Receptionist

The Queens Hotel Paignton is a 3* hotel located on a flat level position just 200 yards from the town centre and sea front.  With its cosy and comfortable interior, fine restaurant, lounge and heated indoor swimming pool, the Queens hotel remains a popular holiday location amongst new and returning guests. We have a fabulously close-knit team who love to work together and are well known for being one of the friendliest teams to work with in the local area.

Location: The Queens Hotel, Queens Road, Paignton, Devon, TQ4 6AT

Salary: £10.50 per Hour

Your role:

• Welcome and greet guests.

• Answer and direct incoming calls.

• Inform guests of hotel rates and services.

• Make and confirm reservations for guests.

• Ensure proper room allocation.

• Register and check guests in.

• Confirm relevant guest information.

• Verify guest's payment method.

• Verify and imprint credit cards for authorisation.

• Issue room keys and direct guests to their rooms.

• Maintain clear and accurate records of guest room bookings.

• Compute all guest billings, accurately post charges to guest rooms and house accounts.

• Receive and transmit messages for guests.

• Listen and respond to guest queries and requests both in-person and by phone.

• Provide accurate information about local attractions and services.

• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.

• Complete and maintain any incident reports, daily activity reports or other reports requested by management.

• Manage conference room bookings and scheduling.

• Close guest accounts and check guests out.

• Review accounts and charges with guests during the check-out process.

• Process accurate payment of guest accounts.

• Inform housekeeping when rooms have been vacated and are ready for cleaning.

• Monitor visitors to the hotel.

• Maintain a neat and orderly front desk and reception area.

 Benefits include:

• Company pension
• Discounted/free food
• Employee discount 

Receptionist

The Queens Hotel Paignton is a 3* hotel located on a flat level position just 200 yards from the town centre and sea front.  With its cosy and comfortable interior, fine restaurant, lounge and heated indoor swimming pool, the Queens hotel remains a popular holiday location amongst new and returning guests. We have a fabulously close-knit team who love to work together and are well known for being one of the friendliest teams to work with in the local area.

Location: The Queens Hotel, Queens Road, Paignton, Devon, TQ4 6AT

Salary: £10.50 per Hour

Your role:

• Welcome and greet guests.

• Answer and direct incoming calls.

• Inform guests of hotel rates and services.

• Make and confirm reservations for guests.

• Ensure proper room allocation.

• Register and check guests in.

• Confirm relevant guest information.

• Verify guest's payment method.

• Verify and imprint credit cards for authorisation.

• Issue room keys and direct guests to their rooms.

• Maintain clear and accurate records of guest room bookings.

• Compute all guest billings, accurately post charges to guest rooms and house accounts.

• Receive and transmit messages for guests.

• Listen and respond to guest queries and requests both in-person and by phone.

• Provide accurate information about local attractions and services.

• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.

• Complete and maintain any incident reports, daily activity reports or other reports requested by management.

• Manage conference room bookings and scheduling.

• Close guest accounts and check guests out.

• Review accounts and charges with guests during the check-out process.

• Process accurate payment of guest accounts.

• Inform housekeeping when rooms have been vacated and are ready for cleaning.

• Monitor visitors to the hotel.

• Maintain a neat and orderly front desk and reception area.

 Benefits include:

• Company pension
• Discounted/free food
• Employee discount