Employee Records
General Manager
The Hartley Arms
Full Time
2 Years Experience
Coins Icon £30000 / Year
General Manager
The Hartley Arms

Full Time
2 Years Experience
Coins Icon £30000 / Year
Skills
Inventory Management
Basic Beers/Spirits Knowledge
Fine Dining Experience
POS Systems
Food Safety
Safe Food Handling
Description

WINNER OF BEST PUB IN BERKSHIRE 2022 And AA Rosette Award Winning 2023

Set in the heart of Donnington Village, Newbury, The Hartley Arms is a beautifully appointed, cosy restaurant with a regularly changing menu that is dictated by the seasons. The restaurant is a snug, contemporary space with 36 covers per  restaurant service (lunch and dinner, Wednesday - Sunday only) where guests enjoy thoughtfully prepared meals using fresh and local produce and a wide range of drinks including beers from local breweries, hand selected European wines as well as an extensive cocktail menu.

Behind the pub, there is a beautifully decorated courtyard with an Honesty Café tucked in the corner, serving coffee, tea, cakes, lunch and bread from Wednesday to Sunday (as of current passing trade) . Meals can be ordered from either the pub or café and enjoyed in the courtyard.

Hartley Arms has been awarded one AA rosette from the AA Rosette Award Scheme in recognition of its high quality food and culinary excellence - placing it amongst 10% of the best in the country and being one of only 3 within the Newbury area.

It means they have achieved standards that stand out in the local area, featuring food prepared with care, understanding and skill using good quality ingredients.This accolade is testament to the hard work and dedication shown by the superb Hartley Arms team


About us as a entire Company

Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!)


Honesty Group at the Hartley Arms: Pub and Restaurant


General Purpose 

To manage the day-to-day running of the pub/ coffee shop, ensuring appropriate staffing levels on each service, interacting with the customers to promote Honesty and delivering excellent levels of service.


Tronc Tips weekly - £350.00 to £500.00 (great benefit of working with a small team)


In return for your hard work, we offer: 

- Secure employment contracts 

- Wages which keep up with the Real Living Wage

- Full training and opportunity to develop within the business

- Tronc Tips (cash and card tips split)

- Free meal on duty

- 20% off all products across all Honesty Group sites 

- Employee Wellness Programme for 2023, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group

- 12 month performance salary review


MAIN AREAS OF RESPONSIBILITY

  • To manage the forecasting of the pub’s operation (planning the FoH Shifts, restaurant, bar and coffee shop):

    • Based on bookings

    • General forecasting

    • Events


  • Financial and Operational requirements:

  • To set operating goals and objectives

  • Prepare and implement standard operating procedures

  • To ensure cash management procedures are completed accurately

  • Set and monitor budgets 

  • Analyse budget variances and take corrective actions

  • Implement and oversee cost saving measures

  • Plan and monitor restaurant sales and revenue

  • Prepare and analyse management reports

  • Determine and execute operating improvements

  • To identify and evaluate competitors

  • Keep current with trends in the restaurant industry

  • Negotiate purchase prices and develop preferred suppliers

  • Ordering and storing of chemicals for FOH and BOH

  • To organise the bar resources:

    • Purchases and deliveries (suppliers)

    • Stock control (purchases)

    • Liaise with head chef for any dry orders for bar


  • To manage the FoH team, including:

    • Rotas and shift patterns;

    • Holiday management;

    • Disciplinary and grievance procedures;

    • Continuous training and development.

    • Leadership of FOH Supervisors

    • Ensure cleaning of all of the premises is carried out daily and weekly checks


  • To produce a monthly report (KPI’s), and attend manager’s meetings:

    • Informing Senior management of covers, reservations and customer satisfaction

  • To liaise with the Head Chef and the Kitchen team, ensuring:

    • New menu is passed onto marketing for design and print

    • Analyse food and beverage costs and assign menu prices given by head chef

    • Management of Events and Large bookings;

    • FoH training and development in regards to menu


  • To implement and maintain H&S and Fire Evacuation procedures.

  • To ensure preventative maintenance is carried out, and that all the issues (breakages, repairs, etc) are fixed in a timely manner


SKILLS AND RESPONSIBILITY

  • Availability to work on a rota basis (5 days out of 7, including weekends and bank holidays)

  • Availability to work through 2 different shifts (11:30-23:00) main shift
    - 08:00-16:00  (cover coffee shop if cover cannot be found)

  • Interest in food and beverage products (full training is provided as it is necessary that the team knows the product range, menus, etc)


KEY COMPETENCES

  • Team Player 

  • Above and beyond customer service

  • Computer literate (experience on EXCEL, WORD, Email and Internet) 

  • Previous experience in working in a pubs/ restaurants

  • Able/Interested in working in a fast paced environment where quality, standards and customer’s satisfaction are priorities.

  • Key leadership skills around people management and delegation thereof

  • Motivation to progress the business


JOB BENEFITS

  • Permanent support from Senior Management and Honesty Group General Manager


WHO SHOULD APPLY (the right candidate will have)

  • Have previous experience in running a restaurant/f&b outlet

  • Essential to have General Management or Management experience in Food/Hospitality Industry

  • Have a passion for the food industry

  • A desire to provide great customer service 

 

WINNER OF BEST PUB IN BERKSHIRE 2022 And AA Rosette Award Winning 2023

Set in the heart of Donnington Village, Newbury, The Hartley Arms is a beautifully appointed, cosy restaurant with a regularly changing menu that is dictated by the seasons. The restaurant is a snug, contemporary space with 36 covers per  restaurant service (lunch and dinner, Wednesday - Sunday only) where guests enjoy thoughtfully prepared meals using fresh and local produce and a wide range of drinks including beers from local breweries, hand selected European wines as well as an extensive cocktail menu.

Behind the pub, there is a beautifully decorated courtyard with an Honesty Café tucked in the corner, serving coffee, tea, cakes, lunch and bread from Wednesday to Sunday (as of current passing trade) . Meals can be ordered from either the pub or café and enjoyed in the courtyard.

Hartley Arms has been awarded one AA rosette from the AA Rosette Award Scheme in recognition of its high quality food and culinary excellence - placing it amongst 10% of the best in the country and being one of only 3 within the Newbury area.

It means they have achieved standards that stand out in the local area, featuring food prepared with care, understanding and skill using good quality ingredients.This accolade is testament to the hard work and dedication shown by the superb Hartley Arms team


About us as a entire Company

Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!)


Honesty Group at the Hartley Arms: Pub and Restaurant


General Purpose 

To manage the day-to-day running of the pub/ coffee shop, ensuring appropriate staffing levels on each service, interacting with the customers to promote Honesty and delivering excellent levels of service.


Tronc Tips weekly - £350.00 to £500.00 (great benefit of working with a small team)


In return for your hard work, we offer: 

- Secure employment contracts 

- Wages which keep up with the Real Living Wage

- Full training and opportunity to develop within the business

- Tronc Tips (cash and card tips split)

- Free meal on duty

- 20% off all products across all Honesty Group sites 

- Employee Wellness Programme for 2023, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group

- 12 month performance salary review


MAIN AREAS OF RESPONSIBILITY

  • To manage the forecasting of the pub’s operation (planning the FoH Shifts, restaurant, bar and coffee shop):

    • Based on bookings

    • General forecasting

    • Events


  • Financial and Operational requirements:

  • To set operating goals and objectives

  • Prepare and implement standard operating procedures

  • To ensure cash management procedures are completed accurately

  • Set and monitor budgets 

  • Analyse budget variances and take corrective actions

  • Implement and oversee cost saving measures

  • Plan and monitor restaurant sales and revenue

  • Prepare and analyse management reports

  • Determine and execute operating improvements

  • To identify and evaluate competitors

  • Keep current with trends in the restaurant industry

  • Negotiate purchase prices and develop preferred suppliers

  • Ordering and storing of chemicals for FOH and BOH

  • To organise the bar resources:

    • Purchases and deliveries (suppliers)

    • Stock control (purchases)

    • Liaise with head chef for any dry orders for bar


  • To manage the FoH team, including:

    • Rotas and shift patterns;

    • Holiday management;

    • Disciplinary and grievance procedures;

    • Continuous training and development.

    • Leadership of FOH Supervisors

    • Ensure cleaning of all of the premises is carried out daily and weekly checks


  • To produce a monthly report (KPI’s), and attend manager’s meetings:

    • Informing Senior management of covers, reservations and customer satisfaction

  • To liaise with the Head Chef and the Kitchen team, ensuring:

    • New menu is passed onto marketing for design and print

    • Analyse food and beverage costs and assign menu prices given by head chef

    • Management of Events and Large bookings;

    • FoH training and development in regards to menu


  • To implement and maintain H&S and Fire Evacuation procedures.

  • To ensure preventative maintenance is carried out, and that all the issues (breakages, repairs, etc) are fixed in a timely manner


SKILLS AND RESPONSIBILITY

  • Availability to work on a rota basis (5 days out of 7, including weekends and bank holidays)

  • Availability to work through 2 different shifts (11:30-23:00) main shift
    - 08:00-16:00  (cover coffee shop if cover cannot be found)

  • Interest in food and beverage products (full training is provided as it is necessary that the team knows the product range, menus, etc)


KEY COMPETENCES

  • Team Player 

  • Above and beyond customer service

  • Computer literate (experience on EXCEL, WORD, Email and Internet) 

  • Previous experience in working in a pubs/ restaurants

  • Able/Interested in working in a fast paced environment where quality, standards and customer’s satisfaction are priorities.

  • Key leadership skills around people management and delegation thereof

  • Motivation to progress the business


JOB BENEFITS

  • Permanent support from Senior Management and Honesty Group General Manager


WHO SHOULD APPLY (the right candidate will have)

  • Have previous experience in running a restaurant/f&b outlet

  • Essential to have General Management or Management experience in Food/Hospitality Industry

  • Have a passion for the food industry

  • A desire to provide great customer service 

 

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