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Night Porter
Trump, Doonbeg - Front Office
Night Porter
Trump, Doonbeg - Front Office
Full Time
To be discussed
Night Porter
Trump, Doonbeg - Front Office
Full Time
To be discussed
Skills
As per Qualifying Criteria listed
Description
Job description – Night Porter
TTrump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.
Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.
Certified as a BEST PLACE TO WORK®, Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.
Job Title: Night Porter
Department: Front Office
Responsible To: Night Manager / Rooms Division Manager
Main Purpose of Job: Reporting to the Night Manager, the Night Porter will assist the Night team in meeting the variety of guest requests that may arise, helping to create a pleasant and memorable stay for our guests.
Liaises with: All Hotel Departments
MAIN DUTIES
- In the event that a guest is late arriving from his/her destination, check-in procedures will be required to be carried out.
- The guest will be required to be brought to his /her suite and all provision made to ensure that he/she is made comfortable and any food and beverage requirements that he/she may have is catered for.
- Porterage service in the Courtyard, Suites, and lodge.
- Guest service within the Courtyard, Suites and lodge.
- Room Service/Bar Service as requested by guest/member/owner.
- Cleaning duties or any other duties outlined by t the Front Office manager/Night Auditor on a daily, weekly, or monthly basis.
- Ensuring that all bar service is adhered to, in relation to our licensing restrictions.
- Ensuring all fire and safety procedures have been carried out and recorded, as per your remit.
- Ensuring the safety/security and comfort of our members / guests and owners at all times by monitoring all areas of vulnerability i.e. machinery / doors / equipment / gas fires and or cookers etc.
- To perform the Night Audit procedures, if required.
- To carry out any cleaning duties as indicated by the Night Manager on a daily / weekly / or monthly basis.
- Check-out procedures, if guest is checking-out before Front Desk commence in the morning.
OTHER DUTIES
The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.
QUALIFYING CRITERIA
- A friendly out going, honest person.
- Demonstrates good communication skills.
- Previous customer/service position desirable.
- Well presented.
- Displays evidence of good initiative.
- Does not mind working Night shifts.
- A good listener.
- Be able to anticipate Guests Needs.
- Discretion.
- Computer literate.
- Strong team player.
- Excellent communication skills.
- Positive attitude, cheerful and courteous demeanour.
BENEFITS
- Regularly stocked canteen for meals, snacks and beverages while on duty.
- Discounts in our Spa, Hotel & Golf course.
- Discounted staff and friends and family rates available in other group properties in the United States, and the United Kingdom.
- Free Car parking.
- Regular staff appreciation initiatives.
- Opportunities to develop and grow through assisted educational opportunities.
- Sick Benefit scheme.
- Personal locker where
required.
Job description – Night Porter
TTrump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.
Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.
Certified as a BEST PLACE TO WORK®, Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.
Job Title: Night Porter
Department: Front Office
Responsible To: Night Manager / Rooms Division Manager
Main Purpose of Job: Reporting to the Night Manager, the Night Porter will assist the Night team in meeting the variety of guest requests that may arise, helping to create a pleasant and memorable stay for our guests.
Liaises with: All Hotel Departments
MAIN DUTIES
- In the event that a guest is late arriving from his/her destination, check-in procedures will be required to be carried out.
- The guest will be required to be brought to his /her suite and all provision made to ensure that he/she is made comfortable and any food and beverage requirements that he/she may have is catered for.
- Porterage service in the Courtyard, Suites, and lodge.
- Guest service within the Courtyard, Suites and lodge.
- Room Service/Bar Service as requested by guest/member/owner.
- Cleaning duties or any other duties outlined by t the Front Office manager/Night Auditor on a daily, weekly, or monthly basis.
- Ensuring that all bar service is adhered to, in relation to our licensing restrictions.
- Ensuring all fire and safety procedures have been carried out and recorded, as per your remit.
- Ensuring the safety/security and comfort of our members / guests and owners at all times by monitoring all areas of vulnerability i.e. machinery / doors / equipment / gas fires and or cookers etc.
- To perform the Night Audit procedures, if required.
- To carry out any cleaning duties as indicated by the Night Manager on a daily / weekly / or monthly basis.
- Check-out procedures, if guest is checking-out before Front Desk commence in the morning.
OTHER DUTIES
The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.
QUALIFYING CRITERIA
- A friendly out going, honest person.
- Demonstrates good communication skills.
- Previous customer/service position desirable.
- Well presented.
- Displays evidence of good initiative.
- Does not mind working Night shifts.
- A good listener.
- Be able to anticipate Guests Needs.
- Discretion.
- Computer literate.
- Strong team player.
- Excellent communication skills.
- Positive attitude, cheerful and courteous demeanour.
BENEFITS
- Regularly stocked canteen for meals, snacks and beverages while on duty.
- Discounts in our Spa, Hotel & Golf course.
- Discounted staff and friends and family rates available in other group properties in the United States, and the United Kingdom.
- Free Car parking.
- Regular staff appreciation initiatives.
- Opportunities to develop and grow through assisted educational opportunities.
- Sick Benefit scheme.
- Personal locker where
required.
Night Porter
Full Time
To be discussed
Skills
As per Qualifying Criteria listed
Doughmore Bay, Doonbeg, Co. Clare, Ireland