Job Purpose

To provide effective and professional HR support across the business, ensuring the smooth management of employee administration, recruitment, payroll support, employee relations and compliance with employment legislation and company procedures. The HR role will support managers and employees throughout the employee lifecycle while helping to build strong people practices across the business.

Key Responsibilities

Recruitment & Onboarding

• Coordinate recruitment activity including job adverts, interview scheduling and candidate communication
• Prepare offer letters, contracts of employment and new starter documentation
• Manage onboarding, induction paperwork and right to work checks
• Ensure employee files and records are accurate and up to date

HR Administration

• Maintain employee records, contracts, holiday records and absence information
• Support HR systems and employee databases (e.g. Harri/CoreHR or equivalent)
• Ensure staff documentation is completed, compliant and securely maintained
• Support payroll administration, including employee changes, hours and holiday information

Employee Relations

• Provide first-line HR guidance and support to managers and employees
• Support disciplinary, grievance, absence, performance and investigation processes
• Assist with meeting arrangements, letters and documentation
• Promote fair, consistent and legally compliant employment practices

Policies, Compliance & Training

• Assist in the development and implementation of HR policies, procedures and templates
• Ensure compliance with employment legislation and company standards
• Support managers with HR guidance and best practice
• Coordinate training records and mandatory compliance requirements

Staff Support & Communication

• Respond to employee queries regarding holidays, contracts, pay and policies
• Support a positive working culture and employee engagement
• Help managers resolve workplace issues professionally and consistently

General Responsibilities

• Produce HR reports and maintain confidentiality at all times
• Support business needs across hospitality operations where required
• Assist with HR projects and process improvements
• Work collaboratively with management teams to improve organisation and people practices

Skills & Experience

Essential

• Previous HR experience, ideally within hospitality 
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Good communication and interpersonal skills
• Ability to handle confidential information sensitively and professionally
• Competent IT skills including Microsoft Office systems

Desirable

• Previous HR experience or HR qualification (e.g. CIPD)
• Experience in hospitality or fast-paced environments
• Knowledge of employment law and HR processes
• Experience using HR systems such as Harri, CoreHR or similar

Personal Attributes

• Professional and approachable
• Organised and proactive
• Trustworthy and discreet
• Calm and solution-focused
• Strong problem-solving skills
• Able to build positive working relationships
• Flexible and willing to support operational teams where required

Job Purpose

To provide effective and professional HR support across the business, ensuring the smooth management of employee administration, recruitment, payroll support, employee relations and compliance with employment legislation and company procedures. The HR role will support managers and employees throughout the employee lifecycle while helping to build strong people practices across the business.

Key Responsibilities

Recruitment & Onboarding

• Coordinate recruitment activity including job adverts, interview scheduling and candidate communication
• Prepare offer letters, contracts of employment and new starter documentation
• Manage onboarding, induction paperwork and right to work checks
• Ensure employee files and records are accurate and up to date

HR Administration

• Maintain employee records, contracts, holiday records and absence information
• Support HR systems and employee databases (e.g. Harri/CoreHR or equivalent)
• Ensure staff documentation is completed, compliant and securely maintained
• Support payroll administration, including employee changes, hours and holiday information

Employee Relations

• Provide first-line HR guidance and support to managers and employees
• Support disciplinary, grievance, absence, performance and investigation processes
• Assist with meeting arrangements, letters and documentation
• Promote fair, consistent and legally compliant employment practices

Policies, Compliance & Training

• Assist in the development and implementation of HR policies, procedures and templates
• Ensure compliance with employment legislation and company standards
• Support managers with HR guidance and best practice
• Coordinate training records and mandatory compliance requirements

Staff Support & Communication

• Respond to employee queries regarding holidays, contracts, pay and policies
• Support a positive working culture and employee engagement
• Help managers resolve workplace issues professionally and consistently

General Responsibilities

• Produce HR reports and maintain confidentiality at all times
• Support business needs across hospitality operations where required
• Assist with HR projects and process improvements
• Work collaboratively with management teams to improve organisation and people practices

Skills & Experience

Essential

• Previous HR experience, ideally within hospitality 
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Good communication and interpersonal skills
• Ability to handle confidential information sensitively and professionally
• Competent IT skills including Microsoft Office systems

Desirable

• Previous HR experience or HR qualification (e.g. CIPD)
• Experience in hospitality or fast-paced environments
• Knowledge of employment law and HR processes
• Experience using HR systems such as Harri, CoreHR or similar

Personal Attributes

• Professional and approachable
• Organised and proactive
• Trustworthy and discreet
• Calm and solution-focused
• Strong problem-solving skills
• Able to build positive working relationships
• Flexible and willing to support operational teams where required