Job Title: Strategic Automation Manager 
Department: Technology 
Location: Hammersmith  (Hybrid 2 days remote)

Your Mission
As a catalyst for change, you'll identify inefficiencies and develop technology-driven solutions that enhance operational efficiency, elevate guest experiences, and champion our sustainability goals. This pivotal role blends strategic analysis, problem-solving, solution design, and hands-on implementation.

Key Responsibilities

• Strategic Vision: Analyse existing systems, identify areas for improvement, and collaborate with stakeholders to design and implement strategic technology solutions.

• Software Engineering & Custom Tools: Develop and maintain internal tools, dashboards, and APIs. Design custom scripts and applications, and provide website support.

• Automation & AI Enablement: Proactively identify and implement automation opportunities, integrate AI tools, and serve as the internal expert on automation and AI advancements.

Your Experience
Essential:

• Proven experience in strategic technology implementation and problem-solving

• Extensive experience with automation tools

• Successful project management of software development and builds

• Working knowledge of modern AI tools and integration

• Strong problem-solving and troubleshooting skills

• Proactive, self-starting mindset with strong collaboration skills

• Proficiency in scripting languages

• Experience with coding

• Excellent communication and interpersonal skills

• Genuine passion for technology and positive impact

Desirable:

• Familiarity with CRM, booking engines, or hospitality software

• Experience with Webflow, WordPress, or CMS platforms

• Background in sustainable businesses

• 1 free night stay at any of our properties per year, with a generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme and use of gym facilities in our hotels

• Access to activity workshops and an Employee Assistance Programme

• Regular social activities including monthly engagement activities

• Personal development programmes and opportunities to grow

People, Places, Planet
You'll lead the transformation of our technology and future ways of working, managing a small team of developers. You'll champion AI to support a paperless office and work across all brands and locations to identify inefficiencies and drive sustainable practices. You'll play a key role in implementing a technology stack that improves the quality of life for all stakeholders.

Join Us
If you're a proactive problem-solver with a passion for leveraging technology to drive meaningful impact and create a sustainable future, we want to hear from you!

Click apply to complete your application

Job Title: Strategic Automation Manager 
Department: Technology 
Location: Hammersmith  (Hybrid 2 days remote)

Your Mission
As a catalyst for change, you'll identify inefficiencies and develop technology-driven solutions that enhance operational efficiency, elevate guest experiences, and champion our sustainability goals. This pivotal role blends strategic analysis, problem-solving, solution design, and hands-on implementation.

Key Responsibilities

• Strategic Vision: Analyse existing systems, identify areas for improvement, and collaborate with stakeholders to design and implement strategic technology solutions.

• Software Engineering & Custom Tools: Develop and maintain internal tools, dashboards, and APIs. Design custom scripts and applications, and provide website support.

• Automation & AI Enablement: Proactively identify and implement automation opportunities, integrate AI tools, and serve as the internal expert on automation and AI advancements.

Your Experience
Essential:

• Proven experience in strategic technology implementation and problem-solving

• Extensive experience with automation tools

• Successful project management of software development and builds

• Working knowledge of modern AI tools and integration

• Strong problem-solving and troubleshooting skills

• Proactive, self-starting mindset with strong collaboration skills

• Proficiency in scripting languages

• Experience with coding

• Excellent communication and interpersonal skills

• Genuine passion for technology and positive impact

Desirable:

• Familiarity with CRM, booking engines, or hospitality software

• Experience with Webflow, WordPress, or CMS platforms

• Background in sustainable businesses

• 1 free night stay at any of our properties per year, with a generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme and use of gym facilities in our hotels

• Access to activity workshops and an Employee Assistance Programme

• Regular social activities including monthly engagement activities

• Personal development programmes and opportunities to grow

People, Places, Planet
You'll lead the transformation of our technology and future ways of working, managing a small team of developers. You'll champion AI to support a paperless office and work across all brands and locations to identify inefficiencies and drive sustainable practices. You'll play a key role in implementing a technology stack that improves the quality of life for all stakeholders.

Join Us
If you're a proactive problem-solver with a passion for leveraging technology to drive meaningful impact and create a sustainable future, we want to hear from you!

Click apply to complete your application