Hotel General Manager - The Three Swans Hotel, Hungerford

The Role

We are seeking an inspiring, commercially minded and hands-on General Manager who is passionate about hospitality, people and guest experience. You will lead the overall operation of the hotel, ensuring every guest receives a warm, memorable and authentic welcome while driving strong commercial performance across rooms, food & beverage, weddings and events.

This is a fantastic opportunity for a hospitality leader who thrives in characterful environments and understands how to balance heritage charm with modern operational excellence.

Key Responsibilities

• Lead and inspire the hotel team to deliver exceptional guest experiences
• Drive commercial performance across accommodation, food & beverage and events
• Maintain high operational standards throughout all departments
• Build a strong people-focused culture centred around teamwork and hospitality from the heart
• Oversee recruitment, training, development and performance management
• Maximise revenue opportunities while controlling costs and delivering profitability
• Develop the hotel’s reputation within the local community and wider region
• Ensure compliance with health & safety and company standards
• Support the continued growth of weddings, meetings and local events business

About You

We are looking for someone who:

• Has previous experience as a Hotel General Manager or senior operational leader
• Possesses strong food & beverage knowledge alongside accommodation expertise
• Is commercially aware with experience managing budgets and driving revenue
• Leads by example with a visible and hands-on management style
• Has outstanding people leadership and communication skills
• Is passionate about delivering genuine hospitality and memorable guest experiences
• Understands the importance of community, heritage and local character

Why Join Us?

At The Coaching Inn Group, our people are at the heart of everything we do. We are proud to operate some of the UK’s most historic and characterful inns, creating memorable stays and experiences for our guests.

You’ll be joining a growing and award-winning hospitality business where individuality, personality and genuine hospitality are celebrated.

• Work/Balance - A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips - A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Bonus - Generous monthly, quarterly and annual bonus scheme
• Your health - Private Healthcare, Life Insurance, Annual Health and Wellbeing grant
• Holidays - 33 days holidays
• Discounts - Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different - Annual stay for £1 offer
• Development - Award winning career development programmes
• Personal support - Employee assistance programme and wellbeing support

About The Three Swans

If you are ready to lead a historic inn with passion, personality and commercial flair, we would love to hear from you.

Apply now and become part of a business where heritage, hospitality and people truly matter.

Hotel General Manager - The Three Swans Hotel, Hungerford

The Role

We are seeking an inspiring, commercially minded and hands-on General Manager who is passionate about hospitality, people and guest experience. You will lead the overall operation of the hotel, ensuring every guest receives a warm, memorable and authentic welcome while driving strong commercial performance across rooms, food & beverage, weddings and events.

This is a fantastic opportunity for a hospitality leader who thrives in characterful environments and understands how to balance heritage charm with modern operational excellence.

Key Responsibilities

• Lead and inspire the hotel team to deliver exceptional guest experiences
• Drive commercial performance across accommodation, food & beverage and events
• Maintain high operational standards throughout all departments
• Build a strong people-focused culture centred around teamwork and hospitality from the heart
• Oversee recruitment, training, development and performance management
• Maximise revenue opportunities while controlling costs and delivering profitability
• Develop the hotel’s reputation within the local community and wider region
• Ensure compliance with health & safety and company standards
• Support the continued growth of weddings, meetings and local events business

About You

We are looking for someone who:

• Has previous experience as a Hotel General Manager or senior operational leader
• Possesses strong food & beverage knowledge alongside accommodation expertise
• Is commercially aware with experience managing budgets and driving revenue
• Leads by example with a visible and hands-on management style
• Has outstanding people leadership and communication skills
• Is passionate about delivering genuine hospitality and memorable guest experiences
• Understands the importance of community, heritage and local character

Why Join Us?

At The Coaching Inn Group, our people are at the heart of everything we do. We are proud to operate some of the UK’s most historic and characterful inns, creating memorable stays and experiences for our guests.

You’ll be joining a growing and award-winning hospitality business where individuality, personality and genuine hospitality are celebrated.

• Work/Balance - A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips - A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Bonus - Generous monthly, quarterly and annual bonus scheme
• Your health - Private Healthcare, Life Insurance, Annual Health and Wellbeing grant
• Holidays - 33 days holidays
• Discounts - Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different - Annual stay for £1 offer
• Development - Award winning career development programmes
• Personal support - Employee assistance programme and wellbeing support

About The Three Swans

If you are ready to lead a historic inn with passion, personality and commercial flair, we would love to hear from you.

Apply now and become part of a business where heritage, hospitality and people truly matter.