To be successful as our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 30+ bedroom hotel OR
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase your business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

• Must have experience within a similar role with site and P&L responsibility
• Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success
• Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager
• Commercially astute to monitor and analyse trends and identify opportunities
• Flexible in approach and a ‘Can do, will achieve’ attitude.

In return we're offer:

• Highly competitive salary
• 28 days holiday, (inclusive of public holidays) - increasing annual leave – up to 33 days!
• Varied working times and great opportunities to advance your career. 
• Up to 50% off meals and stays across our UK hotels
• On-site parking
• 24/7 Employee Assistance Programme – support whenever you need it!
• Stream access – draw or save your wages as you earn
• Bike to work scheme
• Cycle to work scheme
• Retail and supermarket discounts
• AE Pension

If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you soon!

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

To be successful as our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 30+ bedroom hotel OR
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase your business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

• Must have experience within a similar role with site and P&L responsibility
• Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success
• Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager
• Commercially astute to monitor and analyse trends and identify opportunities
• Flexible in approach and a ‘Can do, will achieve’ attitude.

In return we're offer:

• Highly competitive salary
• 28 days holiday, (inclusive of public holidays) - increasing annual leave – up to 33 days!
• Varied working times and great opportunities to advance your career. 
• Up to 50% off meals and stays across our UK hotels
• On-site parking
• 24/7 Employee Assistance Programme – support whenever you need it!
• Stream access – draw or save your wages as you earn
• Bike to work scheme
• Cycle to work scheme
• Retail and supermarket discounts
• AE Pension

If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you soon!

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.