Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and Accommodation?
Do you love a project, and being part of something new?

Surya Hotels are recruiting for a Hotel Operations Manager to join our team at Theobalds Estate, as we go through a full renovation and refurbishment.  Having recently launched the stunning, state of the art Health Club, we move on to renovating all accommodation and surroundings, restaurants and conferencing spaces,, including it's 54 acres and 140+ rooms, in this exciting period of returning Theobalds Estate to their historic glory.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

To be successful as our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 600+ bedroom hotel
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel and wider estate
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B and guest footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception, Events
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

· Must have experience within a similar role with site and P&L visibility

· Strong Hospitality Background, preferably F&B driven experience gained in boutique hotels or those with personality, with proven levels of success

· Excellent management skills, including recruiting, inspiring, performance managing and leading a team and an exceptional manager

· Commercially astute to  analyse trends and identify opportunities

· Flexible in approach and a ‘Can do, will achieve’ attitude, experience in project management distinctly advantageous

In return we offer:

· A highly competitive salary, with Tips too

· increasing annual leave

· AE pension

· Bike to work scheme and Bus Fare discounts

· Varied working times and great opportunities to advance your career

· Big discounts on Hotel Stays and Meals, throughout the Group- up to 50% off

· Ability to Stream wages as you earn

· Employee Assistance Programme- to access support 24/7- free and confidential- to you and your family

 We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of your site's success.
  
If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you!

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and Accommodation?
Do you love a project, and being part of something new?

Surya Hotels are recruiting for a Hotel Operations Manager to join our team at Theobalds Estate, as we go through a full renovation and refurbishment.  Having recently launched the stunning, state of the art Health Club, we move on to renovating all accommodation and surroundings, restaurants and conferencing spaces,, including it's 54 acres and 140+ rooms, in this exciting period of returning Theobalds Estate to their historic glory.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

To be successful as our Hotel Operations Manager you need:

• Management Experience in a 3/4 * 600+ bedroom hotel
• Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
• A thirst to drive and improve standards across the Hotel and wider estate
• Great attention to detail
• Insight in to local market, specifically aware of opportunities and ways to increase F&B and guest footfall
• Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception, Events
• Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
• Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
• Proven experience being hands on whilst seeing the bigger picture to increase business
• Proven ability to work autonomously within an evolving framework
• Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel Operations Manager:

· Must have experience within a similar role with site and P&L visibility

· Strong Hospitality Background, preferably F&B driven experience gained in boutique hotels or those with personality, with proven levels of success

· Excellent management skills, including recruiting, inspiring, performance managing and leading a team and an exceptional manager

· Commercially astute to  analyse trends and identify opportunities

· Flexible in approach and a ‘Can do, will achieve’ attitude, experience in project management distinctly advantageous

In return we offer:

· A highly competitive salary, with Tips too

· increasing annual leave

· AE pension

· Bike to work scheme and Bus Fare discounts

· Varied working times and great opportunities to advance your career

· Big discounts on Hotel Stays and Meals, throughout the Group- up to 50% off

· Ability to Stream wages as you earn

· Employee Assistance Programme- to access support 24/7- free and confidential- to you and your family

 We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of your site's success.
  
If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you!

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.