We are currently looking for passionate and dynamic Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Accommodation Manager you are responsible for managing the administration, security, maintenance and welfare within the housing facilities

To support the HR Manager in all housing functions. To ensure all housing administration is updated and organized by implementing and making use of office systems and standard procedures. To supervise the allocation of accommodation and the cleanliness of the staff housing and to provide an open caring sounding board to all staff with regard to housing problems.  All work is carried out in line with the hotels Standard Operating Procedures.

TASKS, DUTIES AND RESPONSIBILITIES: 

• Ensure that the accommodation is well secured and flats are accommodated as per their entitlements in line with the Human Resources Policy.
• Arrange purchase of furniture, window treatments and floor coverings in accordance with the purchasing policy guidelines.
• Ensure that a high level of cleanliness and hygiene is maintained at all times within the housing.
• Set and review standards and ensure that they are communicated to all accommodation team.
• Maintain up to date records of accommodation, which clearly states occupied and vacant spaces within the housing.
• Maintain up to date records of all contracts relevant to all leased apartment and ensure that all renewal documentation are conducted on a timely basis.
• Assign accommodation to new colleagues according to the designation and grade.
• To hold daily start of shift briefings meetings to allocate and co-ordinate staff work assignments.
• Daily observes, monitors & supervises cleaners, handyman and technician on duty to ensure the consistent delivery of service and tasks as laid down in departmental SOPs and Job Descriptions.
• To ensure all common areas and rooms are maintained in a clean and functional manner at all times by carrying out inspections of rooms, villas and flats – at a minimum of two villas per week.
• To note any maintenance work required during inspections, arranging for the prompt rectification of any defects, keeping tenants updated on when work will be carried out.
• To advise tenants of any cleanliness or other issues and follow up that all are rectified. To advise the HRM of any serious or persistent issues that arises.
• To be visible and available to all compound residents, fostering a homely atmosphere whilst maintaining security and hotel policies.
• To consistently implement maintenance report system for residents, ensuring all advised faults are dealt with in the shortest time possible.
• To ensure preventative maintenance programmes are carried out at frequencies laid down by HRM, with accurate records maintained.
• Reviews rostas on a daily basis & amends as required based on operational needs to control & manage payroll costs.

We are currently looking for passionate and dynamic Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Accommodation Manager you are responsible for managing the administration, security, maintenance and welfare within the housing facilities

To support the HR Manager in all housing functions. To ensure all housing administration is updated and organized by implementing and making use of office systems and standard procedures. To supervise the allocation of accommodation and the cleanliness of the staff housing and to provide an open caring sounding board to all staff with regard to housing problems.  All work is carried out in line with the hotels Standard Operating Procedures.

TASKS, DUTIES AND RESPONSIBILITIES: 

• Ensure that the accommodation is well secured and flats are accommodated as per their entitlements in line with the Human Resources Policy.
• Arrange purchase of furniture, window treatments and floor coverings in accordance with the purchasing policy guidelines.
• Ensure that a high level of cleanliness and hygiene is maintained at all times within the housing.
• Set and review standards and ensure that they are communicated to all accommodation team.
• Maintain up to date records of accommodation, which clearly states occupied and vacant spaces within the housing.
• Maintain up to date records of all contracts relevant to all leased apartment and ensure that all renewal documentation are conducted on a timely basis.
• Assign accommodation to new colleagues according to the designation and grade.
• To hold daily start of shift briefings meetings to allocate and co-ordinate staff work assignments.
• Daily observes, monitors & supervises cleaners, handyman and technician on duty to ensure the consistent delivery of service and tasks as laid down in departmental SOPs and Job Descriptions.
• To ensure all common areas and rooms are maintained in a clean and functional manner at all times by carrying out inspections of rooms, villas and flats – at a minimum of two villas per week.
• To note any maintenance work required during inspections, arranging for the prompt rectification of any defects, keeping tenants updated on when work will be carried out.
• To advise tenants of any cleanliness or other issues and follow up that all are rectified. To advise the HRM of any serious or persistent issues that arises.
• To be visible and available to all compound residents, fostering a homely atmosphere whilst maintaining security and hotel policies.
• To consistently implement maintenance report system for residents, ensuring all advised faults are dealt with in the shortest time possible.
• To ensure preventative maintenance programmes are carried out at frequencies laid down by HRM, with accurate records maintained.
• Reviews rostas on a daily basis & amends as required based on operational needs to control & manage payroll costs.