The Dalcy is a private event space located in the historic Fulton Market District. The 6,000-square foot venue and 4,000-square foot rooftop patio is the ideal setting for cocktail receptions, weddings, social and business gatherings, and corporate events. The menu features a well-curated cocktail and wine program and chef-driven modern American fare
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Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.
If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
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Banquet Servers are responsible for exceeding
guest expectations by providing efficient, friendly guest service at parties
and special events. Teamwork, enthusiasm, food and wine knowledge, the ability
to multitask and a high energy level are necessary for success in this
position.
Essential Functions
- Accurately record and account
for all items ordered, process payments, and account for and balance all
sales/receipts in compliance with restaurant policies and procedures
- Available
to work a variety of hours, days and shifts, including weekends
- Effectively service a 3-6 table
section
- Safely and effectively
transport food or beverages to a table of three in a single trip
- Safely and effectively use and
operate all necessary tools and equipment
- Ability to effectively communicate
in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly
and effectively in a busy, stressful environment
- Work in a confined, crowded
space of variable noise and temperature levels
- Able to move and lift up to 10
pounds, frequently move and/or lift up to 25 pounds, and occasionally move
and/or lift up to 50 pounds
- Ability to stand and walk for
an entire shift and move safely through all areas of the restaurant, which may
include stairs, uneven or slick surfaces
Key Responsibilities and
Duties
- Ensure the overall guest
experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm,
sincere smile
- Use tact and good judgement
when dealing with guest challenges and respond to guest needs with patience and
courtesy
- Understand and respond
knowledgeably to questions about the restaurant and menu
- Use sales techniques and
present and encourage current promotions to guests
- Ability to recognize an
intoxicated guest, refuse to overserve guests and seek out management with any
concerns about a guest that appears intoxicated
- Follow all steps of service
- Understand and follow the food
allergy procedure and special orders/restrictions
- Proficiency in the use and
operation of all necessary tools and equipment, including the POS system and
Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and
sanitation guidelines and procedures
- Successfully complete alcohol
awareness training
- Follow all rules, policies,
procedures and conditions of employment, including those outlined in the
Employee Handbook
- Get along well with others and
be a team player
- Other duties will be assigned
as needed