Employee Records
Assistant Manager
The Lanes Bristol
Full Time
2 Years Experience
Coins Icon Up to £14.25 / Hour
Assistant Manager
The Lanes Bristol

Full Time
2 Years Experience
Coins Icon Up to £14.25 / Hour
Skills
POS Systems
Fast-Paced Experience
Fluent in English
Basic Knowledge of Wines
Basic Beers/Spirits Knowledge
Description

We are looking for a proactive and hands-on Assistant Manager to support the day-to-day running of The Lanes, a vibrant multi-activity venue combining bowling, karaoke, live gigs, bar service, and club nights. This role is ideal for someone who thrives in a fast-paced hospitality and events environment and is confident balancing front of house leadership with operational responsibilities.


Key Responsibilities:

Front of House & Customer Experience

  • Lead and support front-of-house service to ensure a high standard of customer experience
  • Act as a point of contact for customer queries, feedback, and issue resolution
  • Maintain a welcoming, energetic atmosphere across all areas of the venue

    Events, Gigs & Club Night Management

    • Oversee and manage live gigs, club nights, and events, ensuring smooth delivery
    • Coordinate with artists, DJs, promoters, and technical staff
    • Support basic stage/event setup and ensure readiness for performances
    • Monitor crowd control, safety, and overall atmosphere during busy events

      Operations & Maintenance

      • Assist the General Manager with daily operations and venue management
      • Support basic maintenance and troubleshooting across the venue
      • Learn and carry out minor repairs and upkeep of bowling lanes and karaoke systems (full training provided)

      Stock & Ordering

      • Manage stock levels, including bar supplies and operational materials
      • Place orders with suppliers and maintain accurate stock records
      • Conduct regular stock takes and minimise waste or loss

      Team Leadership

      • Supervise, train, and motivate front-of-house staff
      • Lead shifts, ensuring staff are organised, efficient, and delivering great service
      • Support recruitment and onboarding where required

      Health & Safety & Compliance

      • Ensure compliance with health & safety regulations and licensing laws
      • Maintain cleanliness and safety standards throughout the venue
      • Support safe delivery of live music events, including adherence to capacity and sound regulations

      What We’re Looking For:

      • Previous experience in a supervisory or assistant management role within hospitality, nightlife, or live events
      • Strong leadership and communication skills
      • A hands-on, problem-solving attitude
      • Ability to work late nights and weekends
      • Interest in live music, events, and entertainment venues is a plus
      • Willingness to learn technical aspects of bowling and karaoke systems

          What We Offer:

          • Competitive wage
          • Training and development opportunities
          • A fun, dynamic working environment
          • Staff perks and venue discounts

          We are looking for a proactive and hands-on Assistant Manager to support the day-to-day running of The Lanes, a vibrant multi-activity venue combining bowling, karaoke, live gigs, bar service, and club nights. This role is ideal for someone who thrives in a fast-paced hospitality and events environment and is confident balancing front of house leadership with operational responsibilities.


          Key Responsibilities:

          Front of House & Customer Experience

          • Lead and support front-of-house service to ensure a high standard of customer experience
          • Act as a point of contact for customer queries, feedback, and issue resolution
          • Maintain a welcoming, energetic atmosphere across all areas of the venue

            Events, Gigs & Club Night Management

            • Oversee and manage live gigs, club nights, and events, ensuring smooth delivery
            • Coordinate with artists, DJs, promoters, and technical staff
            • Support basic stage/event setup and ensure readiness for performances
            • Monitor crowd control, safety, and overall atmosphere during busy events

              Operations & Maintenance

              • Assist the General Manager with daily operations and venue management
              • Support basic maintenance and troubleshooting across the venue
              • Learn and carry out minor repairs and upkeep of bowling lanes and karaoke systems (full training provided)

              Stock & Ordering

              • Manage stock levels, including bar supplies and operational materials
              • Place orders with suppliers and maintain accurate stock records
              • Conduct regular stock takes and minimise waste or loss

              Team Leadership

              • Supervise, train, and motivate front-of-house staff
              • Lead shifts, ensuring staff are organised, efficient, and delivering great service
              • Support recruitment and onboarding where required

              Health & Safety & Compliance

              • Ensure compliance with health & safety regulations and licensing laws
              • Maintain cleanliness and safety standards throughout the venue
              • Support safe delivery of live music events, including adherence to capacity and sound regulations

              What We’re Looking For:

              • Previous experience in a supervisory or assistant management role within hospitality, nightlife, or live events
              • Strong leadership and communication skills
              • A hands-on, problem-solving attitude
              • Ability to work late nights and weekends
              • Interest in live music, events, and entertainment venues is a plus
              • Willingness to learn technical aspects of bowling and karaoke systems

                  What We Offer:

                  • Competitive wage
                  • Training and development opportunities
                  • A fun, dynamic working environment
                  • Staff perks and venue discounts
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