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Learning and Development Manager
The Other House - People
Learning and Development Manager
The Other House - People
Full Time
3
Years
Experience
£50000 - £55000 / Year
Learning and Development Manager
The Other House - People
Full Time
3
Years
Experience
£50000 - £55000 / Year
Skills
Basic HR
learning
NLP
Hospitality Experience
Leadership & Coaching Experience
Basic Employement Law Knowledge
+2
Description
Be part of something extraordinary!
Welcome to The Other House, an unparalleled Residents Club in the heart of London that defies convention and sets new standards in hospitality. Our concept blends the comforts of home with the luxury of a hotel and the exclusivity of a private club, offering residents a dynamic fusion of living, leisure, and unparalleled service.
Picture exquisitely designed club flats, vibrant public spaces offering an informal street café and destination cocktail bar with access to an exclusive club with private lounges, a top-tier gym, spa, and wellness facilities. Whether you're staying for a day, a week, a month, or longer, The Other House promises to be somewhere you can unwind, work, or socialise at your leisure.
Embodying the finest of British design and committed to sustainability and cutting-edge technology, The Other House isn't just a concept; it's a lifestyle embraced in every detail providing experiences to remember. With our innovative app, residents can enjoy seamless control over the way they run their life from automated check-in to monitoring energy usage, ensuring convenience and elevated living.
As we expand from our acclaimed South Kensington property to Covent Garden and beyond, we invite you to join our team in rewriting the rulebook on hospitality. At The Other House, every day presents an opportunity to craft extraordinary experiences for residents and colleagues alike.
Summary
Are you passionate about unlocking potential and driving success through innovative learning experiences? At The Other House, we’re looking for a dynamic Learning & Development Manager to shape the future of our team through strategic, high-impact training and development initiatives.
This role is at the heart of our People strategy, working closely with Heads of Department, Operations Line Managers, and the wider People team to empower individuals, foster career progression, and ensure our training supports the overall business strategy. What You’ll Be Doing:
As our Learning & Development Manager, you’ll design, implement, and deliver bespoke training programs that enhance leadership, business skills, and personal growth at every level of our organisation. You’ll have the opportunity to:
Develop and lead strategic training initiatives that align with our company’s goals.
Build and deliver the pre and post opening training experience for our newest opening, Covent Garden
Shape the learning journey for every new employee, from Induction through to their progression through their TOH career
Create and implement bespoke and external training programs to upskill our teams.
Coach and support leaders, helping them become effective trainers within their own teams.
Shape and refine performance management processes, ensuring employees thrive and progress.
Oversee e-learning platforms and third-party training resources, making learning accessible and engaging.
Ensure HR compliance and employment law training are embedded in our culture.
Manage Apprenticeship Programmes, providing valuable career pathways.
Monitor and manage training budgets effectively.
Report on training impact, using data to drive improvements and action plans.
Essential skills:
A motivational, inspiring leader with an open and approachable management style.
A natural coach, able to engage employees at all levels and encourage participation.
Confident and articulate public speaker, comfortable delivering training to diverse audiences.
Highly organised and adaptable, thriving in a fast-paced, evolving environment.
Tech-savvy, with strong Microsoft Office skills and experience using online learning platforms.
A track record of designing and delivering engaging training materials, including e-learning, coaching, and tutorials.
Experience in embedding company culture, values, and people management training.
Previous experience in a start-up or independent business, implementing training and systems from scratch while improving existing strategies.
Desirable:
Ability to conduct learning needs analysis and tailor training solutions accordingly.
Experience working across multiple departments and managing stakeholders at all levels.
Passion for introducing innovative training approaches to drive engagement and results.
Previous Apprenticeship Scheme management experience.
Your Key Relationships:
Director of People
Training Manager & Training Champions
Operational Leadership Team
Communications Team
Preferred Qualifications:
CIPD Level 5 in Learning & Development (or equivalent) is desirable but not essential.
If you're excited about creating a culture of learning and growth, we'd love to hear from you!
Join us at The Other House and be part of a team that’s shaping the future of hospitality
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities of the job.
The Other House celebrates diversity and fosters an inclusive workplace where all are welcome. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, and any other groups that bring unique perspectives to our team. We prioritise mental health and wellbeing and understand the importance of accommodating candidates' needs, including any specific requirements during the interview process, ensuring an equitable and supportive recruitment journey for all
Be part of something extraordinary!
Welcome to The Other House, an unparalleled Residents Club in the heart of London that defies convention and sets new standards in hospitality. Our concept blends the comforts of home with the luxury of a hotel and the exclusivity of a private club, offering residents a dynamic fusion of living, leisure, and unparalleled service.
Picture exquisitely designed club flats, vibrant public spaces offering an informal street café and destination cocktail bar with access to an exclusive club with private lounges, a top-tier gym, spa, and wellness facilities. Whether you're staying for a day, a week, a month, or longer, The Other House promises to be somewhere you can unwind, work, or socialise at your leisure.
Embodying the finest of British design and committed to sustainability and cutting-edge technology, The Other House isn't just a concept; it's a lifestyle embraced in every detail providing experiences to remember. With our innovative app, residents can enjoy seamless control over the way they run their life from automated check-in to monitoring energy usage, ensuring convenience and elevated living.
As we expand from our acclaimed South Kensington property to Covent Garden and beyond, we invite you to join our team in rewriting the rulebook on hospitality. At The Other House, every day presents an opportunity to craft extraordinary experiences for residents and colleagues alike.
Summary
Are you passionate about unlocking potential and driving success through innovative learning experiences? At The Other House, we’re looking for a dynamic Learning & Development Manager to shape the future of our team through strategic, high-impact training and development initiatives.
This role is at the heart of our People strategy, working closely with Heads of Department, Operations Line Managers, and the wider People team to empower individuals, foster career progression, and ensure our training supports the overall business strategy. What You’ll Be Doing:
As our Learning & Development Manager, you’ll design, implement, and deliver bespoke training programs that enhance leadership, business skills, and personal growth at every level of our organisation. You’ll have the opportunity to:
Develop and lead strategic training initiatives that align with our company’s goals.
Build and deliver the pre and post opening training experience for our newest opening, Covent Garden
Shape the learning journey for every new employee, from Induction through to their progression through their TOH career
Create and implement bespoke and external training programs to upskill our teams.
Coach and support leaders, helping them become effective trainers within their own teams.
Shape and refine performance management processes, ensuring employees thrive and progress.
Oversee e-learning platforms and third-party training resources, making learning accessible and engaging.
Ensure HR compliance and employment law training are embedded in our culture.
Manage Apprenticeship Programmes, providing valuable career pathways.
Monitor and manage training budgets effectively.
Report on training impact, using data to drive improvements and action plans.
Essential skills:
A motivational, inspiring leader with an open and approachable management style.
A natural coach, able to engage employees at all levels and encourage participation.
Confident and articulate public speaker, comfortable delivering training to diverse audiences.
Highly organised and adaptable, thriving in a fast-paced, evolving environment.
Tech-savvy, with strong Microsoft Office skills and experience using online learning platforms.
A track record of designing and delivering engaging training materials, including e-learning, coaching, and tutorials.
Experience in embedding company culture, values, and people management training.
Previous experience in a start-up or independent business, implementing training and systems from scratch while improving existing strategies.
Desirable:
Ability to conduct learning needs analysis and tailor training solutions accordingly.
Experience working across multiple departments and managing stakeholders at all levels.
Passion for introducing innovative training approaches to drive engagement and results.
Previous Apprenticeship Scheme management experience.
Your Key Relationships:
Director of People
Training Manager & Training Champions
Operational Leadership Team
Communications Team
Preferred Qualifications:
CIPD Level 5 in Learning & Development (or equivalent) is desirable but not essential.
If you're excited about creating a culture of learning and growth, we'd love to hear from you!
Join us at The Other House and be part of a team that’s shaping the future of hospitality
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities of the job.
The Other House celebrates diversity and fosters an inclusive workplace where all are welcome. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, and any other groups that bring unique perspectives to our team. We prioritise mental health and wellbeing and understand the importance of accommodating candidates' needs, including any specific requirements during the interview process, ensuring an equitable and supportive recruitment journey for all
Learning and Development Manager
Full Time
3
Years
Experience
£50000 - £55000 / Year
Skills
Basic HR
learning
NLP
Hospitality Experience
Leadership & Coaching Experience
Basic Employement Law Knowledge
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57 Rathbone Pl, London W1T 1JT, UK