Food & Beverage Supervisor*** luxury hotel***

Incredible benefits 

We are looking for a Food & Beverage Supervisor to join our team on a full-time basis. We are looking for someone with previous experience within a Food & Beverage Supervisor role with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. This position reports into the Food & Beverage Manager.

Location: The Rubens at the Palace

Employment type: Full-time

Working pattern: Shift work 5 days on 2 days off 

Salary: up to £30,000.00 including service charge

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Rubens at the Palace Hotel part of the Red Carnation Hotels, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms. 

Key Responsibilities of a Food & Beverage Supervisor:

• Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services.
• Update and maintain the department’s Standard Operating Procedures (SOPs) to ensure consistency and excellence.
• Check all drink orders and deliveries upon receipt to ensure accuracy and quality.
• Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service.
• Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability.
• Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times.

What are we looking for?

• Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
• Exceptional communication skills, both verbal and written.
• Strong attention to detail with a commitment to delivering personalised and high-quality service.
• Ability to work well under pressure in a fast-paced environment.
• Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
• A positive, proactive attitude with a focus on guest satisfaction.
• Flexibility with working hours, including weekends and evenings.

 What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month. 
• Professional, award winning learning and development opportunities from day one. 
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services. 

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Food & Beverage Supervisor*** luxury hotel***

Incredible benefits 

We are looking for a Food & Beverage Supervisor to join our team on a full-time basis. We are looking for someone with previous experience within a Food & Beverage Supervisor role with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. This position reports into the Food & Beverage Manager.

Location: The Rubens at the Palace

Employment type: Full-time

Working pattern: Shift work 5 days on 2 days off 

Salary: up to £30,000.00 including service charge

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Rubens at the Palace Hotel part of the Red Carnation Hotels, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms. 

Key Responsibilities of a Food & Beverage Supervisor:

• Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services.
• Update and maintain the department’s Standard Operating Procedures (SOPs) to ensure consistency and excellence.
• Check all drink orders and deliveries upon receipt to ensure accuracy and quality.
• Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service.
• Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability.
• Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times.

What are we looking for?

• Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
• Exceptional communication skills, both verbal and written.
• Strong attention to detail with a commitment to delivering personalised and high-quality service.
• Ability to work well under pressure in a fast-paced environment.
• Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
• A positive, proactive attitude with a focus on guest satisfaction.
• Flexibility with working hours, including weekends and evenings.

 What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month. 
• Professional, award winning learning and development opportunities from day one. 
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services. 

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.