Deputy General Manager

The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.

Your role as Deputy General Manager:

- Overall management of the pub, restaurant and hotel in the absence of the Manager
- Maintain front of house standards and drive excellence in food, hotel, service and drink quality
- Adhere to all legislative requirements for people, safety, licensing and maintenance of records
- Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control
- Create and maintain a motivated team with excellent standards identifying talent and ensuring succession

What we are looking for:

- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.
- Energy and motivation to successfully lead and inspire your team
- Self-motivation with excellent organisational and communication skills
- Previous experience in a management or leadership role within the hospitality industry
- A passion for the industry and the challenges that come with it
- Energy and motivation to successfully lead and inspire your team

In return, we will provide you with a great package including:

• Competitive salary + optional LIVE IN
• 28 days holiday
• Pension & Life Assurance
• Retail and beer discounts
• 25% off dining in managed houses
• Fun culture surrounded by a supportive team

The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.

Your role as Deputy General Manager:

- Overall management of the pub, restaurant and hotel in the absence of the Manager
- Maintain front of house standards and drive excellence in food, hotel, service and drink quality
- Adhere to all legislative requirements for people, safety, licensing and maintenance of records
- Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control
- Create and maintain a motivated team with excellent standards identifying talent and ensuring succession

What we are looking for:

- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.
- Energy and motivation to successfully lead and inspire your team
- Self-motivation with excellent organisational and communication skills
- Previous experience in a management or leadership role within the hospitality industry
- A passion for the industry and the challenges that come with it
- Energy and motivation to successfully lead and inspire your team

In return, we will provide you with a great package including:

• Competitive salary + optional LIVE IN
• 28 days holiday
• Pension & Life Assurance
• Retail and beer discounts
• 25% off dining in managed houses
• Fun culture surrounded by a supportive team