We are currently looking for an experienced and motivated Host to join our team at The Stafford London hotel. This role requires a positive candidate who enjoys connecting with our guests and supporting the Bar team, manage the bookings and seating arrangements within the bar, with a professional, accommodating and caring, can do attitude.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury5-star hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideally located for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

• Welcome guests with a friendly demeanour and provide a positive first impression.
• Manage the seating arrangements to optimise space.
• Escort guests to their assigned tables, engaging in polite conversation and ensuring their preferences and special requests are accommodated.
• Receive and confirm reservations via phone, email, or in-person.
• Maintain an organised reservation system.
• Address guest concerns or complaints promptly and professionally, escalating complex issues.
• Keep the entrance area clean, organised, and visually appealing.
• Reset tables promptly to accommodate new guests.
• Uphold a professional appearance and demeanour at all times.
• Work closely with the team to ensure a smooth and efficient service and to communicate any special requests.

Who are we looking for?

·         Previous experience in a similar role within a hospitality setting

·         Highly organised, multitasking individual with a positive attitude & a team player

·         Ability to manage varying needs and prioritising to ensure the best business results

·         Strong communication and interpersonal skills

·         Exceptional attention to detail

·         Flexibility to work weekend and evening shifts

Our Benefits includes:

• 28 days holiday which increases with length of service to a maximum of 33 days
• Private Healthcare option & Life Insurance
• A choice of rewards and lifestyle benefits
• Employee recognition programme
• Training and development opportunities
• Access to Wagestream app
• Referral Scheme: £1000 for referring a Chef, £500 for other permanent position (terms and conditions applies)
• Interest free season ticket loan
• 50% Food and Beverage discount in our venues

If the role sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK. 

We are currently looking for an experienced and motivated Host to join our team at The Stafford London hotel. This role requires a positive candidate who enjoys connecting with our guests and supporting the Bar team, manage the bookings and seating arrangements within the bar, with a professional, accommodating and caring, can do attitude.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury5-star hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideally located for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

• Welcome guests with a friendly demeanour and provide a positive first impression.
• Manage the seating arrangements to optimise space.
• Escort guests to their assigned tables, engaging in polite conversation and ensuring their preferences and special requests are accommodated.
• Receive and confirm reservations via phone, email, or in-person.
• Maintain an organised reservation system.
• Address guest concerns or complaints promptly and professionally, escalating complex issues.
• Keep the entrance area clean, organised, and visually appealing.
• Reset tables promptly to accommodate new guests.
• Uphold a professional appearance and demeanour at all times.
• Work closely with the team to ensure a smooth and efficient service and to communicate any special requests.

Who are we looking for?

·         Previous experience in a similar role within a hospitality setting

·         Highly organised, multitasking individual with a positive attitude & a team player

·         Ability to manage varying needs and prioritising to ensure the best business results

·         Strong communication and interpersonal skills

·         Exceptional attention to detail

·         Flexibility to work weekend and evening shifts

Our Benefits includes:

• 28 days holiday which increases with length of service to a maximum of 33 days
• Private Healthcare option & Life Insurance
• A choice of rewards and lifestyle benefits
• Employee recognition programme
• Training and development opportunities
• Access to Wagestream app
• Referral Scheme: £1000 for referring a Chef, £500 for other permanent position (terms and conditions applies)
• Interest free season ticket loan
• 50% Food and Beverage discount in our venues

If the role sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK.