room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. 

Purpose of the role 

The Maintenance Manager is responsible for overseeing all aspects of a room2 hometel's building maintenance, including planning and executing preventative maintenance schedules, leading a team of maintenance staff, managing repair needs, coordinating with external contractors, ensuring compliance with safety regulations, and maintaining the hometel's facilities to a standard that provides a comfortable and safe guest experience

Key Responsibilities

People 

• Delivering a personal and memorable customer service when interacting with guests

• Complete, arrange and monitor all team H&S training 

• Ensuring any Fire Life Safety issues are resolved immediately 

• Ensuring the relevant First Aid commitments are adhered to at all times

• Positive communication with guests, maintenance team and operational Managers 

• Leading, coaching and mentoring maintenance team members to support their development

• Sharing knowledge and best practice across the room2 Maintenance Manager population

Places 

• The day-to-day upkeep of all areas of the hotel

• Conduct regular inspections of hotel facilities, including guest areas, to identify potential maintenance issues and ensure compliance with safety standards

• Daily, Weekly and Monthly H&S Checks and Audits 

• Responding to maintenance requests promptly, coordinating or completing the necessary repairs with internal staff or external contractors; this may include tasks ranging from fixing minor plumbing issues to painting & decorating

• Develop and implement preventive maintenance schedules for all hotel facilities, including HVAC systems, plumbing, electrical, and guest room amenities. 

•  Logging maintenance issues using the relevant software

Planet

• Putting the planet in the forefront of all business decisions

• Taking part in all company social responsibility  initiatives

• Being an advocate of all our our values 

• Record and document monthly energy consumption

• Research and implement opportunities to reduce energy consumption

• Manage maintenance budgets, track expenses, and make socially responsible decisions regarding repairs and replacements

Technical Knowledge

• Strong understanding of building systems, including plumbing, electrical, HVAC, and basic carpentry skills. 

• Proven ability to lead and motivate a maintenance team. 

• Effective troubleshooting and decision-making capabilities to address maintenance issues promptly. 

• Ability to prioritize tasks, manage schedules, and maintain accurate records. 

• Commitment to providing excellent service to guests by addressing maintenance concerns efficiently.

• Previous experience in maintenance management in a hotel setting

• Background in building maintenance and repair practices

• Familiarity with relevant maintenance software and system

Direct Reports

• Assistant Maintenance Manager

• Maintenance Assistants

• Painter and Decorators

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme use of gym facilities in our hotels

• Access to activity workshops we host for our guests and the community

• Employee Assistance Programme for you and your immediate family

• Regular social activities including monthly people & planet focused engagement activities

• Personal development programmes and opportunities to grow as we do

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. 

Purpose of the role 

The Maintenance Manager is responsible for overseeing all aspects of a room2 hometel's building maintenance, including planning and executing preventative maintenance schedules, leading a team of maintenance staff, managing repair needs, coordinating with external contractors, ensuring compliance with safety regulations, and maintaining the hometel's facilities to a standard that provides a comfortable and safe guest experience

Key Responsibilities

People 

• Delivering a personal and memorable customer service when interacting with guests

• Complete, arrange and monitor all team H&S training 

• Ensuring any Fire Life Safety issues are resolved immediately 

• Ensuring the relevant First Aid commitments are adhered to at all times

• Positive communication with guests, maintenance team and operational Managers 

• Leading, coaching and mentoring maintenance team members to support their development

• Sharing knowledge and best practice across the room2 Maintenance Manager population

Places 

• The day-to-day upkeep of all areas of the hotel

• Conduct regular inspections of hotel facilities, including guest areas, to identify potential maintenance issues and ensure compliance with safety standards

• Daily, Weekly and Monthly H&S Checks and Audits 

• Responding to maintenance requests promptly, coordinating or completing the necessary repairs with internal staff or external contractors; this may include tasks ranging from fixing minor plumbing issues to painting & decorating

• Develop and implement preventive maintenance schedules for all hotel facilities, including HVAC systems, plumbing, electrical, and guest room amenities. 

•  Logging maintenance issues using the relevant software

Planet

• Putting the planet in the forefront of all business decisions

• Taking part in all company social responsibility  initiatives

• Being an advocate of all our our values 

• Record and document monthly energy consumption

• Research and implement opportunities to reduce energy consumption

• Manage maintenance budgets, track expenses, and make socially responsible decisions regarding repairs and replacements

Technical Knowledge

• Strong understanding of building systems, including plumbing, electrical, HVAC, and basic carpentry skills. 

• Proven ability to lead and motivate a maintenance team. 

• Effective troubleshooting and decision-making capabilities to address maintenance issues promptly. 

• Ability to prioritize tasks, manage schedules, and maintain accurate records. 

• Commitment to providing excellent service to guests by addressing maintenance concerns efficiently.

• Previous experience in maintenance management in a hotel setting

• Background in building maintenance and repair practices

• Familiarity with relevant maintenance software and system

Direct Reports

• Assistant Maintenance Manager

• Maintenance Assistants

• Painter and Decorators

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme use of gym facilities in our hotels

• Access to activity workshops we host for our guests and the community

• Employee Assistance Programme for you and your immediate family

• Regular social activities including monthly people & planet focused engagement activities

• Personal development programmes and opportunities to grow as we do