Drake’s Hollywood - Maître D’

About Vandelay Hospitality Group

For over a decade, Vandelay Hospitality Group has built a legacy of iconic dining experiences, growing our portfolio across brands and markets nationwide. Guided by a shared vision, our team creates timeless spaces that embody the best of American hospitality – where quality, authenticity and a sense of place unite to leave a lasting impression.

About the Opportunity

We are seeking a polished, personable and organized Maître D' at Drake’s Hollywood to serve as the face of our restaurant. This individual will play a key role in creating a warm and welcoming experience for every guest, ensuring smooth operations at the front of house, and coordinating with the entire team to deliver exceptional service.

Core Responsibilities

Guest Relations

• Welcome guests warmly and with genuine hospitality, setting the tone for an exceptional dining experience
• Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements to maximize guest satisfaction and table turnover
• Handle special guest requests, including celebrations, dietary needs and accessibility accommodations

 Team Coordination

• Collaborate with the management team, servers and kitchen team to ensure smooth communication and service flow
• Maintain an accurate understanding of table availability, wait times and guest preferences

Reservation and Host Stand Management

• Oversee the reservation system, ensuring accuracy and efficiency
• Provide training and support to the host team, ensuring they deliver exceptional service and uphold restaurant standards

Resolution Management

• Address guest concerns promptly and professionally, escalating issues to management as needed
• Proactively prevent and resolve potential service disruptions with a solutions oriented approach

Qualifications

• Previous experience as a or in a similar front-of-house leadership role in a fine-dining or upscale restaurant
• Exceptional interpersonal and communication skills, with the ability to connect with guests and team members alike
• Strong organizational skills and attention to detail, especially in managing reservations and guest flow
• A warm, professional demeanor with a focus on delivering outstanding guest experiences
• Familiarity with reservation systems (e.g., OpenTable, Resy) and basic computer skills
• Knowledge of fine-dining service standards, including etiquette and table management
• Ability to work calmly and effectively under pressure during peak dining hours
• Physical ability to stand for extended periods and move throughout the restaurant as needed
• Flexibility to work evenings, weekends and holidays
• Knowledge of wine and menu pairings to assist in guest inquiries

Perks

• Medical, Dental and Vision benefits available
• Professional development and career growth
• Robust Training program
• Dining discounts at all Vandelay Hospitality Group concepts
• All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Drake’s Hollywood - Maître D’

About Vandelay Hospitality Group

For over a decade, Vandelay Hospitality Group has built a legacy of iconic dining experiences, growing our portfolio across brands and markets nationwide. Guided by a shared vision, our team creates timeless spaces that embody the best of American hospitality – where quality, authenticity and a sense of place unite to leave a lasting impression.

About the Opportunity

We are seeking a polished, personable and organized Maître D' at Drake’s Hollywood to serve as the face of our restaurant. This individual will play a key role in creating a warm and welcoming experience for every guest, ensuring smooth operations at the front of house, and coordinating with the entire team to deliver exceptional service.

Core Responsibilities

Guest Relations

• Welcome guests warmly and with genuine hospitality, setting the tone for an exceptional dining experience
• Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements to maximize guest satisfaction and table turnover
• Handle special guest requests, including celebrations, dietary needs and accessibility accommodations

 Team Coordination

• Collaborate with the management team, servers and kitchen team to ensure smooth communication and service flow
• Maintain an accurate understanding of table availability, wait times and guest preferences

Reservation and Host Stand Management

• Oversee the reservation system, ensuring accuracy and efficiency
• Provide training and support to the host team, ensuring they deliver exceptional service and uphold restaurant standards

Resolution Management

• Address guest concerns promptly and professionally, escalating issues to management as needed
• Proactively prevent and resolve potential service disruptions with a solutions oriented approach

Qualifications

• Previous experience as a or in a similar front-of-house leadership role in a fine-dining or upscale restaurant
• Exceptional interpersonal and communication skills, with the ability to connect with guests and team members alike
• Strong organizational skills and attention to detail, especially in managing reservations and guest flow
• A warm, professional demeanor with a focus on delivering outstanding guest experiences
• Familiarity with reservation systems (e.g., OpenTable, Resy) and basic computer skills
• Knowledge of fine-dining service standards, including etiquette and table management
• Ability to work calmly and effectively under pressure during peak dining hours
• Physical ability to stand for extended periods and move throughout the restaurant as needed
• Flexibility to work evenings, weekends and holidays
• Knowledge of wine and menu pairings to assist in guest inquiries

Perks

• Medical, Dental and Vision benefits available
• Professional development and career growth
• Robust Training program
• Dining discounts at all Vandelay Hospitality Group concepts
• All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.