Employee Records
Back of House Manager
The Edinburgh Grand, a Luxury Collection Hotel
Back of House Manager
The Edinburgh Grand, a Luxury Collection Hotel
Full Time
2 Years Experience
Coins Icon Up to £29000 / Year
Back of House Manager
The Edinburgh Grand, a Luxury Collection Hotel

Description

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.   

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An extra day's holiday for your birthday  
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A BARTENDER AT OUR HOTEL 

What you'll be doing...

  • Lead the day-to-day operation of all Back of House areas, ensuring goods receiving, storage facilities, cellars and waste areas are organised, efficient and maintained to exceptional standards.
  • Oversee all deliveries, ensuring goods are received, checked, recorded and stored correctly in line with company procedures, brand standards and relevant legislation.
  • Take ownership of inventory and stock control, ensuring operating equipment, chemicals, cleaning materials and consumables are appropriately stocked and readily available to support the hotel's operations.
  • Manage stock rotation, storage and distribution processes to minimise waste, maintain quality and ensure products are efficiently available to the relevant departments.
  • Take overall responsibility for Health & Safety compliance across all Back of House operations, ensuring compliance with Food Safety, HACCP, COSHH and all relevant legislation.
  • Manage the ordering, storage and safe use of chemicals and cleaning products, ensuring all procedures are followed correctly.
  • Conduct regular departmental audits, identify areas for improvement and implement corrective actions to maintain high operational and compliance standards.
  • Work closely with the Maintenance team to ensure Back of House equipment and facilities are maintained in safe and effective working order.
  • Manage stock takes and investigate any variances, putting effective controls in place to minimise waste, loss and unnecessary expenditure.
  • Raise purchase orders and manage goods received documentation in partnership with the Finance team, ensuring accurate records and effective cost control.
  • Build strong working relationships with suppliers and internal departments, ensuring quality, consistency and value across all goods and services.
  • Work collaboratively with Food & Beverage, Finance, Maintenance and Housekeeping teams to ensure the smooth flow of goods, equipment and services throughout the hotel.
  • Maintain the cleanliness, organisation and presentation of all Back of House areas, ensuring they consistently meet the high standards expected within a Luxury Collection hotel.
  • Identify opportunities to improve operational efficiency, reduce waste and support the Director of Food & Beverage in achieving departmental and business KPIs.
  • Maintain a visible and hands-on presence within the operation, providing strong leadership and ensuring exceptional standards are achieved every day.

WHAT WE NEED FROM YOU

  • Experience in a Back of House, stores, inventory, goods receiving or operational management role within a hotel, hospitality or fast-paced environment.
  • A strong understanding of inventory management, stock control, purchasing and goods receiving procedures.
  • Good knowledge of Food Safety, HACCP, COSHH and Health & Safety requirements.
  • Excellent organisational and planning skills, with exceptional attention to detail.
  • Strong leadership skills and the ability to work collaboratively with multiple departments.
  • Confidence in managing stock takes, investigating variances and identifying opportunities to improve cost control and operational efficiency.
  • Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues and suppliers.
  • Confidence using Microsoft Office and inventory or procurement systems. Experience using Procure Wizard would be an advantage.
  • A proactive, hands-on approach and a genuine passion for maintaining exceptional operational standards.
  • Experience within a luxury hotel or fast-paced restaurant environment would be advantageous.
  • A Level 3 Food Safety qualification would be desirable.
  • This role is based on a flexible shift pattern, including evenings, weekends and bank holidays, in line with business needs. As our Back of House Manager, you will be expected to maintain a visible presence within the operation and lead from the front to ensure exceptional standards are always achieved.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know. 


    JOIN US 

    At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

    OUR HOTEL 

    The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.   

    OUR BENEFITS 

    You will have access to a benefits package we believe truly works for our people

    • Discounted hotel room rates for you and your friends & family
    • An extra day's holiday for your birthday  
    • Enhanced Maternity, adoption & shared parental leave
    • Course Sponsorship 
    • 30% F&B discount at RBH hotels 
    • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
    • Flexible working arrangements
    • Wagestream - choose how and when you get paid 
    • Employee Assistance Programme 
    • Social and wellness events and activities all year round 
    • Free meals on duty saving you over £1000 per year

    And much much more! 

    A DAY IN THE LIFE OF A BARTENDER AT OUR HOTEL 

    What you'll be doing...

    • Lead the day-to-day operation of all Back of House areas, ensuring goods receiving, storage facilities, cellars and waste areas are organised, efficient and maintained to exceptional standards.
    • Oversee all deliveries, ensuring goods are received, checked, recorded and stored correctly in line with company procedures, brand standards and relevant legislation.
    • Take ownership of inventory and stock control, ensuring operating equipment, chemicals, cleaning materials and consumables are appropriately stocked and readily available to support the hotel's operations.
    • Manage stock rotation, storage and distribution processes to minimise waste, maintain quality and ensure products are efficiently available to the relevant departments.
    • Take overall responsibility for Health & Safety compliance across all Back of House operations, ensuring compliance with Food Safety, HACCP, COSHH and all relevant legislation.
    • Manage the ordering, storage and safe use of chemicals and cleaning products, ensuring all procedures are followed correctly.
    • Conduct regular departmental audits, identify areas for improvement and implement corrective actions to maintain high operational and compliance standards.
    • Work closely with the Maintenance team to ensure Back of House equipment and facilities are maintained in safe and effective working order.
    • Manage stock takes and investigate any variances, putting effective controls in place to minimise waste, loss and unnecessary expenditure.
    • Raise purchase orders and manage goods received documentation in partnership with the Finance team, ensuring accurate records and effective cost control.
    • Build strong working relationships with suppliers and internal departments, ensuring quality, consistency and value across all goods and services.
    • Work collaboratively with Food & Beverage, Finance, Maintenance and Housekeeping teams to ensure the smooth flow of goods, equipment and services throughout the hotel.
    • Maintain the cleanliness, organisation and presentation of all Back of House areas, ensuring they consistently meet the high standards expected within a Luxury Collection hotel.
    • Identify opportunities to improve operational efficiency, reduce waste and support the Director of Food & Beverage in achieving departmental and business KPIs.
    • Maintain a visible and hands-on presence within the operation, providing strong leadership and ensuring exceptional standards are achieved every day.

    WHAT WE NEED FROM YOU

    • Experience in a Back of House, stores, inventory, goods receiving or operational management role within a hotel, hospitality or fast-paced environment.
    • A strong understanding of inventory management, stock control, purchasing and goods receiving procedures.
    • Good knowledge of Food Safety, HACCP, COSHH and Health & Safety requirements.
    • Excellent organisational and planning skills, with exceptional attention to detail.
    • Strong leadership skills and the ability to work collaboratively with multiple departments.
    • Confidence in managing stock takes, investigating variances and identifying opportunities to improve cost control and operational efficiency.
    • Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues and suppliers.
    • Confidence using Microsoft Office and inventory or procurement systems. Experience using Procure Wizard would be an advantage.
    • A proactive, hands-on approach and a genuine passion for maintaining exceptional operational standards.
    • Experience within a luxury hotel or fast-paced restaurant environment would be advantageous.
    • A Level 3 Food Safety qualification would be desirable.
  • This role is based on a flexible shift pattern, including evenings, weekends and bank holidays, in line with business needs. As our Back of House Manager, you will be expected to maintain a visible presence within the operation and lead from the front to ensure exceptional standards are always achieved.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know. 


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