Leisure Club Manager

The Role Outline: Your Shift at a Glance

Your focus is taking overall responsibility for all leisure activities, ensuring the smooth running of our club operations, sales, and membership retention. You are a hands-on leader who drives quality, value, and amazing hospitality, making sure your team is known for happy, productive, and positive member interactions. Whether you are driving commercial returns or celebrating results with your team, you lead by example and thrive in a fast-paced environment.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose. We are proactive, we think outside of the box, and we deliver our sales plans to hit revenue targets.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best, look out for each other, and network within the local community to maximise brand recognition among residents and businesses.

• We Care: We care about our impact on guests, the community, and each other. We create an engaged team through reward, recognition, and a strong culture of teamwork and support.

Your Shift: What You’ll Actually Be Doing

As our Leisure Club Manager, you are leading from the front. We trust you to handle:

• Inspirational Leadership: Managing the Leisure Sales, Operations, and Reception teams, acting as a hands-on leader who constantly champions brand standards and influences the team to deliver amazing hospitality.

• Commercial Hustle: Taking charge of unit profitability, flexing payroll costs, driving on-site upselling, and hitting monthly targets for new joiners, leavers, and retail sales.

• Community & Membership: Networking with local partners, driving member retention, and ensuring your department delivers consistently high standards of customer satisfaction.

• Compliance & Safety: Complying with internal audits, controlling stock processes, and taking absolute responsibility for health and safety legislation across the club.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to design a local strategy to engage your department and deliver serious commercial returns.

We Empower & Elevate our people. If you want Room to Grow, we prioritise training and development to lead a strong development culture, ensuring we have a ready pipeline of quality internal candidates. We constantly Innovate & Progress so we can Inspire Excellence and smash our NPS, ReviewPro, and revenue targets together.

The Perks: What’s In It For You?

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great leaders. If you have a results-oriented mindset, an eye for detail, and a real passion for hospitality, we want to hear from you.

Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.

Leisure Club Manager

The Role Outline: Your Shift at a Glance

Your focus is taking overall responsibility for all leisure activities, ensuring the smooth running of our club operations, sales, and membership retention. You are a hands-on leader who drives quality, value, and amazing hospitality, making sure your team is known for happy, productive, and positive member interactions. Whether you are driving commercial returns or celebrating results with your team, you lead by example and thrive in a fast-paced environment.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose. We are proactive, we think outside of the box, and we deliver our sales plans to hit revenue targets.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best, look out for each other, and network within the local community to maximise brand recognition among residents and businesses.

• We Care: We care about our impact on guests, the community, and each other. We create an engaged team through reward, recognition, and a strong culture of teamwork and support.

Your Shift: What You’ll Actually Be Doing

As our Leisure Club Manager, you are leading from the front. We trust you to handle:

• Inspirational Leadership: Managing the Leisure Sales, Operations, and Reception teams, acting as a hands-on leader who constantly champions brand standards and influences the team to deliver amazing hospitality.

• Commercial Hustle: Taking charge of unit profitability, flexing payroll costs, driving on-site upselling, and hitting monthly targets for new joiners, leavers, and retail sales.

• Community & Membership: Networking with local partners, driving member retention, and ensuring your department delivers consistently high standards of customer satisfaction.

• Compliance & Safety: Complying with internal audits, controlling stock processes, and taking absolute responsibility for health and safety legislation across the club.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to design a local strategy to engage your department and deliver serious commercial returns.

We Empower & Elevate our people. If you want Room to Grow, we prioritise training and development to lead a strong development culture, ensuring we have a ready pipeline of quality internal candidates. We constantly Innovate & Progress so we can Inspire Excellence and smash our NPS, ReviewPro, and revenue targets together.

The Perks: What’s In It For You?

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great leaders. If you have a results-oriented mindset, an eye for detail, and a real passion for hospitality, we want to hear from you.

Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.