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Hotel Duty Manager
The Nici
Hotel Duty Manager
The Nici
Full Time
2
Years
Experience
To be discussed
Hotel Duty Manager
The Nici
Full Time
2
Years
Experience
To be discussed
Skills
Fast-Paced Experience
Description
Who we are…
The NICI, a destination hotel in Bournemouth, continues to grow at pace and is looking for fresh, exceptional talent to join its growing team…
Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.
Set on an enviable spot on the South Coast, with £20m investment, THE NICI has transformed Bournemouth’s accommodation landscape with 91 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.
Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.
The role…
As a Duty Manager, you will play a crucial role in delivering outstanding service and ensuring smooth daily operations. You’ll be responsible for leading shifts, overseeing guest check-ins and check-outs, and ensuring that the highest service standards are met across all areas of the hotel and coaching our colleagues.
This is a hands-on role, and you’ll be working closely with senior management to continuously improve guest satisfaction and operational efficiency.
Key Responsibilities:
- Lead and supervise the team during shifts, ensuring excellent customer service is maintained at all times.
- Handle guest inquiries, complaints, and special requests in a professional and timely manner.
- Oversee daily hotel operations, ensuring smooth coordination between departments.
- Ensure that housekeeping, maintenance, and front-of-house areas meet high standards.
- Support the training and development of staff to maintain a motivated and effective team.
At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
Excellent progression opportunities
Individual and bespoke career and progression pathways
Competitive salary across all roles
Unique on the job training and development with an opportunity for internal promotions
Hotel stay and Food and Beverage discounts
Meals included whilst on duty
If you feel you have the skills and ambition we are looking for, then please apply with a full and up to date CV below.
Who we are…
The NICI, a destination hotel in Bournemouth, continues to grow at pace and is looking for fresh, exceptional talent to join its growing team…
Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.
Set on an enviable spot on the South Coast, with £20m investment, THE NICI has transformed Bournemouth’s accommodation landscape with 91 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.
Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.
The role…
As a Duty Manager, you will play a crucial role in delivering outstanding service and ensuring smooth daily operations. You’ll be responsible for leading shifts, overseeing guest check-ins and check-outs, and ensuring that the highest service standards are met across all areas of the hotel and coaching our colleagues.
This is a hands-on role, and you’ll be working closely with senior management to continuously improve guest satisfaction and operational efficiency.
Key Responsibilities:
- Lead and supervise the team during shifts, ensuring excellent customer service is maintained at all times.
- Handle guest inquiries, complaints, and special requests in a professional and timely manner.
- Oversee daily hotel operations, ensuring smooth coordination between departments.
- Ensure that housekeeping, maintenance, and front-of-house areas meet high standards.
- Support the training and development of staff to maintain a motivated and effective team.
At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
Excellent progression opportunities
Individual and bespoke career and progression pathways
Competitive salary across all roles
Unique on the job training and development with an opportunity for internal promotions
Hotel stay and Food and Beverage discounts
Meals included whilst on duty
If you feel you have the skills and ambition we are looking for, then please apply with a full and up to date CV below.
Hotel Duty Manager
Full Time
2
Years
Experience
To be discussed
Skills
Fast-Paced Experience
W Hill Rd, Bournemouth, England BH2 5EJ, United Kingdom