Join us as a Restaurant Supervisor in The Grill at The Dorchester, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry. When you join us as a Restaurant Supervisor in The Grill at The Dorchester, you will have a unique opportunity to excel in your field. 

You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll do 

As a Restaurant Supervisor at The Grill, you will take a leading role in orchestrating the daily rhythm of one of London’s most iconic dining destinations. You will be a motivating presence on the floor, guiding your team to deliver consistently exceptional service while supporting the Restaurant Manager with the operational and administrative responsibilities that keep service running seamlessly. In this role, you will:

• Lead and supervise the Waiters and Head Waiters throughout service, offering hands-on support, feedback, and guidance to ensure high standards of hospitality and professionalism.

• Prepare and deliver pre-service briefings, ensuring the team is aligned with daily priorities, guest profiles, and service expectations.

• Oversee your own section, managing guest interactions from welcome through to farewell, while ensuring orders are taken and delivered with elegance and efficiency.

• Support in opening and closing procedures, including setting the dining room, completing reports, and overseeing cleanliness and readiness.

• Handle cashing up, administrative tasks, and assist the Restaurant Manager with reporting and scheduling when required.

• Take initiative in responding to guest special requests, feedback, or service challenges, showing composure, creativity, and dedication to excellence.

• Collaborate with the kitchen, sommelier team, and restaurant leadership to ensure synchronised service and guest satisfaction throughout the dining journey.

You will be part of a team that embodies refinement, confidence, and heritage, bringing warmth and precision to every table and every moment of service.

What you'll bring 

Essential Skills and Experience

• Previous experience in a fine dining restaurant or luxury hospitality setting.

• Natural ability to lead, motivate, and develop a service team with professionalism and poise.

• Understanding of restaurant systems, including order taking, POS operation, and guest handling.

• High standards of personal grooming and professional communication, with a guest-first mindset.

• Fluent in English, with excellent verbal and written communication skills.

Preferred Skills and Experiences 

• Experience in supporting restaurant administration, such as scheduling, reporting, and cash handling.

• Knowledge of wine and beverage service, with a passion for food culture and guest experience.

• Confidence in guiding teams through pre-service briefings, service sequences, and performance expectations.

• A calm and diplomatic approach to resolving service issues, guest feedback, or operational challenges.

Join us as a Restaurant Supervisor in The Grill at The Dorchester, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry. When you join us as a Restaurant Supervisor in The Grill at The Dorchester, you will have a unique opportunity to excel in your field. 

You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll do 

As a Restaurant Supervisor at The Grill, you will take a leading role in orchestrating the daily rhythm of one of London’s most iconic dining destinations. You will be a motivating presence on the floor, guiding your team to deliver consistently exceptional service while supporting the Restaurant Manager with the operational and administrative responsibilities that keep service running seamlessly. In this role, you will:

• Lead and supervise the Waiters and Head Waiters throughout service, offering hands-on support, feedback, and guidance to ensure high standards of hospitality and professionalism.

• Prepare and deliver pre-service briefings, ensuring the team is aligned with daily priorities, guest profiles, and service expectations.

• Oversee your own section, managing guest interactions from welcome through to farewell, while ensuring orders are taken and delivered with elegance and efficiency.

• Support in opening and closing procedures, including setting the dining room, completing reports, and overseeing cleanliness and readiness.

• Handle cashing up, administrative tasks, and assist the Restaurant Manager with reporting and scheduling when required.

• Take initiative in responding to guest special requests, feedback, or service challenges, showing composure, creativity, and dedication to excellence.

• Collaborate with the kitchen, sommelier team, and restaurant leadership to ensure synchronised service and guest satisfaction throughout the dining journey.

You will be part of a team that embodies refinement, confidence, and heritage, bringing warmth and precision to every table and every moment of service.

What you'll bring 

Essential Skills and Experience

• Previous experience in a fine dining restaurant or luxury hospitality setting.

• Natural ability to lead, motivate, and develop a service team with professionalism and poise.

• Understanding of restaurant systems, including order taking, POS operation, and guest handling.

• High standards of personal grooming and professional communication, with a guest-first mindset.

• Fluent in English, with excellent verbal and written communication skills.

Preferred Skills and Experiences 

• Experience in supporting restaurant administration, such as scheduling, reporting, and cash handling.

• Knowledge of wine and beverage service, with a passion for food culture and guest experience.

• Confidence in guiding teams through pre-service briefings, service sequences, and performance expectations.

• A calm and diplomatic approach to resolving service issues, guest feedback, or operational challenges.