Employee Records
Membership Manager
The Conduit
Full Time
3 Years Experience
Coins Icon Competitive salary
Membership Manager
The Conduit

Full Time
3 Years Experience
Coins Icon Competitive salary
Skills
Networking Skills
Business Development
Membership
Sales
Description

Location: Covent Garden, London

Department: Membership & Community

Join a Community Changing the World

The Conduit is a home for people committed to positive social, environmental and economic impact. We're a vibrant community of entrepreneurs, activists, creatives, business leaders and changemakers united by one belief: the world’s biggest challenges are opportunities for bold, collaborative solutions.

If you’re energised by purpose-driven people, passionate about building meaningful relationships, and excited by the mix of commercial focus and community-building, this is your chance to shape the future of a world-class impact community.

The Role: Membership Manager

We’re looking for a dynamic, relationship-driven Membership Manager to lead new member acquisition and bring exceptional people into The Conduit’s growing global community. Acting as both a strategic sales driver and a passionate brand ambassador, you’ll be at the heart of our mission connecting purpose-led leaders, deepening engagement, and championing our impact values.

This is a role for someone who thrives in fast-paced environments, loves meeting fascinating people, and balances a commercial mindset with genuine community stewardship.

What You’ll Do Drive New Member Growth

  • Lead and evolve our membership acquisition strategy alongside the Director of Membership.

  • Acquire 40+ new members per month across all membership tiers.

  • Build a high-quality pipeline in HubSpot moving prospects from intro to conversion with clarity and efficiency.

  • Craft tailored engagement experiences including tours, introductions, and bespoke events.

Show Up Where the Energy Is

  • Lead and participate in Open Days, impact events, community evenings, and industry gatherings.

  • Build strategic partnerships that widen our reach across mission-aligned networks.

Champion Member Experience

  • Collaborate with Community and Events teams to create moments of connection and belonging.

  • Strengthen the member referral ecosystem and empower community ambassadors.

  • Maintain strong relationships with existing members ensuring they feel seen, supported and inspired.

Lead & Collaborate

  • Line-manage and mentor our Membership Sales Lead, fostering accountability and growth.

  • Work closely with Marketing, Programming, Reception and F&B to deliver a seamless, high-quality member journey.

Represent The Conduit

  • Serve as an external ambassador at events, networking spaces and community gatherings.

  • Build meaningful networks across social impact, sustainability, business, arts, and philanthropy.

What Success Looks Like

  • Consistently hitting or exceeding acquisition KPIs

  • A healthy, data-accurate pipeline

  • Strong referral-driven growth

  • Positive feedback from members and colleagues

  • Visible contribution to The Conduit’s mission and DEI goals

Who You Are

  • 3–5 years’ experience in sales, business development or membership acquisition

  • Proven record of exceeding targets

  • Exceptional communicator with natural charisma and emotional intelligence

  • Highly organised, CRM-savvy (HubSpot/Salesforce), and commercially minded

  • Collaborative, resilient, and energised by fast-moving environments

  • Passionate about social change, sustainability and inclusive community-building

Bonus Points If You Have:

  • Experience in premium hospitality, private members’ clubs, luxury brands or social enterprise

  • A strong network in London’s cultural, business or sustainability ecosystem

  • Experience managing or mentoring junior team members

Why The Conduit?

This is more than a job it’s a chance to help shape a community of thinkers and doers committed to building a better world. You’ll work in a stunning central London space with industry-leading sustainable hospitality, surrounded by people who inspire you daily.

If you're driven by purpose, thrive on human connection, and love the balance of commercial challenge and mission-led work, we’d love to hear from you.

Apply now and help us grow a community that accelerates positive change.

Location: Covent Garden, London

Department: Membership & Community

Join a Community Changing the World

The Conduit is a home for people committed to positive social, environmental and economic impact. We're a vibrant community of entrepreneurs, activists, creatives, business leaders and changemakers united by one belief: the world’s biggest challenges are opportunities for bold, collaborative solutions.

If you’re energised by purpose-driven people, passionate about building meaningful relationships, and excited by the mix of commercial focus and community-building, this is your chance to shape the future of a world-class impact community.

The Role: Membership Manager

We’re looking for a dynamic, relationship-driven Membership Manager to lead new member acquisition and bring exceptional people into The Conduit’s growing global community. Acting as both a strategic sales driver and a passionate brand ambassador, you’ll be at the heart of our mission connecting purpose-led leaders, deepening engagement, and championing our impact values.

This is a role for someone who thrives in fast-paced environments, loves meeting fascinating people, and balances a commercial mindset with genuine community stewardship.

What You’ll Do Drive New Member Growth

  • Lead and evolve our membership acquisition strategy alongside the Director of Membership.

  • Acquire 40+ new members per month across all membership tiers.

  • Build a high-quality pipeline in HubSpot moving prospects from intro to conversion with clarity and efficiency.

  • Craft tailored engagement experiences including tours, introductions, and bespoke events.

Show Up Where the Energy Is

  • Lead and participate in Open Days, impact events, community evenings, and industry gatherings.

  • Build strategic partnerships that widen our reach across mission-aligned networks.

Champion Member Experience

  • Collaborate with Community and Events teams to create moments of connection and belonging.

  • Strengthen the member referral ecosystem and empower community ambassadors.

  • Maintain strong relationships with existing members ensuring they feel seen, supported and inspired.

Lead & Collaborate

  • Line-manage and mentor our Membership Sales Lead, fostering accountability and growth.

  • Work closely with Marketing, Programming, Reception and F&B to deliver a seamless, high-quality member journey.

Represent The Conduit

  • Serve as an external ambassador at events, networking spaces and community gatherings.

  • Build meaningful networks across social impact, sustainability, business, arts, and philanthropy.

What Success Looks Like

  • Consistently hitting or exceeding acquisition KPIs

  • A healthy, data-accurate pipeline

  • Strong referral-driven growth

  • Positive feedback from members and colleagues

  • Visible contribution to The Conduit’s mission and DEI goals

Who You Are

  • 3–5 years’ experience in sales, business development or membership acquisition

  • Proven record of exceeding targets

  • Exceptional communicator with natural charisma and emotional intelligence

  • Highly organised, CRM-savvy (HubSpot/Salesforce), and commercially minded

  • Collaborative, resilient, and energised by fast-moving environments

  • Passionate about social change, sustainability and inclusive community-building

Bonus Points If You Have:

  • Experience in premium hospitality, private members’ clubs, luxury brands or social enterprise

  • A strong network in London’s cultural, business or sustainability ecosystem

  • Experience managing or mentoring junior team members

Why The Conduit?

This is more than a job it’s a chance to help shape a community of thinkers and doers committed to building a better world. You’ll work in a stunning central London space with industry-leading sustainable hospitality, surrounded by people who inspire you daily.

If you're driven by purpose, thrive on human connection, and love the balance of commercial challenge and mission-led work, we’d love to hear from you.

Apply now and help us grow a community that accelerates positive change.

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