Front Office Host / Receptionist - The Fife Arms Hotel, Braemar

Join one of Scotland’s most celebrated luxury hotels.

The award‑winning Fife Arms—a 5‑star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Employer of the Year at the Aberdeen City & Shire Thistle Awards—is looking for a warm, polished and guest‑focused Front Office Host / Receptionist to join our exceptional team.

About the Role

As a Front Office Host, you’ll be the welcoming face of the Fife Arms, ensuring every guest enjoys a seamless and memorable stay. You’ll be part of a creative, high‑performing team that takes pride in exceptional service and genuine hospitality.

Your responsibilities include:

• Delivering an outstanding guest journey from check‑in to check‑out
• Communicating clearly and professionally with guests and colleagues
• Bringing confidence, personality and warmth to every interaction
• Creating a homely, welcoming atmosphere throughout the hotel
• Identifying sales opportunities and making personalised recommendations to enhance each guest’s stay

About You

We’re looking for someone who is passionate about hospitality and eager to grow within a world‑class environment.

You will bring:

• Experience in a similar role within a luxury or 5‑star setting - having worked with LQA / Forbes standards is an advantage
• A positive attitude and strong willingness to learn
• Excellent communication, organisation, and emotional intelligence
• The ability to remain calm and composed during busy moments
• A genuine commitment to delivering exceptional guest experiences

What’s in It for You

Working at the Fife Arms means becoming part of the Artfarm team, with opportunities to grow your career in remarkable places around the world.

You’ll enjoy:

• The chance to live and work in one of the Sunday Times’ Best Places to Live
• Competitive salary plus excellent TRONC and service charge, currently estimated at £3,500 per annum
• High‑quality staff accommodation for those relocating to Scotland
• 30 days’ holiday
• A complimentary annual guest experience for you and a guest
• Enhanced pension scheme
• Discounted memberships for gym and golf—including access to Scotland’s only PT pod
• Generous Artfarm‑wide discounts across Somerset, the Highlands, London, LA, New York, Washington DC, and Menorca
• Life assurance
• Health benefits including a health cash plan
• Employee Assistance Programme
• Tailored career development aligned with your personal goals

About Artfarm & The Fife Arms

Artfarm is an independent hospitality company founded by Iwan and Manuela Wirth, known for transforming unique locations into cultural and culinary destinations. Its portfolio includes the Fife Arms in Braemar, the Fish Shop restaurant in Ballater, hotels Chesa Marchetta and Castell in Switzerland, as well as food & beverage outlets in London, Somerset, New York, Los Angeles, Washington DC and Menorca.

Located in the heart of Braemar, the Fife Arms features 47 individually designed bedrooms inspired by local history, characters, and landscapes. Guests can unwind at the serene Albamhor Spa and explore extraordinary dining and drinking experiences including the Clunie Dining Room, The Flying Stag, Bertie’s Whisky Bar, Elsa’s Cocktail Bar, and our cosy Drawing Room.

Front Office Host / Receptionist - The Fife Arms Hotel, Braemar

Join one of Scotland’s most celebrated luxury hotels.

The award‑winning Fife Arms—a 5‑star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Employer of the Year at the Aberdeen City & Shire Thistle Awards—is looking for a warm, polished and guest‑focused Front Office Host / Receptionist to join our exceptional team.

About the Role

As a Front Office Host, you’ll be the welcoming face of the Fife Arms, ensuring every guest enjoys a seamless and memorable stay. You’ll be part of a creative, high‑performing team that takes pride in exceptional service and genuine hospitality.

Your responsibilities include:

• Delivering an outstanding guest journey from check‑in to check‑out
• Communicating clearly and professionally with guests and colleagues
• Bringing confidence, personality and warmth to every interaction
• Creating a homely, welcoming atmosphere throughout the hotel
• Identifying sales opportunities and making personalised recommendations to enhance each guest’s stay

About You

We’re looking for someone who is passionate about hospitality and eager to grow within a world‑class environment.

You will bring:

• Experience in a similar role within a luxury or 5‑star setting - having worked with LQA / Forbes standards is an advantage
• A positive attitude and strong willingness to learn
• Excellent communication, organisation, and emotional intelligence
• The ability to remain calm and composed during busy moments
• A genuine commitment to delivering exceptional guest experiences

What’s in It for You

Working at the Fife Arms means becoming part of the Artfarm team, with opportunities to grow your career in remarkable places around the world.

You’ll enjoy:

• The chance to live and work in one of the Sunday Times’ Best Places to Live
• Competitive salary plus excellent TRONC and service charge, currently estimated at £3,500 per annum
• High‑quality staff accommodation for those relocating to Scotland
• 30 days’ holiday
• A complimentary annual guest experience for you and a guest
• Enhanced pension scheme
• Discounted memberships for gym and golf—including access to Scotland’s only PT pod
• Generous Artfarm‑wide discounts across Somerset, the Highlands, London, LA, New York, Washington DC, and Menorca
• Life assurance
• Health benefits including a health cash plan
• Employee Assistance Programme
• Tailored career development aligned with your personal goals

About Artfarm & The Fife Arms

Artfarm is an independent hospitality company founded by Iwan and Manuela Wirth, known for transforming unique locations into cultural and culinary destinations. Its portfolio includes the Fife Arms in Braemar, the Fish Shop restaurant in Ballater, hotels Chesa Marchetta and Castell in Switzerland, as well as food & beverage outlets in London, Somerset, New York, Los Angeles, Washington DC and Menorca.

Located in the heart of Braemar, the Fife Arms features 47 individually designed bedrooms inspired by local history, characters, and landscapes. Guests can unwind at the serene Albamhor Spa and explore extraordinary dining and drinking experiences including the Clunie Dining Room, The Flying Stag, Bertie’s Whisky Bar, Elsa’s Cocktail Bar, and our cosy Drawing Room.