Job Summary:
· To lead and organize the restaurant team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.
· Responsible to operate within the policies and procedures as set out in the operating manual.
Minimum Requirements:
· 3 years experience in the same or similar role in a 5 star establishment
· Excellent communication skills
· Previous stock control experience
· Must be proficient in MS Excel, Word and Outlook
· Certificate or Diploma in Hotel Management would be an advantage
· Must be a team leader and excellent with staff
· Must have the ability to manage and lead a team
PERSONAL ATTRIBUTES:
· Must be well groomed, reliable, courteous and flexible
· Ability to multi-task and work under pressure
· Problem-solving and attention to detail
· Charismatic
Key Responsibilities:
· To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction
· Maintain a high standard personal service with all guests
· To take personal responsibility for any guest situations, seeing the situation through to the solution
· To ensure that your outlet is following correct billing procedures so that all revenue is correctly allocated and recorded
· Promoting and maximizing sales
The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.
Job Summary:
· To lead and organize the restaurant team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.
· Responsible to operate within the policies and procedures as set out in the operating manual.
Minimum Requirements:
· 3 years experience in the same or similar role in a 5 star establishment
· Excellent communication skills
· Previous stock control experience
· Must be proficient in MS Excel, Word and Outlook
· Certificate or Diploma in Hotel Management would be an advantage
· Must be a team leader and excellent with staff
· Must have the ability to manage and lead a team
PERSONAL ATTRIBUTES:
· Must be well groomed, reliable, courteous and flexible
· Ability to multi-task and work under pressure
· Problem-solving and attention to detail
· Charismatic
Key Responsibilities:
· To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction
· Maintain a high standard personal service with all guests
· To take personal responsibility for any guest situations, seeing the situation through to the solution
· To ensure that your outlet is following correct billing procedures so that all revenue is correctly allocated and recorded
· Promoting and maximizing sales
The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.