·     Deal with administration relating to relevant processes including preparing and sending letters, requesting appropriate information and monitoring the progress of relevant processes.

·     Set up electronic files as needed ensuring that all required documentation is included. Maintain the Company’s electronic records for all stakeholders.

·     Complete all required tracking of processes and accurately prepare and distribute reports where required.

·     Liaise with other departments to ensure that information is accurately maintained across the business. Ensure completion and distribution of all necessary paperwork.

·     Manage annual and bi-annual processes, gathering information, interrogating accuracy of data and preparing documents for distribution as applicable.

·     Deal with department processes, including distribution of policies and procedures relevant to those processes, collation of documentation and updating relevant records and systems.

·     Deal with enquiries made by members of the general public and internal stakeholders, by telephone, email or in person, and pass on queries to colleagues as necessary.

·     Respond to speculative enquiries received by telephone, in writing and by e-mail

·     Respond promptly and accurately to all information requests or both internal and external stakeholders.

·     Work closely with supporting external administrators, liaising with them about any changes and updating databases accordingly. Provide support on projects.

·     Act as notetaker in meetings, including preparing meeting agendas, booking meeting rooms, liaising with relevant parties. Prepare and distribute minutes.

·     Undertake electronic typing and clerical duties in support of the department.

·     Maintain departmental holiday and sickness records.

·     Willing to get involved to support the team and to undertake any other duties deemed reasonable and within the scope of the job, at the Company’s request.

Skills required

·       Excellent written and verbal communication skills

·       Patient and persistent in dealing with problems

·       Work well under pressure, with attention to detail

·       Able to work comfortably with numbers

·       Computer literate, particularly MS Word, Excel and Outlook

·       Ability to multi-task

Benefits

·     Deal with administration relating to relevant processes including preparing and sending letters, requesting appropriate information and monitoring the progress of relevant processes.

·     Set up electronic files as needed ensuring that all required documentation is included. Maintain the Company’s electronic records for all stakeholders.

·     Complete all required tracking of processes and accurately prepare and distribute reports where required.

·     Liaise with other departments to ensure that information is accurately maintained across the business. Ensure completion and distribution of all necessary paperwork.

·     Manage annual and bi-annual processes, gathering information, interrogating accuracy of data and preparing documents for distribution as applicable.

·     Deal with department processes, including distribution of policies and procedures relevant to those processes, collation of documentation and updating relevant records and systems.

·     Deal with enquiries made by members of the general public and internal stakeholders, by telephone, email or in person, and pass on queries to colleagues as necessary.

·     Respond to speculative enquiries received by telephone, in writing and by e-mail

·     Respond promptly and accurately to all information requests or both internal and external stakeholders.

·     Work closely with supporting external administrators, liaising with them about any changes and updating databases accordingly. Provide support on projects.

·     Act as notetaker in meetings, including preparing meeting agendas, booking meeting rooms, liaising with relevant parties. Prepare and distribute minutes.

·     Undertake electronic typing and clerical duties in support of the department.

·     Maintain departmental holiday and sickness records.

·     Willing to get involved to support the team and to undertake any other duties deemed reasonable and within the scope of the job, at the Company’s request.

Skills required

·       Excellent written and verbal communication skills

·       Patient and persistent in dealing with problems

·       Work well under pressure, with attention to detail

·       Able to work comfortably with numbers

·       Computer literate, particularly MS Word, Excel and Outlook

·       Ability to multi-task

Benefits