Front of House Team Member

The Little Gems group is a collection of charismatic Pubs which at the moment spans Hertfordshire, Warwickshire, Bedfordshire & Buckinghamshire. The Apostrophe collection composes part of the Managed Houses division of pub company & brewery Wells & Co.

We aim to serve up quality food and drinks and provide our locals and out-of-town guest a place to dine, drink, sleep and relax. Much like our interiors, we are an eclectic mix of the old with the new. Reclaimed wood upcycled furniture and original features provide a fresh approach to dining but with that old-fashioned sense of hospitality.

The Eaton Oak is conveniently placed on the outskirts of St Neots in close proximity of the A1. We are currently closed for a full refurbishment and will be opening in the Autumn as a beautiful family friendly everyday pub with quality accommodation.

Your role:

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member

You will need to demonstrate:

- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us

What we will offer you in return:

• Competitive hourly rate + tips
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Free food when on shift
• 25% dining discount of all managed houses
• Great working environment and great prospects!

The Little Gems group is a collection of charismatic Pubs which at the moment spans Hertfordshire, Warwickshire, Bedfordshire & Buckinghamshire. The Apostrophe collection composes part of the Managed Houses division of pub company & brewery Wells & Co.

We aim to serve up quality food and drinks and provide our locals and out-of-town guest a place to dine, drink, sleep and relax. Much like our interiors, we are an eclectic mix of the old with the new. Reclaimed wood upcycled furniture and original features provide a fresh approach to dining but with that old-fashioned sense of hospitality.

The Eaton Oak is conveniently placed on the outskirts of St Neots in close proximity of the A1. We are currently closed for a full refurbishment and will be opening in the Autumn as a beautiful family friendly everyday pub with quality accommodation.

Your role:

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member

You will need to demonstrate:

- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us

What we will offer you in return:

• Competitive hourly rate + tips
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Free food when on shift
• 25% dining discount of all managed houses
• Great working environment and great prospects!