Recruitment & Retention Manager 

An exciting opportunity for an experienced, ambitious and creative Recruitment & Retention Manager to join our central team has arisen. Thesleff Group operates Los Mochis Notting Hill, Los Mochis London City, Sale e Pepe Knightsbridge, and Viajante87, with two new openings in 2026 – Sale e Pepe Mare at The Langham Hotel and Ma/Na Mayfair.

The Role

The Recruitment & Retention Manager will be responsible for the end-to-end recruitment process, ensuring a seamless and positive experience for both candidates and hiring managers. To monitor and manage the level of live vacancies, work with the operations teams on proactive recruitment strategies, and build a strong pipeline of internal and external candidates. Take an active lead on recruitment & retention projects, ensuring recruitment processes and best practice retention activities are embedded fully across any current and future branches of the Thesleff Group.

As a Recruitment & Retention Manager at Thesleff Group, you will play a crucial role in attracting, sourcing, and selecting top talent to join our organisation. This position requires exceptional communication skills, a strong understanding of recruitment best practices, and the ability to thrive in a fast-paced, dynamic environment.

If you have an entrepreneurial spirit, a can-do attitude, a bag of personality, and a passion for hospitality and are looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our team and contribute to the creation of an exceptional hospitality group.

Responsibilities:

• Collaborate with hiring managers to understand their recruitment needs and develop effective sourcing strategies.
• Utilize various recruitment channels to attract a diverse pool of qualified candidates, including job boards, social media platforms, and professional networks.
• Conduct in-depth interviews to assess candidates' skills, qualifications, and cultural fit.
• Coordinate and facilitate the interview process, including scheduling interviews, preparing interview materials, and collecting feedback from interviewers.
• Conduct reference checks and background screenings for selected candidates.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Provide monthly statistics on retention/turnover and an overview of recruitment trends.
• Collaborate with the HR team to ensure a smooth onboarding process for new hires.
• Stay current with industry trends and recruitment and talent acquisition best practices.
• Train and guide hiring managers on effective recruitment & selection methods and the importance of a positive candidate journey.
• Collaborate with the Head of People on effective retention methods and the importance of team satisfaction.
• Collaborate with the Head of People on the employer brand development and awareness.
• Training & developing the Recruitment Coordinator with their career and development plans. 

Skill and Experience Requirements

• Luxury/Premium Hospitality background.
• Previous experience in fine dining/high-end multi site hospitality group is a bonus
• Good planning and excellent organisation skills, completer/finisher.
• Good attention to detail and accuracy in work; follows through on tasks.
• Calm and organised manner to be able to meet deadlines.
• Computer literate in Microsoft Word, Excel, and PowerPoint, and able to produce quality reports.

Thesleff Group is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.

Recruitment & Retention Manager 

An exciting opportunity for an experienced, ambitious and creative Recruitment & Retention Manager to join our central team has arisen. Thesleff Group operates Los Mochis Notting Hill, Los Mochis London City, Sale e Pepe Knightsbridge, and Viajante87, with two new openings in 2026 – Sale e Pepe Mare at The Langham Hotel and Ma/Na Mayfair.

The Role

The Recruitment & Retention Manager will be responsible for the end-to-end recruitment process, ensuring a seamless and positive experience for both candidates and hiring managers. To monitor and manage the level of live vacancies, work with the operations teams on proactive recruitment strategies, and build a strong pipeline of internal and external candidates. Take an active lead on recruitment & retention projects, ensuring recruitment processes and best practice retention activities are embedded fully across any current and future branches of the Thesleff Group.

As a Recruitment & Retention Manager at Thesleff Group, you will play a crucial role in attracting, sourcing, and selecting top talent to join our organisation. This position requires exceptional communication skills, a strong understanding of recruitment best practices, and the ability to thrive in a fast-paced, dynamic environment.

If you have an entrepreneurial spirit, a can-do attitude, a bag of personality, and a passion for hospitality and are looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our team and contribute to the creation of an exceptional hospitality group.

Responsibilities:

• Collaborate with hiring managers to understand their recruitment needs and develop effective sourcing strategies.
• Utilize various recruitment channels to attract a diverse pool of qualified candidates, including job boards, social media platforms, and professional networks.
• Conduct in-depth interviews to assess candidates' skills, qualifications, and cultural fit.
• Coordinate and facilitate the interview process, including scheduling interviews, preparing interview materials, and collecting feedback from interviewers.
• Conduct reference checks and background screenings for selected candidates.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Provide monthly statistics on retention/turnover and an overview of recruitment trends.
• Collaborate with the HR team to ensure a smooth onboarding process for new hires.
• Stay current with industry trends and recruitment and talent acquisition best practices.
• Train and guide hiring managers on effective recruitment & selection methods and the importance of a positive candidate journey.
• Collaborate with the Head of People on effective retention methods and the importance of team satisfaction.
• Collaborate with the Head of People on the employer brand development and awareness.
• Training & developing the Recruitment Coordinator with their career and development plans. 

Skill and Experience Requirements

• Luxury/Premium Hospitality background.
• Previous experience in fine dining/high-end multi site hospitality group is a bonus
• Good planning and excellent organisation skills, completer/finisher.
• Good attention to detail and accuracy in work; follows through on tasks.
• Calm and organised manner to be able to meet deadlines.
• Computer literate in Microsoft Word, Excel, and PowerPoint, and able to produce quality reports.

Thesleff Group is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.