become part of one of the UK’s leading independent restaurant companies. We pride ourselves on recruiting passionate individuals who thrive in hospitality and love working as part of an established, close-knit team. With venues across Brighton and London—including The Salt Room, Burnt Orange, Tutto, and The Coal Shed—we offer excellent progression opportunities across the group.

If you want to be part of something special, and join the friendliest team in town, we’d love to hear from you.

Apply Now
Ready to take your hospitality career to the next level? Click apply and let’s talk!

Join One of London’s Leading Restaurant Groups

At The Coal Shed London, part of the Black Rock Restaurant Group, we’re known for fire-based cooking, premium British produce, and exceptional service. Now, we're looking for an experienced and passionate Assistant General Manager (AGM) to support the General Manager and help lead our team in one of London’s most exciting hospitality environments.

About the Role

As Assistant General Manager, you will play a key role in driving the daily operations of the restaurant, supporting the leadership team and motivating staff to deliver unforgettable guest experiences. You’ll be hands-on, energetic, and solutions-focused—someone who thrives in a high-quality, high-volume service environment.

You’ll act as a role model to the front-of-house team, support staff training and development, and take the lead in service, quality standards, and team engagement.

In This Role You’ll:

• Support the General Manager with day-to-day operations and overall team leadership
• Help drive performance, standards and service excellence across all FOH touchpoints
• Maintain responsibility for the overall strategic planning, development and success of the restaurant with the General Manager and Head Chef.
• Ensure all necessary and approved actions are taken to achieve both short and long- term goals / objectives.
• To achieve and maximize sales and profit targets as set by the General Manager.
• To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget. 
• To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines.
• To ensure daily safe checks and end of night sales administration is completed accurately.
• Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve stability, productivity and loyalty.
• Champion staff training, motivation and on-the-floor coaching
• Manage rotas, floor plans, bookings, and guest feedback
• Deliver commercial results through team leadership, guest satisfaction, and upselling
• Uphold Black Rock Restaurant Group’s service values and brand standards

What We Offer in Return

We believe in investing in our people. That’s why we offer a truly competitive pay package, a great professional environment, and opportunities for real growth within one of the UK's most respected hospitality groups.

As an Assistant General Manager, you’ll enjoy these benefits:

• A truly competitive pay package
• Free food and drinks on shift
• Team incentives, trips and rewards
• 50% staff discount at all our restaurants for you, your friends & family
• An extra day’s holiday every year for your first five years
• Refer a Friend scheme – earn money per successful hire
• Cycle to Work scheme
• Flexible hours and shift patterns

What We’re Looking For

• A confident, natural leader with at least 2 years' experience in a management role within a premium hospitality setting
• Strong operational and guest service skills
• Passion for quality food, wine, and exceptional guest experiences
• To achieve and maximize sales and profit targets as set by the General Manager.
• To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget. 
• To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines.
• To ensure daily safe checks and end of night sales administration is completed accurately.
• Contribute to the recruitment of new employees in the Kitchen and Restaurant.
• Deal with disciplinary issues and seek advice from HR where necessary.
• Excellent people management and communication skills
• A calm and confident presence on the floor, especially during high-volume service

Why Join Us?

By joining Black Rock Restaurant Group, you become part of one of the UK’s leading independent restaurant companies. We pride ourselves on recruiting passionate individuals who thrive in hospitality and love working as part of an established, close-knit team. With venues across Brighton and London—including The Salt Room, Burnt Orange, Tutto, and The Coal Shed—we offer excellent progression opportunities across the group.

If you want to be part of something special, and join the friendliest team in town, we’d love to hear from you.

Apply Now
Ready to take your hospitality career to the next level? Click apply and let’s talk!