Assistant General Manager

Job Description

• Assist the General Manager in operating two world class venues (second location will be discussed at interview) 
• Continue to develop and drive a high-performance team
• Actively find sustainable growth opportunities aligned with concept vision
• Maintain the highest level of standards across all aspects of both operations.
• Be an ambassador and champion of team culture and guest experience

Benefits:

• 15 days paid annual leave inclusive of annual salary. Annual leave is accrued pro rata and can be compensated after completion of the 90-day probationary period
• Oscar Private Health Insurance Bronze Plan after 60 days of full-time employment

Dining Discounts:

• 50% Discount for up to 4 guests at all venues 
• Annual Complementary dinner for 2 guests at our two enterprise restaurants. 

OUR VOICE

“We are Professional, Kind, Empathetic, Compassionate, Pleasant, Fun”

Responsibilities

• Human Resource Requirements
• Be committed to providing a safe work environment for all team members
• Determine needs of all FOH staff
• Recruitment of front line FOH 
• On-boarding and training of new talent
• Manage performance issues and mediate disputes internally
• Ensure all house policies, as stated in the employee handbook, are adhered to by all team members

• Open and close of venue
• Supervise, motivate and ensure high performance of all FOH team members
• Delegation of all FOH duties, ensure all SOPs are followed and completed
• Daily cash reconciliation
• Tip-Pool Allocation 
• Daily Reporting 

• Ensure entertainment, ambience and venue presentation are aligned with the venue’s vision
• Maintain DOH and SLA compliance at all times
• Collaborate and connect with the leader team at weekly leadership meeting
• Maintain all building requisites ensuring we’re establishing sustainable levels and have requisites on-hand at all times

• Solve all issues in an efficient and effective manner
• Initiate solution-based system and procedure improvements
• Be an ambassador of our brand while building your own personal profile

Hours of Work

• Expected hours of work for salaried staff is 50 hours per week
• Given the nature and demands of the role, there is an expectation that all management are present for all key services, special events and management meeting 

Workplace Health and Safety

• Ensure the health, safety and welfare of all employees and guests
• Allocate sufficient resources for the practicable elimination or control of workplace hazards/associated risks to maintain a safe working environment and safe systems of work.

• Promptly and effectively deal with occupational injury and illness through active involvement ithe return to work process. All incidents to be investigated and corrective action implemented.

Job Description

• Assist the General Manager in operating two world class venues (second location will be discussed at interview) 
• Continue to develop and drive a high-performance team
• Actively find sustainable growth opportunities aligned with concept vision
• Maintain the highest level of standards across all aspects of both operations.
• Be an ambassador and champion of team culture and guest experience

Benefits:

• 15 days paid annual leave inclusive of annual salary. Annual leave is accrued pro rata and can be compensated after completion of the 90-day probationary period
• Oscar Private Health Insurance Bronze Plan after 60 days of full-time employment

Dining Discounts:

• 50% Discount for up to 4 guests at all venues 
• Annual Complementary dinner for 2 guests at our two enterprise restaurants. 

OUR VOICE

“We are Professional, Kind, Empathetic, Compassionate, Pleasant, Fun”

Responsibilities

• Human Resource Requirements
• Be committed to providing a safe work environment for all team members
• Determine needs of all FOH staff
• Recruitment of front line FOH 
• On-boarding and training of new talent
• Manage performance issues and mediate disputes internally
• Ensure all house policies, as stated in the employee handbook, are adhered to by all team members

• Open and close of venue
• Supervise, motivate and ensure high performance of all FOH team members
• Delegation of all FOH duties, ensure all SOPs are followed and completed
• Daily cash reconciliation
• Tip-Pool Allocation 
• Daily Reporting 

• Ensure entertainment, ambience and venue presentation are aligned with the venue’s vision
• Maintain DOH and SLA compliance at all times
• Collaborate and connect with the leader team at weekly leadership meeting
• Maintain all building requisites ensuring we’re establishing sustainable levels and have requisites on-hand at all times

• Solve all issues in an efficient and effective manner
• Initiate solution-based system and procedure improvements
• Be an ambassador of our brand while building your own personal profile

Hours of Work

• Expected hours of work for salaried staff is 50 hours per week
• Given the nature and demands of the role, there is an expectation that all management are present for all key services, special events and management meeting 

Workplace Health and Safety

• Ensure the health, safety and welfare of all employees and guests
• Allocate sufficient resources for the practicable elimination or control of workplace hazards/associated risks to maintain a safe working environment and safe systems of work.

• Promptly and effectively deal with occupational injury and illness through active involvement ithe return to work process. All incidents to be investigated and corrective action implemented.