Employee Records
Maitre d'
The Hart
Full Time
2 Years Experience
Coins Icon Up to £20 / Hour
Maitre d'
The Hart

Full Time
2 Years Experience
Coins Icon Up to £20 / Hour
Skills
Fine Dining Experience
customer service
Description

We are seeking an experienced, charismatic, and service-obsessed Maître D’ to lead our front-door experience and be the face of this exciting new opening, The Hart.

This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service. 

  • Salary -£14 per hour + tips (potential to earn an extra £6 per hour)

What's in it for you as a Maître D’ at The Hart:

  •  50% off food and drink in our pubs for a table of up to 4 people 
  •  Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips  weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
  • 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. 
  • Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, On us!
  • Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. 
  • Earn more with our employee referral scheme. 
  • Delicious staff meals on shift.
  • Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing as a Maître D’ at The Hart:  

  As Maître D’ at The Hart, you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest. You'll thrive on connection, handle high-energy service periods with grace, and keep a cool head when the dining room is buzzing.  

  •  Act as the face of the venue, warmly greeting and seating guests with professionalism and flair .
  • Handle guest enquiries and complaints with discretion, empathy, and swift resolution.
  • Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment. manage waitlists during peak times and manage expectations by keeping guests informed of wait times. 
  • Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests. 

About you, our new Maître D’ at The Hart: 

  • Previous experience in a senior host or Maître D’ role in a premium or high-volume venue  
  • Genuinely passionate about people, food, and hospitality
  • Excellent communication and interpersonal skills. 
  • Highly organised with a natural ability to multitask under pressure  
  • Ability to work effectively in a fast-paced environment. 
  • A passion for delivering exceptional customer service and creating a positive experience for guests.  
  • Flexible with evening and weekend availability  
Ready to lead the welcome at our newest venue? Apply now and we'll take it from there 

#Frontofhouse  #Marylebone #Hospitalityjobs #Jobsinlondon #Thehart

We are seeking an experienced, charismatic, and service-obsessed Maître D’ to lead our front-door experience and be the face of this exciting new opening, The Hart.

This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service. 

  • Salary -£14 per hour + tips (potential to earn an extra £6 per hour)

What's in it for you as a Maître D’ at The Hart:

  •  50% off food and drink in our pubs for a table of up to 4 people 
  •  Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips  weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
  • 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. 
  • Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, On us!
  • Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. 
  • Earn more with our employee referral scheme. 
  • Delicious staff meals on shift.
  • Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing as a Maître D’ at The Hart:  

  As Maître D’ at The Hart, you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest. You'll thrive on connection, handle high-energy service periods with grace, and keep a cool head when the dining room is buzzing.  

  •  Act as the face of the venue, warmly greeting and seating guests with professionalism and flair .
  • Handle guest enquiries and complaints with discretion, empathy, and swift resolution.
  • Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment. manage waitlists during peak times and manage expectations by keeping guests informed of wait times. 
  • Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests. 

About you, our new Maître D’ at The Hart: 

  • Previous experience in a senior host or Maître D’ role in a premium or high-volume venue  
  • Genuinely passionate about people, food, and hospitality
  • Excellent communication and interpersonal skills. 
  • Highly organised with a natural ability to multitask under pressure  
  • Ability to work effectively in a fast-paced environment. 
  • A passion for delivering exceptional customer service and creating a positive experience for guests.  
  • Flexible with evening and weekend availability  
Ready to lead the welcome at our newest venue? Apply now and we'll take it from there 

#Frontofhouse  #Marylebone #Hospitalityjobs #Jobsinlondon #Thehart
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