Job description – Spa Manager

Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.

Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

Job Title:                                            Spa Manager

Department:                                    Operations

Responsible To:                               Hotel Manager

Type of Contract:                            Permanent

Main Purpose of Job:                     We are seeking an experienced and service-driven Spa Manager to lead the daily operations of our luxury spa within a 5-star hotel and golf resort environment. The successful candidate will be responsible for delivering exceptional guest experiences, driving financial performance, and leading a high-performing wellness team in alignment with luxury brand standards.

Liaises with:                                   Front Desk, Reservations, Concierge

MAIN DUTIES 

• Manage all daily spa operations to ensure exceptional service, efficiency, and consistency with 5-star standards.
• Deliver outstanding guest experiences by maintaining a strong service culture and proactively addressing guest feedback and requests.
• Lead, recruit, train, schedule, and develop spa team members to ensure excellence in service delivery and professional growth.
• Drive spa revenue through effective treatment menu management, retail sales, memberships, and integrated resort wellness offerings.
• Prepare and manage budgets, forecasts, payroll, and cost controls to meet financial targets.
• Collaborate with hotel, golf, and sales teams to create and promote spa packages, seasonal promotions, and resort-wide wellness experiences.
• Ensure compliance with all health, safety, hygiene, and licensing regulations.
• Oversee inventory management, supplier relationships, and retail product performance.
• Monitor KPIs, guest satisfaction scores, and operational performance, providing regular reports to senior management.
• Maintain spa facilities, equipment, and presentation to the highest luxury standards.

OTHER DUTIES

The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.

QUALIFYING CRITERIA

• Proven experience as a Spa Manager or Assistant Spa Manager in a 5-star hotel, luxury resort, or comparable wellness environment.
• Strong leadership, organisational, and communication skills.
• Solid financial acumen with experience managing budgets, revenue, and costs.
• Passion for wellness, guest experience, and luxury hospitality.
• Ability to work flexible hours, including weekends and holidays.
• Relevant spa, wellness, or hospitality qualifications preferred.
• Shows a strong commitment to ongoing self-development and consistently keeps abreast of evolving global spa, wellness, and luxury service trends. 

BENEFITS

• Discounts in our Spa, Hotel & Golf course.
• Discounted staff and friends and family rates available in other group properties in the United States and the United Kingdom.
• Free Car parking.
• Regular staff appreciation initiatives.
• Opportunities to develop and grow through assisted educational opportunities.
• Sick Benefit scheme.
• Personal locker where required.
• Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate.
• Use of fitness centre out of season.

Job description – Spa Manager

Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.

Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

Job Title:                                            Spa Manager

Department:                                    Operations

Responsible To:                               Hotel Manager

Type of Contract:                            Permanent

Main Purpose of Job:                     We are seeking an experienced and service-driven Spa Manager to lead the daily operations of our luxury spa within a 5-star hotel and golf resort environment. The successful candidate will be responsible for delivering exceptional guest experiences, driving financial performance, and leading a high-performing wellness team in alignment with luxury brand standards.

Liaises with:                                   Front Desk, Reservations, Concierge

MAIN DUTIES 

• Manage all daily spa operations to ensure exceptional service, efficiency, and consistency with 5-star standards.
• Deliver outstanding guest experiences by maintaining a strong service culture and proactively addressing guest feedback and requests.
• Lead, recruit, train, schedule, and develop spa team members to ensure excellence in service delivery and professional growth.
• Drive spa revenue through effective treatment menu management, retail sales, memberships, and integrated resort wellness offerings.
• Prepare and manage budgets, forecasts, payroll, and cost controls to meet financial targets.
• Collaborate with hotel, golf, and sales teams to create and promote spa packages, seasonal promotions, and resort-wide wellness experiences.
• Ensure compliance with all health, safety, hygiene, and licensing regulations.
• Oversee inventory management, supplier relationships, and retail product performance.
• Monitor KPIs, guest satisfaction scores, and operational performance, providing regular reports to senior management.
• Maintain spa facilities, equipment, and presentation to the highest luxury standards.

OTHER DUTIES

The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.

QUALIFYING CRITERIA

• Proven experience as a Spa Manager or Assistant Spa Manager in a 5-star hotel, luxury resort, or comparable wellness environment.
• Strong leadership, organisational, and communication skills.
• Solid financial acumen with experience managing budgets, revenue, and costs.
• Passion for wellness, guest experience, and luxury hospitality.
• Ability to work flexible hours, including weekends and holidays.
• Relevant spa, wellness, or hospitality qualifications preferred.
• Shows a strong commitment to ongoing self-development and consistently keeps abreast of evolving global spa, wellness, and luxury service trends. 

BENEFITS

• Discounts in our Spa, Hotel & Golf course.
• Discounted staff and friends and family rates available in other group properties in the United States and the United Kingdom.
• Free Car parking.
• Regular staff appreciation initiatives.
• Opportunities to develop and grow through assisted educational opportunities.
• Sick Benefit scheme.
• Personal locker where required.
• Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate.
• Use of fitness centre out of season.