THE RITZ LONDON OVERVIEW

Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.

In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award. Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world-class hotel.

POSITION OVERVIEW

At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within Housekeeping as Departmental Trainer.

RESPONSIBILITIES & ESSENTIAL FUNCTIONS

The successful candidate will be committed to planning, implementing and reviewing departmental training to ensure it meets the need and standards of The Ritz. As a Housekeeping Departmental Trainer, responsibilities also include:

•  To carry departmental induction programmes for new starters to the required standards
• To train all new Housekeeping starters to the required standards and to monitor closely there after
• To prepare, implement and follow up on initial departmental training plans for new employees
• To review and update the departmental training plan and record on a monthly basis
• To carry out the required administration record for any training in the department
• To lead and manage Health & Safety policies for the department

ENTRY REQUIREMENTS

• Strong administrative skills
• Relevant experience in a 5* property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Fluent in the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

WHAT WE OFFER:

• Competitive salary
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme
• Laundry service for tailored uniform
• Cycle to Work Scheme
• Meals on duty

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 7 days, please consider your application to be unsuccessful.

THE RITZ LONDON OVERVIEW

Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.

In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award. Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world-class hotel.

POSITION OVERVIEW

At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within Housekeeping as Departmental Trainer.

RESPONSIBILITIES & ESSENTIAL FUNCTIONS

The successful candidate will be committed to planning, implementing and reviewing departmental training to ensure it meets the need and standards of The Ritz. As a Housekeeping Departmental Trainer, responsibilities also include:

•  To carry departmental induction programmes for new starters to the required standards
• To train all new Housekeeping starters to the required standards and to monitor closely there after
• To prepare, implement and follow up on initial departmental training plans for new employees
• To review and update the departmental training plan and record on a monthly basis
• To carry out the required administration record for any training in the department
• To lead and manage Health & Safety policies for the department

ENTRY REQUIREMENTS

• Strong administrative skills
• Relevant experience in a 5* property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Fluent in the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

WHAT WE OFFER:

• Competitive salary
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme
• Laundry service for tailored uniform
• Cycle to Work Scheme
• Meals on duty

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 7 days, please consider your application to be unsuccessful.