We are currently recruiting for a Personal Assistant to join our team at the Milestone Hotel and Residences led by General Manager Andrew Pike, with 21 years of service, The Milestone is a family of passionate people, with a warm, inclusive ethos that embraces every aspect of our guests’ experiences.

Our team is deeply committed to giving the very best in all we do, and we are so proud to be a part of the family-owned and run Red Carnation Hotel Collection received the prestigious Forbes Five-Star rating.

This is an exciting opportunity to someone who is passionate, driven and focused on achieving optimum results with a proactive approach to their work.

Key responsibilities of the Personal Assistant will include:

• Providing professional, proactive, and confidential administrational support on a day-to-day basis to the General Manager and the small Executive team.
• Focus on guest communication, monitor guest satisfaction and reviews, respond to them in appropriate way
• Supporting People and Culture related elements for the hotel team of 70, helping ensure that our hotel and company policies are communicated and implemented.
• Support with handling enquiries ranging from professional meetings to private functions and weddings.

The ideal candidate for the Personal Assistant position should:

• Previous operational experience in five-star hotel or equivalent organisation offering a high level of guest care and communication
• Excellent written and verbal communication skills
• Self-Organised and comfortable to work on own initiative
• Excellent Administrative skills
• Positive can-do attitude

Benefits of the Personal Assistant position include:

• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• Holiday allowance increasing with length of service up to 25 days
• Two paid volunteering days each year
• Hotel based incentive schemes
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Employee Assistance Programme
• Regular performance reviews to ensure you receive on-going feedback to help you grow and develop in your role
• An exciting position within a hotel collection which has been recognised as an industry leader

The Red Carnation Hotel collection was officially recognised at Platinum standard Investors in People in 2020, the highest accolade it’s possible to reach - and we achieved this on a global basis.  This award recognises our commitment to all initiatives that are people and culture oriented, including career growth and opportunities for all, as well as our far-reaching commitment to sustainability, diversity and inclusivity. 

Additionally in 2020 we were recognised again with a Princess Royal Training Award for our hugely successful Management Programme, which has a prototypical track record in developing people and getting them “management ready” in both the company and sector.   We are truly proud to be awarded these two high profile accolades which are gloriously non-industry specific thereby pitching us against any business in any sector.  Our goal is to be an employer of choice for those willing to work hard, who are ambitious to find success and who are wishing to be rewarded well, paid fairly and treated as an individual within our family-owned and run atmosphere.

If this sounds like the Personal Assistant role is for you then please apply today!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

We are currently recruiting for a Personal Assistant to join our team at the Milestone Hotel and Residences led by General Manager Andrew Pike, with 21 years of service, The Milestone is a family of passionate people, with a warm, inclusive ethos that embraces every aspect of our guests’ experiences.

Our team is deeply committed to giving the very best in all we do, and we are so proud to be a part of the family-owned and run Red Carnation Hotel Collection received the prestigious Forbes Five-Star rating.

This is an exciting opportunity to someone who is passionate, driven and focused on achieving optimum results with a proactive approach to their work.

Key responsibilities of the Personal Assistant will include:

• Providing professional, proactive, and confidential administrational support on a day-to-day basis to the General Manager and the small Executive team.
• Focus on guest communication, monitor guest satisfaction and reviews, respond to them in appropriate way
• Supporting People and Culture related elements for the hotel team of 70, helping ensure that our hotel and company policies are communicated and implemented.
• Support with handling enquiries ranging from professional meetings to private functions and weddings.

The ideal candidate for the Personal Assistant position should:

• Previous operational experience in five-star hotel or equivalent organisation offering a high level of guest care and communication
• Excellent written and verbal communication skills
• Self-Organised and comfortable to work on own initiative
• Excellent Administrative skills
• Positive can-do attitude

Benefits of the Personal Assistant position include:

• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• Holiday allowance increasing with length of service up to 25 days
• Two paid volunteering days each year
• Hotel based incentive schemes
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Employee Assistance Programme
• Regular performance reviews to ensure you receive on-going feedback to help you grow and develop in your role
• An exciting position within a hotel collection which has been recognised as an industry leader

The Red Carnation Hotel collection was officially recognised at Platinum standard Investors in People in 2020, the highest accolade it’s possible to reach - and we achieved this on a global basis.  This award recognises our commitment to all initiatives that are people and culture oriented, including career growth and opportunities for all, as well as our far-reaching commitment to sustainability, diversity and inclusivity. 

Additionally in 2020 we were recognised again with a Princess Royal Training Award for our hugely successful Management Programme, which has a prototypical track record in developing people and getting them “management ready” in both the company and sector.   We are truly proud to be awarded these two high profile accolades which are gloriously non-industry specific thereby pitching us against any business in any sector.  Our goal is to be an employer of choice for those willing to work hard, who are ambitious to find success and who are wishing to be rewarded well, paid fairly and treated as an individual within our family-owned and run atmosphere.

If this sounds like the Personal Assistant role is for you then please apply today!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.