Located on the Roseland Peninsula, close to St Mawes and Truro, The Rosevine is a 16-room boutique apart-hotel offering a relaxed and friendly seaside holiday. Well known as the ‘Big House by the Sea’ the team at the Rosevine are a close-knit family working extremely hard to exceed the expectations of families, couples and weddings guests alike.

As the General Manager, you will oversee all aspects of hotel operations. Your role encompasses day-to-day staff management, guest interactions, and strategic planning. You are not just a manager; you are an ambassador for our brand and our hotel. Your leadership will shape the service culture, maximize operations, and elevate guest satisfaction. Live-in available.

What you’ll be doing:

·        Guest Relations: Meet and greet guests, ensuring a warm and welcoming atmosphere.

·        Brand Ambassador: Promote and market the business to attract new and returning guests.

·        Team Leadership: Interview, recruit, train, and manage staff while fostering a positive work environment.

·        Efficient Operations: Plan work schedules for individuals and teams, optimising productivity.

·        Guest Satisfaction: Address and resolve guest complaints and comments, ensuring a memorable stay.

·        Event Coordination: Oversee events and conferences, ensuring seamless execution.

·        Property Management: Supervise maintenance, supplies, renovations and furnishings to maintain our hotel's charm.

·        Safety and Security: Ensure effective hotel security measures are in place.

·        Financial Stewardship: Review staffing levels, maximize revenue opportunities and manage budgets effectively.

·        Profit Growth: Devise strategies to minimize financial risk and achieve sales and profit targets.

·        Regulatory Compliance: Ensure the kitchen meets all regulations, including sanitary and food safety guidelines.

·        Supplier Relations: Handle supplier issues, negotiate prices for quality and control the budget.

·        Documentation: Maintain organised files of contracts, insurance policies, employees, expenses and more.

·        Team Engagement: Lead monthly team meetings and regular briefings to align the team with our vision.

The right candidate will have:

·        Experience: Previous experience in a managerial role within the hospitality industry is a must.

·        Leadership: Strong leadership and problem-solving skills, with the ability to anticipate and address issues.

·        Financial Acumen: Budget management experience and the ability to maximize revenue and control costs.

·        Communication: Effective communication skills and a passion for guest satisfaction.

·        Regulatory Knowledge: Knowledge of regulatory compliance, especially in the food and hospitality sector.

·        Team Player: Ability to work harmoniously with all hotel departments and the larger hotel family.

Benefits include:

·        Hospitality rewards membership

·        Local Discounts

·        Company Pension

·        HIT Training courses

·        On-site parking

Join Our Team:

At The Rosevine Hotel, we believe that hospitality is about creating unforgettable moments for our guests. If you're ready to lead our team and be a part of our warm and welcoming atmosphere, apply today.

Located on the Roseland Peninsula, close to St Mawes and Truro, The Rosevine is a 16-room boutique apart-hotel offering a relaxed and friendly seaside holiday. Well known as the ‘Big House by the Sea’ the team at the Rosevine are a close-knit family working extremely hard to exceed the expectations of families, couples and weddings guests alike.

As the General Manager, you will oversee all aspects of hotel operations. Your role encompasses day-to-day staff management, guest interactions, and strategic planning. You are not just a manager; you are an ambassador for our brand and our hotel. Your leadership will shape the service culture, maximize operations, and elevate guest satisfaction. Live-in available.

What you’ll be doing:

·        Guest Relations: Meet and greet guests, ensuring a warm and welcoming atmosphere.

·        Brand Ambassador: Promote and market the business to attract new and returning guests.

·        Team Leadership: Interview, recruit, train, and manage staff while fostering a positive work environment.

·        Efficient Operations: Plan work schedules for individuals and teams, optimising productivity.

·        Guest Satisfaction: Address and resolve guest complaints and comments, ensuring a memorable stay.

·        Event Coordination: Oversee events and conferences, ensuring seamless execution.

·        Property Management: Supervise maintenance, supplies, renovations and furnishings to maintain our hotel's charm.

·        Safety and Security: Ensure effective hotel security measures are in place.

·        Financial Stewardship: Review staffing levels, maximize revenue opportunities and manage budgets effectively.

·        Profit Growth: Devise strategies to minimize financial risk and achieve sales and profit targets.

·        Regulatory Compliance: Ensure the kitchen meets all regulations, including sanitary and food safety guidelines.

·        Supplier Relations: Handle supplier issues, negotiate prices for quality and control the budget.

·        Documentation: Maintain organised files of contracts, insurance policies, employees, expenses and more.

·        Team Engagement: Lead monthly team meetings and regular briefings to align the team with our vision.

The right candidate will have:

·        Experience: Previous experience in a managerial role within the hospitality industry is a must.

·        Leadership: Strong leadership and problem-solving skills, with the ability to anticipate and address issues.

·        Financial Acumen: Budget management experience and the ability to maximize revenue and control costs.

·        Communication: Effective communication skills and a passion for guest satisfaction.

·        Regulatory Knowledge: Knowledge of regulatory compliance, especially in the food and hospitality sector.

·        Team Player: Ability to work harmoniously with all hotel departments and the larger hotel family.

Benefits include:

·        Hospitality rewards membership

·        Local Discounts

·        Company Pension

·        HIT Training courses

·        On-site parking

Join Our Team:

At The Rosevine Hotel, we believe that hospitality is about creating unforgettable moments for our guests. If you're ready to lead our team and be a part of our warm and welcoming atmosphere, apply today.