Leopard bar Hostess  - PPT 

Job Summary:

We are looking for an organised, charismatic, guest-orientated individual with a sense of urgency and high attention to detail, to welcome guests and manage the reservations function of the relevant Food and Beverage outlet.

Organisational Positioning:

·      Department:           Food and Beverage

·      Reporting to:          Bart Manager

·      Location:                The Twelve Apostles Hotel Premises

Minimum Experience or Qualification:

·      Grade 12

·      Must have at least 2 years’ experience in a food and beverage guest-facing role in a 4/5* Hotel Restaurant or Fine Dining Establishment

·      Experience at operator level of a Point of Sales System – exposure to Micros advantageous

·      Highly presentable

·      Solid English verbal and written communication skills

·      Pleasant telephone manner

·      Experience in Service Recovery

·      Able to work flexible hours, weekends and holidays

Key Performance Objectives:

·      To manage the outlet reservations and floor plan to optimise outlet covers while minimising “reservation congestion” in accordance with laid-down procedures

·      To welcome guests and make them feel at home by following the RCH “meet, greet and seat” procedure

·      To ensure that mise en place is completed in accordance with outlet SOP

·      To ensure that cinema is prepared and screenings are managed in accordance with SOPs

 The advert has minimum requirements listed. Management reserves the right to use additional / relevant information as criteria for short-listing.

Leopard bar Hostess  - PPT 

Job Summary:

We are looking for an organised, charismatic, guest-orientated individual with a sense of urgency and high attention to detail, to welcome guests and manage the reservations function of the relevant Food and Beverage outlet.

Organisational Positioning:

·      Department:           Food and Beverage

·      Reporting to:          Bart Manager

·      Location:                The Twelve Apostles Hotel Premises

Minimum Experience or Qualification:

·      Grade 12

·      Must have at least 2 years’ experience in a food and beverage guest-facing role in a 4/5* Hotel Restaurant or Fine Dining Establishment

·      Experience at operator level of a Point of Sales System – exposure to Micros advantageous

·      Highly presentable

·      Solid English verbal and written communication skills

·      Pleasant telephone manner

·      Experience in Service Recovery

·      Able to work flexible hours, weekends and holidays

Key Performance Objectives:

·      To manage the outlet reservations and floor plan to optimise outlet covers while minimising “reservation congestion” in accordance with laid-down procedures

·      To welcome guests and make them feel at home by following the RCH “meet, greet and seat” procedure

·      To ensure that mise en place is completed in accordance with outlet SOP

·      To ensure that cinema is prepared and screenings are managed in accordance with SOPs

 The advert has minimum requirements listed. Management reserves the right to use additional / relevant information as criteria for short-listing.