The Old Government House Hotel in Guernsey, part of Red Carnation Hotel Collection, is recruiting for a passionate and friendly Reception Manager to join our Front Office Team. This is a fantastic opportunity for a candidate looking to develop their career to a Reception Manager level, leading a friendly team of receptionists.

The OGH, as affectionately known, is a stunning five-star property located in the heart of St. Peter Port with amazing views of the surrounding Channel Islands and France. This wonderful Hotel features 63 individually designed bedrooms and suites, an established bar, two restaurants, the Crown Club, and several function rooms where we are offering our guests a comfortable and welcoming atmosphere.

Key responsibilities of the Reception Manager will include:

• Ensuring and maintaining the consistency of standards on reception.
• Supervising and training the reception team in their roles.
• Compiling monthly reports.
• Supervising and controlling the banking and floats of the reception team.
• Duty Manager shifts including: key & cash handling, safety deposit boxes.
• Keeping all health, safety and cleanliness standards to the highest level.

The ideal candidate should:

• Have previous front office supervisory or managerial experience at a four- or five-star level.
• Have previous experience of leading a professional team to give outstanding service.
• Be confident with strong communication skills.
• Communicate effectively in English.
• Be immaculately presented.
• Be able to work well under pressure.
• Have a friendly, flexible, and professional attitude.

You need to be flexible to work different shifts, five days out of seven.

The Red Carnation Hotel Collection Benefits:

• Complimentary dry cleaning of business attire
• Complimentary meals on duty
• Discounted rates with Red Carnation Hotel Collection and The Travel Corporation
• Professional training and development opportunities
• Employee Assistance Programme

The Old Government House Hotel in Guernsey, part of Red Carnation Hotel Collection, is recruiting for a passionate and friendly Reception Manager to join our Front Office Team. This is a fantastic opportunity for a candidate looking to develop their career to a Reception Manager level, leading a friendly team of receptionists.

The OGH, as affectionately known, is a stunning five-star property located in the heart of St. Peter Port with amazing views of the surrounding Channel Islands and France. This wonderful Hotel features 63 individually designed bedrooms and suites, an established bar, two restaurants, the Crown Club, and several function rooms where we are offering our guests a comfortable and welcoming atmosphere.

Key responsibilities of the Reception Manager will include:

• Ensuring and maintaining the consistency of standards on reception.
• Supervising and training the reception team in their roles.
• Compiling monthly reports.
• Supervising and controlling the banking and floats of the reception team.
• Duty Manager shifts including: key & cash handling, safety deposit boxes.
• Keeping all health, safety and cleanliness standards to the highest level.

The ideal candidate should:

• Have previous front office supervisory or managerial experience at a four- or five-star level.
• Have previous experience of leading a professional team to give outstanding service.
• Be confident with strong communication skills.
• Communicate effectively in English.
• Be immaculately presented.
• Be able to work well under pressure.
• Have a friendly, flexible, and professional attitude.

You need to be flexible to work different shifts, five days out of seven.

The Red Carnation Hotel Collection Benefits:

• Complimentary dry cleaning of business attire
• Complimentary meals on duty
• Discounted rates with Red Carnation Hotel Collection and The Travel Corporation
• Professional training and development opportunities
• Employee Assistance Programme