Learning and Development Assistant - Multi site award winning Pub and Restaurant Company - London 

We are Looking for a brilliant new person to join our Learning & Development team here at Urban Pubs & Bars 

If you’re the kind of person who lights up a room, lives and breathes great service, and gets a genuine buzz from helping others grow, keep reading. This could be the role that kicks off your career in L&D. 

What you’ll be doing 

No two days look the same, but you’ll be at the heart of how we train, develop and inspire our teams. Day to day, you’ll be: 

• Running our LMS platform | Managing the system and building engaging training modules our teams actually enjoy 

• Weekly reporting | Keeping a clear picture of where our training stands and sharing it with the team 

• Owning the training calendar | Keeping it up to date, organised and running like clockwork 

• Being there on site | Offering hands-on, day-to-day support to our venues and our people 

• Living our culture and values | You’ll be one of the faces of what Urban stands for 

Who we’re looking for 

This one’s all about you as a person. I’m after someone who is: 

• Energetic | You bring the good stuff every single day 

• Passionate | About people, about hospitality, about doing things brilliantly 

• A true people person | You connect naturally and love being around a team 

• Adaptable | Our world moves fast, and you thrive in the middle of it 

What you’ll need 

• Confident with Excel and comfortable across computers and systems 

• A strong, proven track record of great service| You know our Steps of Service and our product range inside out 

• And most of all… you’re fun, creative, and hungry for a career in hospitality and L&D 
  
  

 What's In It For You

·       Competitive salary plus bonus.

·       Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues.

·       Comprehensive training and ongoing development to accelerate your career.

·       Clear paths for progression, with regular openings and opportunities to step up.

·       Employee discounts across our pubs, bars and restaurants.

·       Strategic autonomy: make meaningful decisions, own your results and be fearless.

·       Continuous team trips, management incentives and socials in a warm, family-like culture.

·       28 days' holiday.

·       Employee Assistance Programme via Licence Trade Charity.

·       Lucrative referral scheme: earn up to £1,000 per successful referral.

·       Birthday day off on us.

·       Cycle-to-work scheme.

·       Enhanced maternity/paternity/adoption pay.

·       Workplace nursery benefit.

·       Length-of-service recognition rewards.

Ready to take the next step? 

If this sounds like you, I want to hear from you. This is a real opportunity to grow, to shape how Urban trains its people, and to build something you’re proud of. 

Welcome to London's biggest independent pub company !

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Learning and Development Assistant - Multi site award winning Pub and Restaurant Company - London 

We are Looking for a brilliant new person to join our Learning & Development team here at Urban Pubs & Bars 

If you’re the kind of person who lights up a room, lives and breathes great service, and gets a genuine buzz from helping others grow, keep reading. This could be the role that kicks off your career in L&D. 

What you’ll be doing 

No two days look the same, but you’ll be at the heart of how we train, develop and inspire our teams. Day to day, you’ll be: 

• Running our LMS platform | Managing the system and building engaging training modules our teams actually enjoy 

• Weekly reporting | Keeping a clear picture of where our training stands and sharing it with the team 

• Owning the training calendar | Keeping it up to date, organised and running like clockwork 

• Being there on site | Offering hands-on, day-to-day support to our venues and our people 

• Living our culture and values | You’ll be one of the faces of what Urban stands for 

Who we’re looking for 

This one’s all about you as a person. I’m after someone who is: 

• Energetic | You bring the good stuff every single day 

• Passionate | About people, about hospitality, about doing things brilliantly 

• A true people person | You connect naturally and love being around a team 

• Adaptable | Our world moves fast, and you thrive in the middle of it 

What you’ll need 

• Confident with Excel and comfortable across computers and systems 

• A strong, proven track record of great service| You know our Steps of Service and our product range inside out 

• And most of all… you’re fun, creative, and hungry for a career in hospitality and L&D 
  
  

 What's In It For You

·       Competitive salary plus bonus.

·       Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues.

·       Comprehensive training and ongoing development to accelerate your career.

·       Clear paths for progression, with regular openings and opportunities to step up.

·       Employee discounts across our pubs, bars and restaurants.

·       Strategic autonomy: make meaningful decisions, own your results and be fearless.

·       Continuous team trips, management incentives and socials in a warm, family-like culture.

·       28 days' holiday.

·       Employee Assistance Programme via Licence Trade Charity.

·       Lucrative referral scheme: earn up to £1,000 per successful referral.

·       Birthday day off on us.

·       Cycle-to-work scheme.

·       Enhanced maternity/paternity/adoption pay.

·       Workplace nursery benefit.

·       Length-of-service recognition rewards.

Ready to take the next step? 

If this sounds like you, I want to hear from you. This is a real opportunity to grow, to shape how Urban trains its people, and to build something you’re proud of. 

Welcome to London's biggest independent pub company !

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.