Receptionist ***luxury hotel in London***

Incredible benefits

We are looking for an enthusiastic Receptionist to join our family on a full time basis.  This position reports to the Reception Manager. 

Working pattern: 5 days per week / shift work 7am to 3:30pm / 2:30pm to 11:00pm.

Salary:  Up to £26k annually including service charge and incentives.  

We are looking for someone with previous hotel receptionist experience with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. 

As a Receptionist you will be:

• Checking in and out guests while delivering outstanding levels of service as per Forbes 5 star standards. 
• Managing requests and creating memorable experiences. 
• Compiling guests accounts and fulfilling administrative duties as well is ensuring the reception area is clean and tidy at all times.

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys.  We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions. 

The Milestone Hotel and Residences, part of the Red Carnation Hotel Collection, is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, Cheneston’s Restaurant (2 Rosettes) and unique Stables Bar. The hotel is renowned for delivering exceptional and attentive guest service. 

What's in it for you? 

• Professional, award winning training and development opportunities
• Recommend friend and family bonus scheme worth up to £600 
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets 
• Complimentary uniform and dry cleaning services 
• Holiday allowance increasing with length of service up to 25 days 
• Two paid volunteering days each year 
• Free access to Employee Assistance Programme 
• Hotel based recognition incentive (Employee of the month up to £200) 
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally 
• Staff Appreciation Party and other Employee Recognition Events

 Join us in this incredible new opportunity and apply now!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

Receptionist ***luxury hotel in London***

Incredible benefits

We are looking for an enthusiastic Receptionist to join our family on a full time basis.  This position reports to the Reception Manager. 

Working pattern: 5 days per week / shift work 7am to 3:30pm / 2:30pm to 11:00pm.

Salary:  Up to £26k annually including service charge and incentives.  

We are looking for someone with previous hotel receptionist experience with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. 

As a Receptionist you will be:

• Checking in and out guests while delivering outstanding levels of service as per Forbes 5 star standards. 
• Managing requests and creating memorable experiences. 
• Compiling guests accounts and fulfilling administrative duties as well is ensuring the reception area is clean and tidy at all times.

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys.  We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions. 

The Milestone Hotel and Residences, part of the Red Carnation Hotel Collection, is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, Cheneston’s Restaurant (2 Rosettes) and unique Stables Bar. The hotel is renowned for delivering exceptional and attentive guest service. 

What's in it for you? 

• Professional, award winning training and development opportunities
• Recommend friend and family bonus scheme worth up to £600 
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets 
• Complimentary uniform and dry cleaning services 
• Holiday allowance increasing with length of service up to 25 days 
• Two paid volunteering days each year 
• Free access to Employee Assistance Programme 
• Hotel based recognition incentive (Employee of the month up to £200) 
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally 
• Staff Appreciation Party and other Employee Recognition Events

 Join us in this incredible new opportunity and apply now!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.