Share with friends
Accessibility
Brand Content and Community Coordinator
Brand Content and Community Coordinator
Full Time
2
Years
Experience
To be discussed
Brand Content and Community Coordinator
Vandelay Hospitality Group
Full Time
2
Years
Experience
To be discussed
Skills
Social Media
Description
About Vandelay Companies
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by ap plicable law
Vandelay Companies is a leader in crafting iconic, enduring hospitality experiences. With
a decade of growth across brands and markets, we are known for concept-driven dining that
celebrates the soul of American culture. Our commitment to quality, authenticity, and a refined
sense of place drives everything we do.
About the Opportunity
We’re seeking a Brand Community & Social Media Coordinator to support Vandelay’s digital
presence while delivering elevated, personalized experiences for our VIP guests. This role sits at
the intersection of social media execution, guest communication, and hospitality, ensuring our
online voice and guest experience feel seamless and thoughtful.
This position is part of the Marketing department and works closely with Restaurant
Operations, cross-functional teams and outside agencies. The role requires flexibility to support
events, guest needs, and real-time communication outside of standard business hours.
Core Responsibilities
Social Media Coordination
- Coordinate photo and video shoots in collaboration with internal teams
- Manage the social media content calendar and scheduled posts
- Draft captions and assist with content ideation
- Coordinate influencer visits with PR and restaurant teams
- Monitor and respond to direct messages and comments
- Assist with ad-hoc content capture as needed
Guest Relations & VIP Experience
● Serve as a point of contact for VIP guests, providing personalized support
● Assist with special requests, reservations, and unique dining experiences
● Help resolve guest issues promptly and professionally
● Maintain VIP guest profiles, preferences, and visit history
Guest & Audience Insights
● Collect guest feedback, reviews, and satisfaction insights
● Support basic audience and engagement analysis
● Flag sentiment shifts or guest experience opportunities to leadership
Requirements
● Bachelor’s degree in Marketing, Communications,
or related field strongly preferred
● 2–4 years of experience in social media, hospitality, guest relations, or a related role
● Familiarity with social media platforms and basic analytics tools
● Strong written and verbal communication skills
● Highly organized, detail-oriented, and collaborative
● Ability to thrive in a fast-paced, in-person environment
● Availability to work evenings or weekends to support events, openings, or special
initiatives
● Responsible for monitoring and responding to guest and social media communications
throughout the week, including outside standard business hours
Perks
- Group Medical benefits
- Dental and Vision benefits
- Generous Paid Time Off
- Opportunity for growth within a dynamic hospitality brand
- Discounts across the Vandelay portfolio
Click here to Apply
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by ap plicable law
About Vandelay Companies
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by ap plicable law
Vandelay Companies is a leader in crafting iconic, enduring hospitality experiences. With
a decade of growth across brands and markets, we are known for concept-driven dining that
celebrates the soul of American culture. Our commitment to quality, authenticity, and a refined
sense of place drives everything we do.
About the Opportunity
We’re seeking a Brand Community & Social Media Coordinator to support Vandelay’s digital
presence while delivering elevated, personalized experiences for our VIP guests. This role sits at
the intersection of social media execution, guest communication, and hospitality, ensuring our
online voice and guest experience feel seamless and thoughtful.
This position is part of the Marketing department and works closely with Restaurant
Operations, cross-functional teams and outside agencies. The role requires flexibility to support
events, guest needs, and real-time communication outside of standard business hours.
Core Responsibilities
Social Media Coordination
- Coordinate photo and video shoots in collaboration with internal teams
- Manage the social media content calendar and scheduled posts
- Draft captions and assist with content ideation
- Coordinate influencer visits with PR and restaurant teams
- Monitor and respond to direct messages and comments
- Assist with ad-hoc content capture as needed
Guest Relations & VIP Experience
● Serve as a point of contact for VIP guests, providing personalized support
● Assist with special requests, reservations, and unique dining experiences
● Help resolve guest issues promptly and professionally
● Maintain VIP guest profiles, preferences, and visit history
Guest & Audience Insights
● Collect guest feedback, reviews, and satisfaction insights
● Support basic audience and engagement analysis
● Flag sentiment shifts or guest experience opportunities to leadership
Requirements
● Bachelor’s degree in Marketing, Communications,
or related field strongly preferred
● 2–4 years of experience in social media, hospitality, guest relations, or a related role
● Familiarity with social media platforms and basic analytics tools
● Strong written and verbal communication skills
● Highly organized, detail-oriented, and collaborative
● Ability to thrive in a fast-paced, in-person environment
● Availability to work evenings or weekends to support events, openings, or special
initiatives
● Responsible for monitoring and responding to guest and social media communications
throughout the week, including outside standard business hours
Perks
- Group Medical benefits
- Dental and Vision benefits
- Generous Paid Time Off
- Opportunity for growth within a dynamic hospitality brand
- Discounts across the Vandelay portfolio
Click here to Apply
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by ap plicable law
{{ backgroundCheckDisclosureText }}
Brand Content and Community Coordinator
Full Time
2
Years
Experience
To be discussed
Skills
Social Media
3838 Oaklawn Ave, STE 1350, Dallas, Texas 75219, United States