As our Night Concierge, you will be responsible for meeting and greeting all guests as they arrive/depart from the hotel ensuring that they all receive an exceptional level of five star service during their stay. As the Night Concierge, you will be working closely to other departments within the hotel such as: Reception, Room Service and Housekeeping. You will also be confident communicating and making recommendations to guests about The Ritz hotel services and the London area, making our guests feel at home.

To succeed in this role candidates will be in a similar position and have experience of working within a five star property. Communication and organisational skills are paramount, together with the flexibility to work within a team. Candidates will also have excellent customer service skills, speak fluent English and be immaculately presented.

Entry Requirements:

• Hotel / Concierge experience is essential
• Excellent customer service skills
• Enthusiastic in delivering service excellence
• Possess the ability to work under pressure and have strong organisational skills
• Has a good command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests
• Available to work night shifts

What we offer:

• Competitive salary
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Opportunity to work for a well renowned Hotel
• Experience in luxury hotel industry
• Development and training prospects
• Employee discount scheme
• Cycle to Work Scheme

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 7 days, please consider your application to be unsuccessful.

As our Night Concierge, you will be responsible for meeting and greeting all guests as they arrive/depart from the hotel ensuring that they all receive an exceptional level of five star service during their stay. As the Night Concierge, you will be working closely to other departments within the hotel such as: Reception, Room Service and Housekeeping. You will also be confident communicating and making recommendations to guests about The Ritz hotel services and the London area, making our guests feel at home.

To succeed in this role candidates will be in a similar position and have experience of working within a five star property. Communication and organisational skills are paramount, together with the flexibility to work within a team. Candidates will also have excellent customer service skills, speak fluent English and be immaculately presented.

Entry Requirements:

• Hotel / Concierge experience is essential
• Excellent customer service skills
• Enthusiastic in delivering service excellence
• Possess the ability to work under pressure and have strong organisational skills
• Has a good command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests
• Available to work night shifts

What we offer:

• Competitive salary
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Opportunity to work for a well renowned Hotel
• Experience in luxury hotel industry
• Development and training prospects
• Employee discount scheme
• Cycle to Work Scheme

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 7 days, please consider your application to be unsuccessful.