Hotel Receptionist 

Location: The Harper Hotel, North St, Langham, Holt NR25 7DH

 About Us:

Experience the magic of The Harper Hotel and become part of our award - winning team, where excellence is not just a standard, but a way of life. Nestled in the heart of the Norfolk Coast, our boutique hotel prides itself on delivering exceptional service in an atmosphere that feels like home. From our meticulously curated menu offerings to our personalised guest experiences, we are committed to surpassing expectations at every opportunity.

Job Description:

 Embark on a rewarding journey and join the adventure at The Harper Hotel as a Hotel Receptionist! Get ready to dive into a world where innovation meets hospitality. As the welcoming face of our award-winning boutique hotel, you will play a pivotal role in creating memorable moments for our guests, all while championing sustainable practices and leveraging cutting-edge platforms and software.

With our supportive team culture and vibrant atmosphere, every shift promises excitement, fulfilment and a chance to make a real difference. If you are ready to be part of something where passion meets purpose, we can’t wait to welcome you aboard!

 What You’ll Do:

•   Serve as the first point of contact for guests, providing a warm and friendly welcome upon arrival.
•   Handle guest check-ins and check-outs efficiently, ensuring a seamless experience.
•   Assist guests with inquiries and requests, providing knowledgeable and personalised assistance.
•   Manage phone calls, emails and other correspondence in a professional and warm manner.
•   Maintain a tidy and organised reception area, creating a welcoming environment.
•   Perform administrative tasks, such as processing payments and managing reservations, with attention to detail and accuracy.

What We’re Looking For:

•    A passion for hospitality and a knack for creating memorable experiences that leave gusts smiling from ear-to-ear.
•    Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
•    Strong organisational and multitasking abilities, with the ability to prioritise task effectively.
•    Impeccable grooming and professional appearance that reflects our hotel’s style.
•    Previous experience in a customer-facing role is preferred but not required- we’re more interested in your passion and potential.
•    Flexibility to work various shifts, including evenings, weekend and holidays

 Why Join Us:

•    Opportunity to work in an award-winning boutique hotel known for its unique style and personalised service.
•    Dynamic and supportive environment where individuality is celebrated, and every team member is valued.
•    Ongoing opportunity for growth and learning, with access to training programs and development opportunities.
•    Competitive pay packages and opportunities for career advancement within our growing company.
•    Employee discounts on accommodation, dining and spa services, allowing you to experience the magic of our hotel first-hand.
•    Be part of a company that promotes work-life balance and encourages you to prioritise your health and wellness.

If you are ready to bring your passion for people and hospitality and your unique spark to our team, we’d love to hear from you!

Full time available

Hourly rate 

£12.50 - £13.50

 Hotel Receptionist 

Location: The Harper Hotel, North St, Langham, Holt NR25 7DH

 About Us:

Experience the magic of The Harper Hotel and become part of our award - winning team, where excellence is not just a standard, but a way of life. Nestled in the heart of the Norfolk Coast, our boutique hotel prides itself on delivering exceptional service in an atmosphere that feels like home. From our meticulously curated menu offerings to our personalised guest experiences, we are committed to surpassing expectations at every opportunity.

Job Description:

 Embark on a rewarding journey and join the adventure at The Harper Hotel as a Hotel Receptionist! Get ready to dive into a world where innovation meets hospitality. As the welcoming face of our award-winning boutique hotel, you will play a pivotal role in creating memorable moments for our guests, all while championing sustainable practices and leveraging cutting-edge platforms and software.

With our supportive team culture and vibrant atmosphere, every shift promises excitement, fulfilment and a chance to make a real difference. If you are ready to be part of something where passion meets purpose, we can’t wait to welcome you aboard!

 What You’ll Do:

•   Serve as the first point of contact for guests, providing a warm and friendly welcome upon arrival.
•   Handle guest check-ins and check-outs efficiently, ensuring a seamless experience.
•   Assist guests with inquiries and requests, providing knowledgeable and personalised assistance.
•   Manage phone calls, emails and other correspondence in a professional and warm manner.
•   Maintain a tidy and organised reception area, creating a welcoming environment.
•   Perform administrative tasks, such as processing payments and managing reservations, with attention to detail and accuracy.

What We’re Looking For:

•    A passion for hospitality and a knack for creating memorable experiences that leave gusts smiling from ear-to-ear.
•    Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
•    Strong organisational and multitasking abilities, with the ability to prioritise task effectively.
•    Impeccable grooming and professional appearance that reflects our hotel’s style.
•    Previous experience in a customer-facing role is preferred but not required- we’re more interested in your passion and potential.
•    Flexibility to work various shifts, including evenings, weekend and holidays

 Why Join Us:

•    Opportunity to work in an award-winning boutique hotel known for its unique style and personalised service.
•    Dynamic and supportive environment where individuality is celebrated, and every team member is valued.
•    Ongoing opportunity for growth and learning, with access to training programs and development opportunities.
•    Competitive pay packages and opportunities for career advancement within our growing company.
•    Employee discounts on accommodation, dining and spa services, allowing you to experience the magic of our hotel first-hand.
•    Be part of a company that promotes work-life balance and encourages you to prioritise your health and wellness.

If you are ready to bring your passion for people and hospitality and your unique spark to our team, we’d love to hear from you!

Full time available

Hourly rate 

£12.50 - £13.50