Night Team Member ***luxury hotel in London***

Incredible benefits

We are seeking a proactive Night Team Member to join our wonderful team. In this role, you will have dual responsibilities across Reception and Food & Beverage, ensuring a seamless experience for our guests during the night shift. You will also occasionally cover day shifts, providing flexibility and support to the team. We are looking for someone with previous hotel or customer service experience with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. 

Location: The Egerton House Hotel, Knightsbridge 

Employment type: Full-time 

Working pattern: Shift work 5 days on 2 days off 

Salary: £25,397 per annum + service charge 

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Egerton House Hotel part of Red Carnation Hotels, is a luxury five star town house hotel with 28 bedrooms and suites. The drawing room is where the fabulous range of Afternoon Teas are served and the intimate bar is world famous for its Martini cocktails. Located in one of London's most prestigious areas on a quiet tree-lined street in the heart of fashionable Knightsbridge, within walking distance of Harrod’s and the V&A Museum the Egerton House Hotel is know for it's Pet Afternoon Tea.  

Key Responsibilities of a Night Team Member:

• Greet guests with warmth and professionalism, managing check-ins and check-outs efficiently.

• Handle guest requests and enquiries, creating memorable and personalised experiences.
• Maintain guest accounts, perform administrative tasks, and ensure the reception area is always immaculate.
• Support both Reception and Food & Beverage operations, including covering day shifts when needed.
• Provide exceptional food and beverage service to guests throughout the night, including taking and serving orders.
• Assist with the setup and closing of bar and restaurant areas, ensuring all spaces are clean and organised.

What's in it for you? 

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Professional, award winning learning and development opportunities from day one. 
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK

Night Team Member ***luxury hotel in London***

Incredible benefits

We are seeking a proactive Night Team Member to join our wonderful team. In this role, you will have dual responsibilities across Reception and Food & Beverage, ensuring a seamless experience for our guests during the night shift. You will also occasionally cover day shifts, providing flexibility and support to the team. We are looking for someone with previous hotel or customer service experience with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. 

Location: The Egerton House Hotel, Knightsbridge 

Employment type: Full-time 

Working pattern: Shift work 5 days on 2 days off 

Salary: £25,397 per annum + service charge 

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Egerton House Hotel part of Red Carnation Hotels, is a luxury five star town house hotel with 28 bedrooms and suites. The drawing room is where the fabulous range of Afternoon Teas are served and the intimate bar is world famous for its Martini cocktails. Located in one of London's most prestigious areas on a quiet tree-lined street in the heart of fashionable Knightsbridge, within walking distance of Harrod’s and the V&A Museum the Egerton House Hotel is know for it's Pet Afternoon Tea.  

Key Responsibilities of a Night Team Member:

• Greet guests with warmth and professionalism, managing check-ins and check-outs efficiently.

• Handle guest requests and enquiries, creating memorable and personalised experiences.
• Maintain guest accounts, perform administrative tasks, and ensure the reception area is always immaculate.
• Support both Reception and Food & Beverage operations, including covering day shifts when needed.
• Provide exceptional food and beverage service to guests throughout the night, including taking and serving orders.
• Assist with the setup and closing of bar and restaurant areas, ensuring all spaces are clean and organised.

What's in it for you? 

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Professional, award winning learning and development opportunities from day one. 
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK