Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and/or Accommodation?

Surya Hotels are recruiting for a Hotel Operations Manager to work closely with the Hotel General Manager- the Operations Manager is a crucial part of the Hotel's Management team.

Its striking powder-blue façade, a study in Georgian elegance, is as much a part of King’s Lynn’s Tuesday Market Place as the stalls that have traded here for generations. It’s the quintessential market town hotel – a handsome hostelry with history at every turn, restored and restyled for the discerning twenty-first century traveller.

Political icons; princesses; the who’s who of King’s Lynn’s past – the Dukes Head has played host to them all. Today, period charm meets contemporary chic, 80 spacious rooms that envelope you in comfort, and the very best local produce is served – in our acclaimed restaurant, lounge and buzzing bar.

To be our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 30+ bedroom hotel OR
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase your business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

· Should have experience within a similar role with site and P&L responsibility

· Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success

· Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager

· Commercially astute to monitor and analyse trends and identify opportunities

· Flexible in approach and a ‘Can do, will achieve’ attitude

In return we offer you:

· A highly competitive salary, with Tips too

· Increasing annual leave

· AE pension

· Bike to work scheme

· Varied working times and great opportunities to advance your career

· Huge discounts on Hotel Stays and Meals, throughout the Group- up to 50% off!

· Access to wages as you earn, or savings pots too

. Retail & Supermarket discounts

· Employee Assistance Programme- to access support 24/7- free and confidential for you and your family

. Great career development opportunities- including professional qualifications and certifications- being part of a Group we have career opportunities across multiple sites

If the above sounds like an ideal fit for you, please get in contact with us, we want you on board!

We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of your site's success.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and/or Accommodation?

Surya Hotels are recruiting for a Hotel Operations Manager to work closely with the Hotel General Manager- the Operations Manager is a crucial part of the Hotel's Management team.

Its striking powder-blue façade, a study in Georgian elegance, is as much a part of King’s Lynn’s Tuesday Market Place as the stalls that have traded here for generations. It’s the quintessential market town hotel – a handsome hostelry with history at every turn, restored and restyled for the discerning twenty-first century traveller.

Political icons; princesses; the who’s who of King’s Lynn’s past – the Dukes Head has played host to them all. Today, period charm meets contemporary chic, 80 spacious rooms that envelope you in comfort, and the very best local produce is served – in our acclaimed restaurant, lounge and buzzing bar.

To be our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 30+ bedroom hotel OR
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase your business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

· Should have experience within a similar role with site and P&L responsibility

· Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success

· Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager

· Commercially astute to monitor and analyse trends and identify opportunities

· Flexible in approach and a ‘Can do, will achieve’ attitude

In return we offer you:

· A highly competitive salary, with Tips too

· Increasing annual leave

· AE pension

· Bike to work scheme

· Varied working times and great opportunities to advance your career

· Huge discounts on Hotel Stays and Meals, throughout the Group- up to 50% off!

· Access to wages as you earn, or savings pots too

. Retail & Supermarket discounts

· Employee Assistance Programme- to access support 24/7- free and confidential for you and your family

. Great career development opportunities- including professional qualifications and certifications- being part of a Group we have career opportunities across multiple sites

If the above sounds like an ideal fit for you, please get in contact with us, we want you on board!

We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of your site's success.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.