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Head of Facilities
Property & Facilities
Head of Facilities
Property & Facilities
Full Time
Competitive salary
Head of Facilities
Property & Facilities
Full Time
Competitive salary
Skills
Health & Safety
Budgeting
Facilities Management
Leadership
M&E
Description
Head of Facilities
The Company
Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members. Our environments are meticulously designed, and our facilities are maintained to the highest possible standards. In December 2025, we opened club number 14 at The Whiteley, and our plan for the next five years is to more than double our estate.
The Role
The Head of Facilities is responsible for ensuring exceptionally high standards are maintained across all the clubs and ancillary properties, whilst also ensuring ongoing compliance with best practice health and safety procedures. Success in the role requires technical expertise in all Facilities and M&E services (including Pools/Spas), as well as excellent budgetary control, project planning and stakeholder management.
Reporting to the Property Director and responsible for a team of 24 (5 direct, and 19 indirect reports), the Head of Facilities is critical role within our senior leadership team, taking full accountability of the facilities strategy, ensuring operational excellence, compliance, and continuous improvement across the estate. This is a highly visible role with direct exposure to the Executive Team and responsibility for significant operational and capital budgets.
Key Responsibilities
Lead and manage all facilities operations across multiple luxury sites
Oversee contractor procurement, performance, and service delivery
Ensure full compliance with statutory and Health & Safety regulations
Develop and manage facilities budgets, identifying cost efficiencies
Drive continuous improvement in service quality and operational processes
Lead facilities-related projects from concept through to completion
Implement and optimise FM systems across the business
Manage energy consumption and sustainability initiatives
Prepare and present reports, business cases, and investment proposals at executive level
Collaborate cross-functionally to ensure a seamless, joined-up approach
About You
You are a strategic, technically strong facilities leader with a passion for excellence in high-end environments.
Essential experience:
Extensive experience in a senior FM role within a luxury, customer-facing environment
Proven leadership of engineering teams and external suppliers
Strong experience in project management within live operational environments
Expertise in budget management, procurement, and contract administration
In-depth knowledge of Health & Safety legislation and compliance
Experience managing energy performance and driving efficiencies
Key skills & attributes:
Strong technical problem-solving and decision-making ability
Excellent communication and stakeholder management skills
Commercially astute with a focus on quality and efficiency
Highly organised with strong leadership capability
Confident presenter with the ability to influence at senior level
Professional membership (RICS, CIOB, or BIFM) preferred
Head of Facilities
The Company
Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members. Our environments are meticulously designed, and our facilities are maintained to the highest possible standards. In December 2025, we opened club number 14 at The Whiteley, and our plan for the next five years is to more than double our estate.
The Role
The Head of Facilities is responsible for ensuring exceptionally high standards are maintained across all the clubs and ancillary properties, whilst also ensuring ongoing compliance with best practice health and safety procedures. Success in the role requires technical expertise in all Facilities and M&E services (including Pools/Spas), as well as excellent budgetary control, project planning and stakeholder management.
Reporting to the Property Director and responsible for a team of 24 (5 direct, and 19 indirect reports), the Head of Facilities is critical role within our senior leadership team, taking full accountability of the facilities strategy, ensuring operational excellence, compliance, and continuous improvement across the estate. This is a highly visible role with direct exposure to the Executive Team and responsibility for significant operational and capital budgets.
Key Responsibilities
Lead and manage all facilities operations across multiple luxury sites
Oversee contractor procurement, performance, and service delivery
Ensure full compliance with statutory and Health & Safety regulations
Develop and manage facilities budgets, identifying cost efficiencies
Drive continuous improvement in service quality and operational processes
Lead facilities-related projects from concept through to completion
Implement and optimise FM systems across the business
Manage energy consumption and sustainability initiatives
Prepare and present reports, business cases, and investment proposals at executive level
Collaborate cross-functionally to ensure a seamless, joined-up approach
About You
You are a strategic, technically strong facilities leader with a passion for excellence in high-end environments.
Essential experience:
Extensive experience in a senior FM role within a luxury, customer-facing environment
Proven leadership of engineering teams and external suppliers
Strong experience in project management within live operational environments
Expertise in budget management, procurement, and contract administration
In-depth knowledge of Health & Safety legislation and compliance
Experience managing energy performance and driving efficiencies
Key skills & attributes:
Strong technical problem-solving and decision-making ability
Excellent communication and stakeholder management skills
Commercially astute with a focus on quality and efficiency
Highly organised with strong leadership capability
Confident presenter with the ability to influence at senior level
Professional membership (RICS, CIOB, or BIFM) preferred
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Head of Facilities
Full Time
Competitive salary
Skills
Health & Safety
Budgeting
Facilities Management
Leadership
M&E
13 Golden Square, Soho, London W1F 9JG, UK